Unified SASE

Unified SASE

FortiAuthenticator

Troubleshooting Tip: FortiAuthenticator routing issue with node-specific gateway for High Availability cluster

Troubleshooting Tip: Importing users from LDAP server by group membership shows stale user accounts info

Technical Tip: How to check cluster clock update for High Availability

Technical Tip: How to check whether any FortiToken is assigned to a user through radius authentication log

Technical Tip: FortiAuthenticator as SAML IdP - Common Errors Reference Guide

FortiGate Cloud

Technical Tip: Resolving FortiGate Cloud 'Security Event and incident Report' empty issues

Technical Tip: IAM user cannot run or schedule Report in FortiGate Cloud v25.4a

Technical Tip: FortiGate Cloud upgrade cycle

Troubleshooting Tip: FortiCloud status appears as unreachable on FortiGate

Technical Tip: Azure traffic flow limitation

FortiProxy

Technical Tip: Microsoft Store does not work when SSL Deep Inspection is enabled on the Web Proxy

Technical Tip: Not possible to choose URL-Lists as Destination Address on Authentication Rules after upgrade

Technical Tip: Fails to add an empty policy

Troubleshooting Tip: FortiProxy interface not available in the GUI

Troubleshooting Tip: FortiProxy Policy OID Issue

FortiWeb

Troubleshooting Tip: mTLS client certificate authentication fails when using OCSP revocation checking

Troubleshooting Tip: FortiWeb connection Issue with FortiAnalyzer due to missing snca2.cer and snca2.key for receiving logs on FortiAnalyzer

Technical Tip: Enforcing Deny-by-Default file upload behavior using catch-all block rules in FortiWeb file security policies

Troubleshooting Tip: FortiWeb attack log shows action as alert for specific Signature ID, but the action configured for the same Signature ID is alert deny

Technical Tip: FortiWeb Active AntiVirus Database for v7.4.x is not available from the Fortinet Support portal service updates

ZTNA

Technical Tip: Configuring FortiGate v7.6.6 and FortiAuthenticator v8.0.0 setup for ZTNA with SAML access with FortiToken

Troubleshooting Tip: Authentication loops occur in ZTNA connections requiring SAML authentication

Troubleshooting Tip: ZTNA tags not propagated from FortiClientEMS

Troubleshooting Tip: ZTNA tagging issue debugging commands

Technical Tip: ZTNA for Corporate hosts with SAML authentication and FortiAuthenticator as IDP.

FortiSASE

Troubleshooting Tip: FortiSASE posture check troubleshooting prior to connection to VPN

Troubleshooting Tip: Failed to get data

Troubleshooting Tip: CURL issues with FortiSASE

Troubleshooting Tip: FortiSASE SPA Troubleshooting Triage

Technical Tip: How to identify remote user historical security PoP connection

FortiEndpoint

Technical Tip: Steps to consider on initial deployment FortiEndpoint

Technical Tip: What to provide when opening a FortiEndpoint ticket with TAC

Technical Tip: FortiEndpoint collector remains in Default Collector Group due to EMS system profile setting

Technical Tip: How to integrate FortiEndpoint with FortiAnalyzer-Cloud under same License.

Technical Tip: FortiEndpoint Installation features and troubleshooting the issues during the process

FortiSASE Sovereign

Technical Tip: How to re-deploy Security PoP