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User Story: Abdelkrim Rahmania

3 days ago

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Khidzir_MNStaff

FortiAIGate

Troubleshooting Tip: FortiAIGate 'No License Detected' issue

DescriptionThis article describes troubleshooting steps for the 'No License Detected' issue.ScopeFortiAIGate.SolutionAfter successfully login to the FortiAIGate portal, there's 'No License Detected' error prompted.A: Verify the license file(s) refere

30

8 minutes ago

gauravpawarExplorer III

FortiSIEM

Can an Existing VM Used for LogRhythm Agent Be Reused as a FortiSIEM Collector?

Hi everyone,We are currently working with a customer who is reluctant to provision new VMs for FortiSIEM Collectors. They already have existing VMs where the LogRhythm agent is installed, and their assets are currently configured to forward logs to t

60

11 minutes ago

Khidzir_MNStaff

FortiWeb

Troubleshooting Tip: FortiWeb console shows multiple 'fdisk: device has more than 2^32 sectors, can’t use all of them' message

DescriptionThis article describes information regarding fdisk: device has more than 2^32 sectors, can’t use all of them message shows on the FortiWeb console.ScopeFortiWeb and FortiWeb VM.SolutionThe FortiWeb shows the message in the console when the

10

16 minutes ago

srajeswaranStaff

FortiGate

Troubleshooting Tip: Analyzing TCP retransmissions and SACK when troubleshooting FortiGate GUI slowness

DescriptionThis article describes how TCP retransmissions and Selective Acknowledgment (SACK) in a packet capture can be used to identify packet loss when troubleshooting FortiGate GUI slowness.ScopeFortiGate.SolutionWhen FortiGate GUI access is slow

30

25 minutes ago

srajeswaranStaff

FortiWeb

Technical Tip: Understanding http_session_id availability in FortiWeb traffic and attack logs

DescriptionThis article explains the availability of the http_session_id field in FortiWeb traffic and attack logs.ScopeFortiWeb.SolutionWhen reviewing FortiWeb logs, the http_session_id field may be visible in attack logs but absent from normal traf

20

1 hour ago

juan5New Member

FortiSOAR community

Widgets and connectors JSON schema

Hello, there!I often need to cross check the referenced documentation when working with widgets and connectors info.json files to validate their schema, whether it's to add a new functionality or review existing ones.If anyone here has their JSON sch

121

1 hour ago

OsamaFattohExplorer II

FortiSIEM

Parser orders

Hello all,I am developing a new parser, but it currently appears at the bottom of the parser list. Is there a way to move it directly to the top without having to move it one position at a time? Moving it manually is very time-consuming.Also, if I as

GiovannaExplorer II

Hi, would like to ask if the forticare license can be purchased regardless of fortigate version, if there is no some constraint while making the order in base of the device model/version? Many thanks

Adam53Visitor II

FortiNAC dot1x MAB guest vlan doesnt switch the correct access VLAN on FSwitch

Hi,I've already set up my FortiNAC scenario with FortiGate and FortiSwitch in the lab, where it worked. Now I'm doing the same in production, but it doesn't want to work no matter what I troubleshoot.I have access value VLAN 31 for my guest network,

901

1 hour ago

MB_arrStaff

FortiWeb

Technical Tip: Handling 'Exceeding Internal Parsing Limits' for HTTP‑based WebSocket/XHR Streaming Traffic

DescriptionThis article describes how to resolve the 'Exceeding Internal Parsing Limits' event that appears in the attack log for HTTP-based WebSocket (XHR streaming) requests after exempting Missing Content-Type and Malformed Request checks in an HT

50

1 hour ago

gauravpawarExplorer III

FortiSIEM

Can an Existing VM Used for LogRhythm Agent Be Reused as a FortiSIEM Collector?

Hi everyone,We are currently working with a customer who is reluctant to provision new VMs for FortiSIEM Collectors. They already have existing VMs where the LogRhythm agent is installed, and their assets are currently configured to forward logs to t

60

11 minutes ago

juan5New Member

FortiSOAR community

Widgets and connectors JSON schema

Hello, there!I often need to cross check the referenced documentation when working with widgets and connectors info.json files to validate their schema, whether it's to add a new functionality or review existing ones.If anyone here has their JSON sch

121

1 hour ago

OsamaFattohExplorer II

FortiSIEM

Parser orders

Hello all,I am developing a new parser, but it currently appears at the bottom of the parser list. Is there a way to move it directly to the top without having to move it one position at a time? Moving it manually is very time-consuming.Also, if I as

GiovannaExplorer II

Hi, would like to ask if the forticare license can be purchased regardless of fortigate version, if there is no some constraint while making the order in base of the device model/version? Many thanks

Adam53Visitor II

FortiNAC dot1x MAB guest vlan doesnt switch the correct access VLAN on FSwitch

Hi,I've already set up my FortiNAC scenario with FortiGate and FortiSwitch in the lab, where it worked. Now I'm doing the same in production, but it doesn't want to work no matter what I troubleshoot.I have access value VLAN 31 for my guest network,

901

1 hour ago

shawn-evExplorer II

Support Forum

Preferred FortiClient EMS authentication method for Mac computers managed via JAMF. SAML? LDAP? EntraID?

