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FortiSwitch 108F – Power LED rapidly blinking, all port LEDs off, no connectivity

Hello everyone,I'd appreciate some guidance on a sudden FortiSwitch 108F failure we're seeing at our manufacturing site.Device information- Model: FortiSwitch 108F- Manufactured: 2023.03.22- Has been operating without any issues until this morningSym

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49 minutes ago

GLDNew Member

Forticlient 7.4 cannot connection Forticlient EMS Server via Proxy Server

All Internet access must go though a proxy server in my company. Now I am testing to use FortiClient EMS for my FortiClient users. But I found that FortiClient cannot connect to FortiClient EMS for telemetry connection via a proxy. Any work around

261

J

1 hour ago

CajuntankContributor III

FortiMail Cloud and Threat Feeds

I am using FortiMail Cloud - hosted and wondering about Threat feeds. I see in the documentation it’s supposed to be a configurable option under the Security section (admin guide reports this). I have the option showing under my AntiSpam profile to c

342

2 hours ago

bmuhammadStaff

FortiExtender

Troubleshooting Tip: How to force a 4G LTE connection on Sierra modem FortiExtenders like the 201E and 211E models

DescriptionThis article describes steps for forcing a Sierra modem to connect to a LTE network by creating a profile and applying it.ScopeFortiExtender 201E and 211E.SolutionSometimes, if there is LTE available and the SIM is provisioned correctly, i

SanyaNew Member

Lost Connection to SSID

Hi,I am new to Fortinet, and we have been unable to connect to our SSIDs since I did an upgrade to v7.6.6.It takes very long and often fails. When it works the connection is very slow with high packet loss (~85%). Has anyone else experienced this? Wh

shijugVisitor III

URGENT: FortiGate 401E Daily System Hang – Console Unresponsive

We are experiencing a critical and recurring issue with our FortiGate 401E.The device hangs once or twice daily Issue has been ongoing for ~2 years During the hang: No traffic passes through the firewall GUI and SSH become inaccessible Console is c

974

mbasExplorer II

It is not possible to delete rogue devices from the FortiNAC database if there are too many

Hi all, I am installing FortiNAC in a large environment and I added the Aruba WLC to FortiNAC without any issues. 3 days later, FortiNAC performed L2 pooling and discovered over 400,000 rogue hosts. After that, I disabled L2 pooling for the WLC, whic

311

F

FarinaAhmedNew Member

Fortinet FortiDefender Rewards

Hi Everyone, I want to know where is the rewards section for the Forti Defender Community? Regards Farina Ahmed

meriemNew Member

Mismatch Between Source and Device Columns in FortiView (FortiOS 7.4.11)

After upgrading the firewall to FortiOS v7.4.11, I noticed inconsistencies in FortiView. For example, the information displayed in the Source column does not match what is shown in the Device column.As shown, the IP address in the Source column ends

461

14 hours ago

wukalju2New Member

FortiAuthenticator 6.6.x > 8.0.x upgrade

Hi everyoneWe will soon be upgrading our FAC instance from 6.6.x to (probably) 8.0.2Running a 2 node cluster, both are VMs.From what I can see, it should be a direct upgrade path without any inbetween jumps.I will read through the release notes, know

2562

15 hours ago

KihoNew Member

FortiSwitch 108F – Power LED rapidly blinking, all port LEDs off, no connectivity

Hello everyone,I'd appreciate some guidance on a sudden FortiSwitch 108F failure we're seeing at our manufacturing site.Device information- Model: FortiSwitch 108F- Manufactured: 2023.03.22- Has been operating without any issues until this morningSym

30

49 minutes ago

GLDNew Member

Forticlient 7.4 cannot connection Forticlient EMS Server via Proxy Server

All Internet access must go though a proxy server in my company. Now I am testing to use FortiClient EMS for my FortiClient users. But I found that FortiClient cannot connect to FortiClient EMS for telemetry connection via a proxy. Any work around

261

J

1 hour ago

CajuntankContributor III

FortiMail Cloud and Threat Feeds

I am using FortiMail Cloud - hosted and wondering about Threat feeds. I see in the documentation it’s supposed to be a configurable option under the Security section (admin guide reports this). I have the option showing under my AntiSpam profile to c

SanyaNew Member

Lost Connection to SSID

Hi,I am new to Fortinet, and we have been unable to connect to our SSIDs since I did an upgrade to v7.6.6.It takes very long and often fails. When it works the connection is very slow with high packet loss (~85%). Has anyone else experienced this? Wh

shijugVisitor III

URGENT: FortiGate 401E Daily System Hang – Console Unresponsive

We are experiencing a critical and recurring issue with our FortiGate 401E.The device hangs once or twice daily Issue has been ongoing for ~2 years During the hang: No traffic passes through the firewall GUI and SSH become inaccessible Console is c

974

mbasExplorer II

It is not possible to delete rogue devices from the FortiNAC database if there are too many

