Others

Others

FortiDevSec

Outbreak alert: Langflow Unauth RCE Attack

Outbreak alert: Apache Tomcat RCE

Outbreak alert: Apache Struts 2 RCE Attack

Outbreak Alert: GeoServer RCE Attack

Outbreak Alert: Jenkins RCE Attack

FortiPresence

Troubleshooting Tip: How to troubleshoot if no user information is visible on FortiPresence Dashboard

FortiGuest

Technical Tip: How to automatically delete unused expired accounts and devices

Technical Tip: How to take backup from FortiGuest CLI

Technical Tip: FortiAnalyzer triggers compromised (IOC) host notification for the local out traffic originated from the WAN IP of FortiGate

Technical Tip - Newly Created Account groups does not reflect in FortiGuest GUI

Technical Tip: Map Usage profile

FortiSRA

Troubleshooting Tip: Cannot change users' passwords when logged in as default 'admin' on FortiSRA

Troubleshooting Tip: Admin login for SRA fails with error 'Realm not specified, default goes to FAC local user' with FotiAuthenticator as RADIUS server

Troubleshooting Tip: Changing firewall VIP on FortiSRA

Technical Tip: Changing resolution for Web RDP sessions on FortiSRA

FortiCNAPP

Technical Tip: How Lacework FortiCNAPP protects from CVE-2026-31431, Linux Kernel 'Copy Fail' Local Privilege Escalation Vulnerability

Technical Tip: Agentless deployment creates default security group inbound rule allows to any services

Technical Tip: FortiCNAPP DSPM Azure Integration Setup

Technical Tip: How FortiCNAPP protects from the Axios npm supply chain attack and remote access trojan

Troubleshooting Tip: Reason of difference in the FortiCNAPP AWS Agentless Workload Scanning task frequency and the related ECS task scheduled frequency

FortiPhish

Troubleshooting Tip: FortiPhish campaign report show status submitted

Troubleshooting Tip: How to resolve Email campaign duration set for 4 weeks but only run for 1 week

Technical Tip: How to find the serial number of FortiPhish

Troubleshooting Tip: Internal Error occurred during sync with Azure AD

Troubleshooting Tip: Fixing the error 'index.html' when creating a landing page by importing Zip file

FortiNDRCloud

FortiGuard Outbreak Alert: Interlock Ransomware Attacks

FortiGuard Outbreak Alert: SmarterTools SmarterMail RCE

FortiGuard Outbreak Alert: Versa Concerto SD-WAN Authentication Bypass

FortiGuard Outbreak Alert: Zimbra Collaboration Local File Inclusion

FortiGuard Outbreak Alert: Cisco ASA and FTD Firewall RCE

4D Documents

Agentless ZTNA with FortiSIEM UEBA and FortiGate

SSL VPN to ZTNA Migration Guide

Basic ZTNA Deployment

ZTNA 4D Resources

FortiSASE Integration with Existing SD-WAN Hub Deployment

FortiIsolator

Troubleshooting Tip: How to resolve 'refused to connect' error when browsing using FortiIsolator

Technical Tip: FortiIsolator troubleshooting commands for version 3.0.1

Technical Tip: FortiIsolator license migration from v2.4 to v3.0

Technical Tip: How to use the 'fnsysctl kubectl get pod' command

Technical Tip: How to know if the database is running on FortiIsolator

FortiTester

Technical Tip: FortiTester Case Configuration restore behavior

Technical Tip: explanation of warning message while restoring the FortiTester configuration

Technical Tip: Running multiple benchmarks limitation

Technical Tip: Restore with 'All Case Configuration' will not delete exiting test cases

Troubleshooting Tip: How to stress test Web or Application server using FortiTester

FortiNDR (on-premise)

Troubleshooting Tips: FortiNDR failed to login using RADIUS Authentication after 1 failed login attempt

Technical Tip: How to use FortiAuthenticator as RADIUS server for authentication in FortiNDR