We are a 100% cloud-based org using M365. We are 85% Windows and 15% Mac. We use FortiClient EMS Cloud to manage/publish ZTNA and VPN connection profiles to users. We have the FortiClient EMS configured with Domain Authentication and connected to our

1634

4 hours ago

Great_DaneNew Member

Support Forum

Adding Fortigate VM eval to FortiManager VM eval

Hi everyone, I am trying to add a Fortigate VM eval, generated via the FortiCloud account to the FortiManager VM eval, also generated via the FortiCloud account. So, both units are "self-generated" evals. I am not talking about evals obtained th

cardineNew Member

Using Automatic Patching for any vulnerabilities found but it never actually patches anything. Tried even from the actually desktop inside the forticlient to select the vulnerability and then "installed selected", it starts and scan and asks for

19373

1 day ago

Spartacus1988New Member

Support Forum

Case sensitive username and Fortitoken issues?

We’ve setup Fortitoken for VPN users. The Ldap authentication suceeds and the fortitoken works when the user enters username as listed in useraccount section. However its failing when the user enters a mixed case username. I’ve read on previous bugs/

642

1 day ago

M

Marble MohlalaNew Member

Support Forum

FortiGate GUI on VMWare error license is being validated

Good day Please assist , I have installed fortigate vm64 version 7.6.7, when trying to access the gui and logging in it says license is being validated I can ping google , dns working fine What could be the issue

Khidzir_MNStaff

Troubleshooting Tip: FortiAIGate 'No License Detected' issue

DescriptionThis article describes troubleshooting steps for the 'No License Detected' issue.ScopeFortiAIGate.SolutionAfter successfully login to the FortiAIGate portal, there's 'No License Detected' error prompted.A: Verify the license file(s) refere

30

8 minutes ago

Khidzir_MNStaff

FortiWeb

Troubleshooting Tip: FortiWeb console shows multiple 'fdisk: device has more than 2^32 sectors, can’t use all of them' message

DescriptionThis article describes information regarding fdisk: device has more than 2^32 sectors, can’t use all of them message shows on the FortiWeb console.ScopeFortiWeb and FortiWeb VM.SolutionThe FortiWeb shows the message in the console when the

10

16 minutes ago

srajeswaranStaff

FortiGate

Troubleshooting Tip: Analyzing TCP retransmissions and SACK when troubleshooting FortiGate GUI slowness

DescriptionThis article describes how TCP retransmissions and Selective Acknowledgment (SACK) in a packet capture can be used to identify packet loss when troubleshooting FortiGate GUI slowness.ScopeFortiGate.SolutionWhen FortiGate GUI access is slow

30

25 minutes ago

srajeswaranStaff

FortiWeb

Technical Tip: Understanding http_session_id availability in FortiWeb traffic and attack logs

DescriptionThis article explains the availability of the http_session_id field in FortiWeb traffic and attack logs.ScopeFortiWeb.SolutionWhen reviewing FortiWeb logs, the http_session_id field may be visible in attack logs but absent from normal traf

20

1 hour ago

MB_arrStaff

FortiWeb

Technical Tip: Handling 'Exceeding Internal Parsing Limits' for HTTP‑based WebSocket/XHR Streaming Traffic

DescriptionThis article describes how to resolve the 'Exceeding Internal Parsing Limits' event that appears in the attack log for HTTP-based WebSocket (XHR streaming) requests after exempting Missing Content-Type and Malformed Request checks in an HT

50

1 hour ago

srajeswaranStaff

FortiSOAR

Troubleshooting Tip: csadm source-control export-config fails with KeyError: 'exclude'

DescriptionThis article describes how to resolve a KeyError: 'exclude' error when using the source-control export-config command with a custom configuration file.ScopeFortiSOAR.SolutionWhen exporting FortiSOAR playbook collections using the source-co

30

2 hours ago

Pedro_FTNTStaff

FortiGate

Troubleshooting Tip: FortiGate 601F PSU temperature sensor shows Event disabled with mismatched PSU models

DescriptionThis article describes how to troubleshoot a FortiGate 601F when a PSU temperature sensor reports NA(2) and Event disabled while the PSU remains operational.This behavior can be associated with PSU event reporting, AC input events, or an u

ChrisTanStaff

Technical Tip: LDAPS traffic impacted by firmware upgrade

DescriptionThis article describes when a change in default values of the VPN interface affects the LDAPS.ScopeFortiOS v7.6.SolutionAfter upgrading from v7.4 to v7.6.7, the LDAPS traffic over the VPN tunnel stopped working.By checking the vpn interfac

160

3 hours ago

ChrisTanStaff

FortiGate

Technical Tip: 3rd party AP over VPN stopped working

DescriptionThis article describes the issue with 3rd party AP capwap traffic stopped on the FortiGate G model.ScopeFortiGate G model.SolutionTopology: 3rd Party AP - FGT 70G - IPsec - FGT - Remote WLC.When upgrading FortiGate 70G to v7.4.11.The wirel

dhamadiStaff

Troubleshooting Tip: FortiClient auto-patch failure due to certificate validation issues

DescriptionThis article describes a scenario where the FortiClient auto-patch feature fails to download and install patches due to certificate validation issues. The user may encounter an error code 60, indicating a problem with the TLS certificate v

60

D

3 hours ago

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