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Celebrating our Community: Thank You for an Incredible Month

28 days ago

Fortinet Community
Knowledge Base
Secure Networking

Secure Networking

Secure Networking

FortiGate

Technical Tip: Firewall SSH local-key host-key are not syncing over HA for G series FortiGate on FortiOS version 7.4

Technical Note: Potential cause of HTTPS POST TLS 1.3 connection failures through Web Application Firewall (WAF) profile in FortiGate

Technical Tip: High CPU Utilization by the zebos_launcher process on the secondary FortiGate

Technical Tip: Configuring an IPsec VPN using DDNS on FortiGate

Technical Tip: Understanding external threat feed update timing

Customer Service

Customer Service Tip: License file missing for FortiEDR On-Prem device

Customer Service Tip: Understanding multiple license expiration dates in the Support Portal

Customer Service Tip: EA/ELA subcontracts not generated after moving devices from 'Decommissioned Units' to 'Product List'

Customer Service Tip: Handling the error related to the disconnection of the master account from the Partner Portal

Customer Service Tip: Free trial licenses available for Fortinet products

FortiAIOps

Troubleshooting Tip: Devices showing offline with ‘Unknown CA’ error after FortiGate software upgrade

Troubleshooting Tip: How to prevent repeated Negotiated Speed: 100 alerts for Fast Ethernet devices in FortiAIOps

Troubleshooting Tip: How to troubleshoot an Unknown CA error for a managed FortiGate in FortiAIOps

Troubleshooting Tip: How to troubleshoot missing Application Data in FortiAIOps

FortiManager

Technical Tip: How to check and kill top CPU and Disk IO process using FortiManager/FortiAnalyzer API

Technical Tip: How to add a new entry for webfilter URL filter in FortiManager via the API

Technical Tip: FortiSwitch Manager vs Per-Device FortiSwitch Management in FortiManager

Technical Tip: How to manage FSSO group retrieval in FortiManager when 2047 groups are shown

Technical Tip: How to rename a metadata via the FortiManager API

FortiSwitch

Technical Tip: Client unable to ping FortiADC connected to FortiSwitch

Technical Tip: Format FortiSwitch from BIOS

Technical Tip: Configuring Access VLANs with switch-controller mode

Technical Tip: How to display MAC address table of a managed FortiSwitch from FortiGate CLI

Technical Tip: How to display LLDP, trunk and STP information of a managed FortiSwitch from FortiGate CLI

FortiAP

Technical Tip: Enable the 6 GHz band on the FortiAP for India region

Troubleshooting Tip: High Transmission Discard/Retry on LG WebOS TVs, Samsung TVs, and IoT devices when minimum data rates are configured

Technical Tip: Wireless NAC Policies Require a 2-Minute Onboarding to Production VLAN

Technical Tip: Explaining the line 'Firmware qcn9224 Version: WLAN.WBE.1.1.r7-00022-QCAHKSWPL_SILICONZ-1 v251003 RX hang' on FortiAP

Technnical Tip: Reasons for FortiAP to show 'N/A' or '0' under the 'channel' column on managed FortiAPs

FortiEdgeCloud

Technical Tip: External Captive Portal with MAB using Cisco ISE is not supported with FortiEdge Cloud

Technical Tip: Retention period of system log data in FortiEdge Cloud

Technical Tip: Changes made to the profile are not synced to FortiExtender

Troubleshooting Tip: New IP addresses for Canada Domain FortiEdge Cloud

Technical Tip: How to get the 'fap-tech' from a FortiAP managed by FortiEdge Cloud

FortiNAC-F

Technical Tip: Identify the User entry taken into consideration by the FortiNAC access policy engine when evaluating a host

Technical Tip: FortiNAC Backend Services and their function

Troubleshooting Tip: Persistent Agent communication failure due to 'CA Signature Digest Algorithm Too Weak'

Technical Tip: Performing a manual (forced) failover on FortiNAC

Troubleshooting Tip: 'RADIUS not enabled on device (Post-Auth)' issue for Ruckus SZ controller

FortiNAC

Technical Tip: FortiNAC unable to communicate with FortiClient EMS

Troubleshooting Tip: Resolving remote backup configuration save errors

Troubleshooting Tip: Revoked certificate prevent Admin UI access

Technical Guide: How to configure FortiNAC to assign VLANs based on MAC address

Technical Tip: Implementing Public Key SSH Authentication from FortiNAC to FortiGate

FortiWAN

Technical Tip: How to setup Microsoft Network Policy Server (NPS) for FortiWAN RADIUS authentication

Technical Tip: Link health detection success ratio is 0% but WAN link status is UP

Technical Tip: WAN link status failed when setup NO NAT on Service NAT of specific WAN

Technical Tip: Reset a lost admin password on FortiWAN

Technical Tip: How to setup LinkReport to save the log for AscenLink

FortiExtender

Troubleshooting Tip: How to force a 4G LTE connection on Sierra modem FortiExtenders like the 201E and 211E models

Troubleshooting Tip: 'Modem Error' log on FortiExtender

Troubleshooting Tip: How to force a 4G LTE only or a 5G only connection via AT!SELRAT command on the FortiExtender-511G

Troubleshooting Tip: How to configure 5G SA, NSA (ENDC) settings via AT!RATCONFIG command on the FortiExtender-511G

Technical Tip: How to centrally configure multiple FortiExtender devices controlled by FortiGate with the appropriate dataplan for the specific SIM inserted

FortiVoice

Technical Tip: Understanding the 'Queue Stat Today' Table in FortiVoice

Troubleshooting Tip: Calls between office peers denied when remote extension starts with 1XXX

Troubleshooting Tip: Recover call center license entitlement in FortiVoice

Technical TIP: SIP trunk showing unmonitored status due keep-alive timeout

Technical Tip: Voicemails forwarded via web portal do not generate email notification

FortiRecorder

Troubleshooting Tip: FortiRecorder webUI showing 'Sorry, this device does not support video/mp4'

Troubleshooting Tip: How to troubleshoot Chromecast issue with FortiRecorder

Troubleshooting Tip: FortiRecorder AWS Video disk volume becomes 'n/a'

Technical Tip: How to reset the auto-focus of FortiCamera FD50

Technical Tip: Activate video motion alerts to be sent via email on FortiCamera without FortiRecorder

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