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Technical Tip: LLDP attribute transmission and reception issues in virtual or hardware switch

DescriptionThis article describes the LLDP attribute support when the virtual or hardware VLAN switch is being used for connectivity. Some of the LLDP (Link Layer Discovery Protocol) attributes, such as LLDP-MED, may not be transmitted as expected wh

90

nevanStaff

Troubleshooting Tip: Session persistence not supported with TCP virtual server type

DescriptionThis article describes session persistence behavior with virtual TCP servers, which do not support session persistence.ScopeFortiOS, virtual server load balancer.SolutionSession persistence, also known as sticky sessions, ensures that subs

50

iteamNew Member

FortiClient EMS - userbased AzureAD groups

We currently use FortiClient EMS 7.4.7 and want to assign the endpoint profiles with userbased AzureAD groups. Currently it works only with devicebased AzureAD groups. When I add user to to the AzureAD group und resync I noticed the the user is sync

311

anoronhaNew Member

FortiPortal Scalable Cluster splitted between two DCs - Cluster recovery after quorum break

Hi Team,We plan to deploy a FortiPortal Scalable Cluster with two nodes in one DC and one node in the other. If the DC with the two nodes goes down, the single node can operate independently per the configuration:config system ha set min_nodes 1en

191

R

Red_VikingNew Member

How to delete trunk with empty name?

Hello,i have a FortiSwitch running at 7.2.9. There we have a trunk with no name.We want to delete this trunk.Because the name is the reference for every command, we don’t have any possibility.config switch trunk edit "" set mode lacp-act

120

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2 hours ago

RuiChangStaff

FortiSIEM

Troubleshooting Tip: Redis DOWN in High Availability environment

DescriptionThis article describes a method to fix Redis services in High Availability environments.ScopeFortiSIEM.SolutionIn the latest FortiSIEM High Availability setup, all the nodes will connect to Database Leader node at port 6666. In some cases,

50

2 hours ago

johnathanStaff

Troubleshooting Tip: Inserting X-Forwarded-For headers without using the FortiGate as an Explicit Proxy

DescriptionThis article describes how to insert the X-Forwarded-For headers into web traffic without forcing the user to use the FortiGate as an explicit proxy.ScopeFortiOS.SolutionSometimes the X-Forwarded-For headers are wanted for web traffic pass

190

AdrianMOPNew Member

Issues with FortiClient 7.4.8 for macOS

Dear Community, since the upgrade to FortiClient 7.4.8 we have the following problem: For example some User’s use Miro Boards (miro.com). The page works normally but when you open any Miro Board it just loads infinite. When checking the Console it sa

271

garlicbreadNew Member

Fortigate HA High Availability with 3 network ports

Hi,I've been attempting to setup a High Availability pair of virtual Fortigate firewalls under AWS.https://docs.fortinet.com/document/fortigate-public-cloud/7.6.0/aws-administration-guide/229470/deploying-fortigate-vm-active-passive-ha-aws-between-mu

16062

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Bruno EduardoNew Member

FortiClient VPN failure linux debian

Good afternoon everyone,I installed FortiClient VPN on my Debian machine (running KDE Plasma), but I can't get past the login screen. I enter my password and it just gets stuck on "Connecting" forever.The logs show an invalid certificate error. I tri

432

iteamNew Member

FortiClient EMS - userbased AzureAD groups

We currently use FortiClient EMS 7.4.7 and want to assign the endpoint profiles with userbased AzureAD groups. Currently it works only with devicebased AzureAD groups. When I add user to to the AzureAD group und resync I noticed the the user is sync

311

anoronhaNew Member

FortiPortal Scalable Cluster splitted between two DCs - Cluster recovery after quorum break

Hi Team,We plan to deploy a FortiPortal Scalable Cluster with two nodes in one DC and one node in the other. If the DC with the two nodes goes down, the single node can operate independently per the configuration:config system ha set min_nodes 1en

191

R

Red_VikingNew Member

How to delete trunk with empty name?

Hello,i have a FortiSwitch running at 7.2.9. There we have a trunk with no name.We want to delete this trunk.Because the name is the reference for every command, we don’t have any possibility.config switch trunk edit "" set mode lacp-act

120

AdrianMOPNew Member

Issues with FortiClient 7.4.8 for macOS

Dear Community, since the upgrade to FortiClient 7.4.8 we have the following problem: For example some User’s use Miro Boards (miro.com). The page works normally but when you open any Miro Board it just loads infinite. When checking the Console it sa

271

garlicbreadNew Member

Fortigate HA High Availability with 3 network ports

Hi,I've been attempting to setup a High Availability pair of virtual Fortigate firewalls under AWS.https://docs.fortinet.com/document/fortigate-public-cloud/7.6.0/aws-administration-guide/229470/deploying-fortigate-vm-active-passive-ha-aws-between-mu

16062

J

B

Bruno EduardoNew Member

FortiClient VPN failure linux debian

Good afternoon everyone,I installed FortiClient VPN on my Debian machine (running KDE Plasma), but I can't get past the login screen. I enter my password and it just gets stuck on "Connecting" forever.The logs show an invalid certificate error. I tri