Troubleshooting Tip: How to troubleshoot FortiNDR RADIUS authentication failures

Technical Tip: Allowing non-admin user to view logs under NDR Center

Troubleshooting Tip: The NetFlow dashboard is showing empty on NetFlow Status

FortiRecon

Outbreak Alert: Iran-linked Cyber Attacks

Outbreak Alert: Interlock Ransomware Attack

Outbreak Alert: Versa Concerto SD-WAN Authentication Bypass

Outbreak Alert: Cisco ASA and FTD Firewall Zero-day

Outbreak Alert: React and Next.js unauthenticated RCE (React2Shell)

FortiDNS

FortiCloud Products

Troubleshooting Tip: FortiAuthenticator Cloud (formerly FortiTrust Identity) as RADIUS server ignoring RADIUS requests

Technical Tip: Explanation of SMS credits in FortiIdentity Cloud

Troubleshooting Tip: Resolving error 'No valid FTC subscription was found' when adding FortiTokenCloud to the FortiGate

Technical Tip: Deprovisioning a FortiGate when devices are moved to a new account

Technical Tip: FortiZTP requirements to make ZTP work

RMA Service

Technical Tip: How to proceed to request a RMA when a device is non-responsive

RMA Note: Contract and Service Auto Transfer Option

RMA Note: Self-serve FortiToken reset during RMA transfer

FortiToken

Technical Tip: Comparison of multiple FortiToken types

Technical Tip: Process for requesting token seed files for hardware FortiTokens

Troubleshooting Tip: Cannot upload FortiToken on Microsoft Entra ID due to error "Invalid base32 encoding due to illegal character 9 serial number FTK210XXXXXXXXXX

Technical Tip: FortiToken Mobile will no longer support License Transfer between different devices

Technical Tip: How to edit the Token seed file for uploading it on Microsoft Entra ID, for authentication

FortiSwitch

Troubleshooting Tip: Unable to Set Learning Limit on 802.1X FortiSwitch Port with Configuration Sync Error

Technical Tip: Deployment Guidelines for Power and Network Connections on FortiSwitch Rugged Models

Technical Tip: How to get LLDP frames from FortiSwitch

Technical Tip: Ethernet frame types

Technical Tip: VLAX frame format

FortiScan

FortiRecorder

Troubleshooting Tip: FortiRecorder webUI showing 'Sorry, this device does not support video/mp4'

Troubleshooting Tip: How to troubleshoot Chromecast issue with FortiRecorder

Troubleshooting Tip: FortiRecorder AWS Video disk volume becomes 'n/a'

Technical Tip: How to reset the auto-focus of FortiCamera FD50

Technical Tip: Activate video motion alerts to be sent via email on FortiCamera without FortiRecorder

FortiPortal

Technical Tip: Understanding log viewing limits in FortiPortal

Technical Tip: How to enable Trusted Hosts for an organization in FortiPortal

Technical Tip: FortiPortal predefined user profiles default back to default settings after any upgrade

Technical Tip: Keeping the selected login page language after login

Technical Tip: Making audit logs visible to all organization admins

FortiMail

Troubleshooting Tip: FortiMail Memory Gradually Increases Due to Expiremail Daemon

Technical Tip: How to enable DMARC analysis under monitor section

Technical Tip: FortiMail 7.6.4 – chattr sync-disable not working for mandatory fields in HA

Technical Tip: How to resolve URL filter profile shows wrong number of 'Ref.' in FortiMail

Technical Tip: How to disable the connection setting in session profile for protected email server only for outbound email

FortiInsight

Technical Tip: Problem validating executable certificate

Technica Tip: Register and active FortiInsight or upgrading from ZF to FIN

Technical Tip: Some endpoints are not able to connect with cloud service

Technical Tip: When using VPN, the agent is unable to send data - Connection issue

Technical Tip: What browsers are supported for accessing the FortiInsight console

FortiHypervisor

FortiDirector

Customer Service Note: FortiDirector service entitlement and contract information on the Support Portal

Technical Note: How to use dig +trace to check the configuration of a FortiDirector

Technical Note: FortiDirector, difference between DNS and HTTP load-balancing