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New Fortinet Community Live April 21, 2026

22 days ago

Welcome to the Fortinet Community!

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willy007Visitor II

Support Forum

FortiGate VM cannot retrieve FortiManager serial number – FMG 7.6.6

Hello everyone,I am currently experiencing an issue integrating a FortiGate VM with a FortiManager VM (version 7.6.6).When trying to authorize the FortiManager from the FortiGate GUI, I receive the following error:"Could not connect to the FortiManag

232

10 minutes ago

S

SerzhanNew Member

Support Forum

Fortimail 8.0 not working final url

Hello, I have a question regarding the “final URL inspection” improvements mentioned in recent FortiMail updates. According to the release information/documentation, FortiMail should now be able to: * resolve redirects,* analyze the final destination

KNTLExplorer

fortiauthenticator FAC-VM 8.0.1 build0033 (GA) end of life date

Can anyone explain what is the EOL date for this software version ?fortiauthenticator FAC-VM 8.0.1 build0033 (GA) end of life date

TipuNew Member

I have installed virtual box vm, but I can't work on web portal because of showing license issue.

How can I solve these problems?

303

2 hours ago

A

Anonymous_UserNew Contributor III

Customer Service

Customer Service Tip: Product Life Cycle Information on Fortinet products

Description   This article describes how to check the product life cycle (end of order date, last service extension date, end of support date) for hardware and software.   ScopeAll Fortinet Products. Solution   Access the Product Life

6947342

2 hours ago

aelkadiStaff

FortiWeb

Technical Tip: How to create a user admin group on FortiWeb using REST API

DescriptionThis article describes how to create a user admin group on FortiWeb using the REST API.ScopeFortiWeb.SolutionBefore issuing the API call, generate a Base64-encoded token for the Authorization header. This token is used to authenticate with

70

2 hours ago

ByteHavenExplorer III

Support Forum

Best Practice for First-Time Device Registration

Hello everyone, After finalizing the bulk registration using the Persistent Agent, I’m wondering what’s considered the best practice to register a brand new device.The issue I’m seeing is kind of a chicken and egg problem:New devices can’t access the

345New Member

FG-FAZ no connectivity issue

Hello,I need help about our issue with connectivity FG<->FAZ. We are currently troubleshooting connectivity between a FortiGate 200G and a FortiAnalyzer VM.Environment overview:FortiGate 200G running in multi-VDOM modeDedicated management inter

steven4Visitor III

AGENTLESS ZTNA Tutorial

Hello there,can anyone suggest any other tutorial for agentless ZTNA rather than fortinet official documentation. I don’t understand it how to implement correctly. any video, documentation, guides, articles would be appreciated.

srajeswaranStaff

Technical Tip: How to upgrade FortiGate firmware using the REST API

DescriptionThis article describes how to upgrade FortiGate firmware programmatically usingthe REST API, covering authentication options, firmware upload, and post-upgradeverification.ScopeFortiGate.SolutionThe FortiGate REST API provides a monitor en

willy007Visitor II

FortiGate VM cannot retrieve FortiManager serial number – FMG 7.6.6

Hello everyone,I am currently experiencing an issue integrating a FortiGate VM with a FortiManager VM (version 7.6.6).When trying to authorize the FortiManager from the FortiGate GUI, I receive the following error:"Could not connect to the FortiManag

SerzhanNew Member

Fortimail 8.0 not working final url

Hello, I have a question regarding the “final URL inspection” improvements mentioned in recent FortiMail updates. According to the release information/documentation, FortiMail should now be able to: * resolve redirects,* analyze the final destination

KNTLExplorer

fortiauthenticator FAC-VM 8.0.1 build0033 (GA) end of life date

Can anyone explain what is the EOL date for this software version ?fortiauthenticator FAC-VM 8.0.1 build0033 (GA) end of life date

TipuNew Member

I have installed virtual box vm, but I can't work on web portal because of showing license issue.

How can I solve these problems?

303

2 hours ago

ByteHavenExplorer III

Support Forum

Best Practice for First-Time Device Registration

Hello everyone, After finalizing the bulk registration using the Persistent Agent, I’m wondering what’s considered the best practice to register a brand new device.The issue I’m seeing is kind of a chicken and egg problem:New devices can’t access the

345New Member

FG-FAZ no connectivity issue

Hello,I need help about our issue with connectivity FG<->FAZ. We are currently troubleshooting connectivity between a FortiGate 200G and a FortiAnalyzer VM.Environment overview:FortiGate 200G running in multi-VDOM modeDedicated management inter

steven4Visitor III

AGENTLESS ZTNA Tutorial

Hello there,can anyone suggest any other tutorial for agentless ZTNA rather than fortinet official documentation. I don’t understand it how to implement correctly. any video, documentation, guides, articles would be appreciated.

t-dimitrovNew Member

Clarification Request Regarding CVE Impact on FortiClient 7.2.13.1284

Hello Fortinet Team,I would like to confirm whether FortiClient Windows version 7.2.13.1284 is affected by the recently disclosed vulnerability related to Missing Authorization CVE-2026-44278, which may allow an authenticated local attacker to decryp

121

5 hours ago

m3ds0Explorer II

Support Forum

SSL-OffLoading (HTTP --> HTTPS)

Hi mates,I'm trying to test "SSL offloading" scenario in my lab with Fortigate v7.0.14 on kvm, as i should clear the scenario, it is simple process which we can achieve for example with nginx as a reverse proxy.There is a web-server ( 10.11.12.10) wh