Hi all, I am installing FortiNAC in a large environment and I added the Aruba WLC to FortiNAC without any issues. 3 days later, FortiNAC performed L2 pooling and discovered over 400,000 rogue hosts. After that, I disabled L2 pooling for the WLC, whic

311

F

FarinaAhmedNew Member

Fortinet FortiDefender Rewards

Hi Everyone, I want to know where is the rewards section for the Forti Defender Community? Regards Farina Ahmed

meriemNew Member

Mismatch Between Source and Device Columns in FortiView (FortiOS 7.4.11)

After upgrading the firewall to FortiOS v7.4.11, I noticed inconsistencies in FortiView. For example, the information displayed in the Source column does not match what is shown in the Device column.As shown, the IP address in the Source column ends

461

14 hours ago

wukalju2New Member

FortiAuthenticator 6.6.x > 8.0.x upgrade

Hi everyoneWe will soon be upgrading our FAC instance from 6.6.x to (probably) 8.0.2Running a 2 node cluster, both are VMs.From what I can see, it should be a direct upgrade path without any inbetween jumps.I will read through the release notes, know

2562

15 hours ago

tomeksNew Member

Forticlient Windows upgrade problem - Stop service

I am automatically updating FortiClient for Windows from version 7.4.5 to 7.4.6. On about 50% of the test computers, the installation process stops at: “Stop services.” I also tried doing it manually by running the installer file, but in that case it

1301

16 hours ago

bmuhammadStaff

FortiExtender

Troubleshooting Tip: How to force a 4G LTE connection on Sierra modem FortiExtenders like the 201E and 211E models

DescriptionThis article describes steps for forcing a Sierra modem to connect to a LTE network by creating a profile and applying it.ScopeFortiExtender 201E and 211E.SolutionSometimes, if there is LTE available and the SIM is provisioned correctly, i

40

8 hours ago

jheadley_FTNTStaff

FortiGate

Technical Tip: Inbound email to mail server protected by FortiGate is not logged or inspected by Anti-Spam profile

Description   This article describes that when using an anti-spam profile on FortiGate, users may notice some inbound emails are not being logged under the anti-spam security logs.  In addition, some of the emails that are not logged may al

zendodgStaff

Troubleshooting Tip: 'Modem Error' log on FortiExtender

DescriptionThis article describes the circumstances behind a 'Modem Error' on FortiExtender.ScopeFortiExtender 7.4.7 and beyond.SolutionIn FortiExtender 7.4.7 and beyond, an error may be observed where it does not receive any connection:Log:type="eve

70

Technical Tip: MAC address ageing setting and behavior on FortiGate

gmonteStaff

FortiGate

DescriptionThis article describes the behavior of the mac addresses connected to the FortiSwitch shown on the FortiGate when the command diagnose switch-controller mac-cache show is run.ScopeFortiGate.SolutionWhen the command diagnose switch-controll

290

Troubleshooting Tip: Unable to log in to GUI with error 'Error verifying magic file'

bbaeStaff

FortiSOAR

DescriptionThis article describes how to resolve an issue where users are unable to log in to the FortiSOAR GUI and receive the error message:"Error verifying magic file".ScopeFortiSOAR.SolutionConfirm that the device UUID matches the one value store

70

Technical Tip: How to perform different actions to filter keywords in email

alyaStaff

FortiMail

DescriptionThis article describes how to configure different actions in Fortinet FortiMail to filter emails containing specific keywords by using the Data Loss Prevention (DLP) feature.ScopeFortiMail.SolutionIn some environments, administrators may r

50

Troubleshooting Tip: Resolving issues with connection to published services through a VIP

maguilarStaff

FortiGate

DescriptionThis article describes issues connecting to published services through a Virtual IP (VIP) and explains how to resolve them. The user may experience problems when trying to access published services due to incorrect VIP and IPPool configura

870

Troubleshooting Tip: Initial troubleshooting steps for GUI pages stuck loading in FortiPAM

emmanuelgonzalez914Staff

FortiPAM

DescriptionThis article describes initial troubleshooting steps when pages in the ForiPAM GUI remain loading indefinitely and no information is displayed. This behavior can affect sections such as Monitoring -> User Monitoring, including the User

70

Technical Tip: ERSPAN port for trunks on FortiSwitch in FortiLink mode

zendodgStaff

FortiSwitch

DescriptionThis article describes how to monitor traffic in an ISL trunk for ERSPAN.ScopeFortiSwitch in FortiLink mode.SolutionOne of the rules on mirror ports is that mirror sources cannot be mirror destinations.In FortiLink mode, RSPAN and ERSPAN s

60

Troubleshooting Tip: Devices unexpectedly deleted from Inventory View

cmaheuStaff

FortiNAC-F

DescriptionThis article describes why devices modeled in a FortiNAC inventory may unexpectedly disappear.ScopeFortiNAC v9.x, FortiNAC-F 7.x.SolutionExample 1:Switch A, B, and C are modeled in the Inventory.Switch D is added.Switch A is no longer list

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