432

C

cuiLNew Member

Forticloud SSO with Entra ID

I would like to confirm about Forticloud SSO solutions with Entra IDAfter read document it seems working as below conceptsConfigure IAM with IdP on forticloud portal (Entra ID → FortiCloud) Enable FortiCloud SSO on the FortiGateHowever, this first ti

151

dv-vdVisitor III

FortiAnalyzer Cloud - Accessing and analyzing archived logs older than 100 days

Hello everybody,We're considering FortiAnalyzer Cloud for our FortiGate 70G-PoE in a small company (~50 employees).Our main goal is incident response and forensic investigations, e.g. identifying suspicious activity, investigating a compromised devic

140

5 hours ago

idharr1New Member

Block Instagram from App control is not working

Good day, i have block instagram from application Control. it works in laptop or pc that connected through this network. but for user who using mobile phone with Wifi access, still able to access Instagram application smoothly. my question

12994

Minimig29New Member

Upgrade and PC Replacement

Hello, I am currently using a laptop that runs FortiClient to connect via REMOTE IPSEC VPN to the primary and backup firewalls.On this laptop, I am using version 7.07 345, which is obsolete. I have a new PC on which I just installed the latest versio

392

9 hours ago

nevanStaff

Technical Tip: LLDP attribute transmission and reception issues in virtual or hardware switch

DescriptionThis article describes the LLDP attribute support when the virtual or hardware VLAN switch is being used for connectivity. Some of the LLDP (Link Layer Discovery Protocol) attributes, such as LLDP-MED, may not be transmitted as expected wh

90

nevanStaff

Troubleshooting Tip: Session persistence not supported with TCP virtual server type

DescriptionThis article describes session persistence behavior with virtual TCP servers, which do not support session persistence.ScopeFortiOS, virtual server load balancer.SolutionSession persistence, also known as sticky sessions, ensures that subs

50

Troubleshooting Tip: Redis DOWN in High Availability environment

RuiChangStaff

FortiSIEM

DescriptionThis article describes a method to fix Redis services in High Availability environments.ScopeFortiSIEM.SolutionIn the latest FortiSIEM High Availability setup, all the nodes will connect to Database Leader node at port 6666. In some cases,

50

2 hours ago

johnathanStaff

Troubleshooting Tip: Inserting X-Forwarded-For headers without using the FortiGate as an Explicit Proxy

DescriptionThis article describes how to insert the X-Forwarded-For headers into web traffic without forcing the user to use the FortiGate as an explicit proxy.ScopeFortiOS.SolutionSometimes the X-Forwarded-For headers are wanted for web traffic pass

190

Troubleshooting Tip: FortiWeb coredump HA Failover

shafiq23Staff & Editor

FortiWeb

Description This article describes how to enable coredump HA failover and demonstrates its usage. Scope FortiWeb, FortiWeb-VM HA. Solution A coredump file is generated if the system encounters a crash or the daemon restarts due to unexpected

11531

6 hours ago

dbuStaff

FortiNAC-F

Troubleshooting Tip: FortiNAC Manager synchronization fails with 'adjustRanks() failed - Role'

DescriptionThis article describes how to troubleshoot a FortiNAC Manager synchronization failure where the synchronization process fails while adjusting Role ranks.The following error is observed in the Manager's output.master log:2026-10-09 13:03:56

70

7 hours ago

vshtalojaStaff

Technical Tip: Configuring SMTP inspection with STARTTLS on port 25/587

DescriptionThis article describes how to inspect SMTP traffic on port 25 or 587 when the mail client uses STARTTLS.With STARTTLS, the mail session starts unencrypted and switches to TLS on the same connection. This is not the same as SMTPS on port 46

220

7 hours ago

ebilcariStaff

FortiNAC-F

Technical Tip: A simple example of integrating a Network Device using the RADIUS protocol only

DescriptionThis article describes a simple deployment example demonstrating how to integrate a network device with FortiNAC using the RADIUS protocol only, without relying on SNMP or CLI integration. It also includes a few verification and troublesho

5561

8 hours ago

_hamzah_Staff

FortiManager

Troubleshooting Tip: FortiManager acting as local FDS server shows status as 'Pending' for specific FortiGuard databases

DescriptionThis article describes how to troubleshoot specific FortiGuard database installation issues when FortiGates are in air-gapped network and FortiManager is acting as a local FDS server. The status for few or all packages on FortiManager show

290

8 hours ago

dbuStaff

FortiNAC-F

Troubleshooting Tip: FortiNAC Manager synchronization fails with 'Batch update returned unexpected row count' for AccessPolicy

DescriptionThis article describes how to troubleshoot a FortiNAC Manager synchronization failure caused by a version mismatch in a globally synchronized AccessPolicy.The Manager may report an error similar to:2026-10-09 12:46:12.262 +0100 [pool-61-th

80

8 hours ago

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