45224

5 hours ago

Dan_Eng52Explorer III

Support Forum

FortiSwitch Port Flapping

Hi all, I hope you're well.  I'm currently investigating some connectivity issues users are reporting on AVD displaying 'Paused Connection'. At this site, we're running FortiSwitch 448E-FPOE's and in the system events I am seeing

27726

14 hours ago

A

Anonymous_UserNew Contributor III

Customer Service

Customer Service Tip: Product Life Cycle Information on Fortinet products

Description   This article describes how to check the product life cycle (end of order date, last service extension date, end of support date) for hardware and software.   ScopeAll Fortinet Products. Solution   Access the Product Life

6947342

2 hours ago

aelkadiStaff

FortiWeb

Technical Tip: How to create a user admin group on FortiWeb using REST API

DescriptionThis article describes how to create a user admin group on FortiWeb using the REST API.ScopeFortiWeb.SolutionBefore issuing the API call, generate a Base64-encoded token for the Authorization header. This token is used to authenticate with

70

2 hours ago

srajeswaranStaff

FortiGate

Technical Tip: How to upgrade FortiGate firmware using the REST API

DescriptionThis article describes how to upgrade FortiGate firmware programmatically usingthe REST API, covering authentication options, firmware upload, and post-upgradeverification.ScopeFortiGate.SolutionThe FortiGate REST API provides a monitor en

290

4 hours ago

rmetzgerStaff

FortiGate

Technical Tip: Setting priority on static default routes to create a primary (preferred) and a secondary path

Description   This article outlines specific scenarios where, due to Reverse Path Forwarding (RPF) considerations, the FortiGate must maintain two default static routes across two external interfaces. However, this setup must adhere to the follo

439791

4 hours ago

anovaStaff

FortiWeb

Technical Tip: How to retrieve content routing elements from HTTP Content Routing Policy using REST API

DescriptionThis article describes how to collect HTTP content routing details using the REST API on FortiWeb.Scope FortiWeb.SolutionBefore issuing the API call, a token for the 'Authorization' header is needed using base64. This is to pass the authen

50

5 hours ago

srahmatStaff

FortiPhish

Troubleshooting Tip: Unable to import users in FortiPhish using the CSV file

DescriptionThis article describes how to troubleshoot issues when importing users in FortiPhish recipients using the CSV file.ScopeFortiPhish.SolutionWhen importing users using the CSV file by following the provided CSV template, it shows error as pe

60

6 hours ago

jalejoFTNTStaff

FortiManager

Technical tip: FortiManager ADOM best practices

DescriptionThis article describes some ADOM best practices on FortiManager.ScopeFortiManager.SolutionBefore upgrades:Install any pending device settings and policy package changes, or retrieve the device configuration.After installation, make sure po

130

6 hours ago

kmakStaff

FortiADC

Technical Tip: How to expand FortiADC-VM logdisk size

DescriptionThis article describes the steps to expand FortiADC-VM logdisk size.ScopeFortiADC, FortiADC-VM.SolutionPrerequisite:Log in access to the Virtualization host server.The logdisk size cannot be reduced after expansion.Steps: The FortiADC-VM h

30

6 hours ago

emmanuelgonzalez914Staff

FortiPAM

Troubleshooting Tip: Azure AD Password Changer fails when autogenerated passwords contain unsupported special characters in FortiPAM

DescriptionThis article describes a known issue in FortiPAM v1.8.0 in which the Azure AD Password Changer feature may fail during password rotation operations.Scope FortiPAM.SolutionThis issue is observed after configuring the Azure AD Password Chang

40

7 hours ago

aebadiStaff

FortiSIEM

Technical Tip: How to export malware IP list to CSV in FortiSIEM (workaround)

DescriptionThis article describes a method to export malware IP data from FortiSIEM to a CSV file using a CLI-based workaround.ScopeFortiSIEM.SolutionThis article describes a method to export malware IP data from FortiSIEM to a CSV file using a CLI-b

70

18 hours ago

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Technical Tip: Adding an additional SWAP disk

Description This article describes how to add an additional SWAP disk. Scope FortiSIEM. Solution Add a new HDD of 20 to 30 GB from the Hyper...

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Technical Tip: FortiManager config push fails with commit failed error after upgrading it to v7.6.5 GA

Description This article describes how to resolve the installation task failure issue due to a post-commit check failure: wireless-controller vap - ss...

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Technical Tip: Troubleshooting FortiGate not getting connected to FortiAnalyzer Cloud

Description This article describes the steps to troubleshoot a FortiGate device that is not getting connected and logging to FortiAnalyzer Cloud. The...

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Technical Tip: Clear old system logs in FortiSIEM

Description This article describes how to clear old logs. Scope FortiSIEM. Solution The following steps describe how to review the current space used...

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Fortigate Install on ProxMox

Good day,Trying to install fortigate on ProxMox but unable to do so. I followed the install guide but when the VM is started it gets stuck on formatti...

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Troubleshooting Tip: How to force a 4G LTE only or a 5G only connection via AT!SELRAT command on the FortiExtender-511G

Description This article describes the steps to force a 4G LTE-only or a 5G only connection via AT!SELRAT command on the FortiExtender-511G. Scope F...

Forum|Forum|1 month ago

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Troubleshooting Tip: How to solve booting loop on FortiSwitch-6xxF series when using soft reboot

Description This article describes how to solve the booting loop on FortiSwitch-6xxF series when using soft reboot. Scope FortiSwitch 6xxF-FPOE Seri...

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