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New Fortinet Community Live April 21, 2026

1 day ago

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azhunissovStaff

FortiMail

Technical Tip: FortiMail 7.6.4 – chattr sync-disable not working for mandatory fields in HA

DescriptionThis article describes how 'chattr sync-disable' behaves in FortiMail 7.6.4 when used with mandatory fields in HA.In this version, mandatory fields can no longer be excluded from HA synchronization. This is a change from previous releases,

70

58 minutes ago

AhmedZalatNew Member

Support Forum

IPSec VPN tunnels on VDOMs that do not have a WAN connection

i created IPSec VPN tunnels on VDOMs that do not have a WAN connection on Site A has only one WAN connection assigned to the root VDOM, and an IPSec VPN tunnel should be configured on User and i used this configuration but it didn’t work

121

1 hour ago

C

Carlos BelloNew Member

Support Forum

How í can report phishing??

https://alfasegurosbpopular.com.co/cancelaciones/index.php# This its a phishing Please help yo report thanks

252

1 hour ago

james-hodgsonStaff

FortiDLP

Technical Tip: Recent Chromium-based browsers require additional configuration for use with the FortiDLP Email add-in with Outlook 365

Description This article describes how to enable the FortiDLP Email add-in for use with Chromium-based browsers.ScopeAny FortiDLP administrators with users of Chromium-based browsers.SolutionSymptom:Starting with Chrome 147, Edge 147, and potentially

100

3 hours ago

OsamaFattohNew Member

Support Forum

FortiSOAR Database Password

When deploying FortiSOAR the configuration wizard reset the database password to a unique value.is there a way to know this password or reset it to a known one?

70

4 hours ago

verniekthompsonNew Member

Support Forum

Personal Contacts

We are running into an issue where our Fortifone 380s aren't showing any personal contacts. The whole page is blank. We do have other directories which appear, however, any personal contacts do not. You can manually add one to the phone itself, and i

411

4 hours ago

SalexmineralexNew Member

Support Forum

Prefill Username

How to pre-fill username field on OAuth Service portal from login_hint parameter in FortiAuthenticator 6.6.2?I have a Keycloak server with the form of user and password with OpenIdConnect service , I want only to use Fortiauthenticator for the OTP wi

441

4 hours ago

ghilliusNew Member

Support Forum

FortiClient EMS Cloud iPhone enrollment failing

I’m using the 3-seat free FortiClient EMS Cloud offering that came with my FortiGate licensing and have run into a strange issue enrolling an iPhone.My Fedora 43 Linux laptop registers successfully to the same EMS Cloud tenant, so the tenant and

822

4 hours ago

manasacStaff

FortiAP

Troubleshooting Tip: Channel utilization is reported high on FortiAP (Managed by FortiGate)

Description This article describes how to identify and fix the cause of a high channel utilization being reported on FortiAP (Managed by FortiGate) Scope FortiGate, FortiAP-U, FortiAP-W2 Solution Identify the device causing interference and t

145861

4 hours ago

psalianStaff & Editor

FortiGate

Technical Tip: Pointing the FortiGate to a new FortiManager IP

Description   This article describes how to change the FortiGate configuration to point to a new IP address for reaching FortiManager.This could be useful either when: Migrating over to a FortiManager running on a new model/platform. During an

186481

5 hours ago

AhmedZalatNew Member

Support Forum

IPSec VPN tunnels on VDOMs that do not have a WAN connection

i created IPSec VPN tunnels on VDOMs that do not have a WAN connection on Site A has only one WAN connection assigned to the root VDOM, and an IPSec VPN tunnel should be configured on User and i used this configuration but it didn’t work

121

1 hour ago

C

Carlos BelloNew Member

Support Forum

How í can report phishing??

https://alfasegurosbpopular.com.co/cancelaciones/index.php# This its a phishing Please help yo report thanks

252

1 hour ago

OsamaFattohNew Member

Support Forum

FortiSOAR Database Password

When deploying FortiSOAR the configuration wizard reset the database password to a unique value.is there a way to know this password or reset it to a known one?

70

4 hours ago

verniekthompsonNew Member

Support Forum

Personal Contacts

We are running into an issue where our Fortifone 380s aren't showing any personal contacts. The whole page is blank. We do have other directories which appear, however, any personal contacts do not. You can manually add one to the phone itself, and i

411

4 hours ago

SalexmineralexNew Member

Support Forum

Prefill Username

How to pre-fill username field on OAuth Service portal from login_hint parameter in FortiAuthenticator 6.6.2?I have a Keycloak server with the form of user and password with OpenIdConnect service , I want only to use Fortiauthenticator for the OTP wi

441

4 hours ago

ghilliusNew Member

Support Forum

FortiClient EMS Cloud iPhone enrollment failing

I’m using the 3-seat free FortiClient EMS Cloud offering that came with my FortiGate licensing and have run into a strange issue enrolling an iPhone.My Fedora 43 Linux laptop registers successfully to the same EMS Cloud tenant, so the tenant and

B-WNew Member

Is it possible to hide specific VDOMs in FortiManager Cloud so they don’t consume licenses?

Hello,I am currently working with FortiManager Cloud (7.4) and FortiGate devices running in multi‑VDOM mode.I would like to know whether it is possible to hide or exclude specific VDOMs on FortiManager Cloud, so that:they are not visible in the Devic

spathakStaff

How to get list and status of the Policy Package via API

In order to view the list of Policy Packages and their respective Policy Package Status via API, we can use the following JSON request."url": "/pm/config/adom/ewewe/_package/status"Note: "ewewe”, is the the ADOM name in the URL used.Please find the e

80

5 hours ago

tbutlerNew Member

Support Forum

How to configure Fortiadc to load balance Citrix gateway servers and launch applications.

Configuring FortiADC to load balance Citrix gateway servers.  Access works internally but the requirement is for  internet accessible.  The FortiADC has no public exposure - the private vip is being nat'd at the edge firewall.  Re

atgNew Member

Forticlient VPN not installing with no error

A user is trying to install FortiClientVPN, but after the "Downloading image" process completes, the setup wizard does not launch — nothing happens, and the process simply stops. We tested with different installers and on other devices within th

azhunissovStaff

Technical Tip: FortiMail 7.6.4 – chattr sync-disable not working for mandatory fields in HA

DescriptionThis article describes how 'chattr sync-disable' behaves in FortiMail 7.6.4 when used with mandatory fields in HA.In this version, mandatory fields can no longer be excluded from HA synchronization. This is a change from previous releases,

70

58 minutes ago

james-hodgsonStaff

FortiDLP

Technical Tip: Recent Chromium-based browsers require additional configuration for use with the FortiDLP Email add-in with Outlook 365

Description This article describes how to enable the FortiDLP Email add-in for use with Chromium-based browsers.ScopeAny FortiDLP administrators with users of Chromium-based browsers.SolutionSymptom:Starting with Chrome 147, Edge 147, and potentially

100

3 hours ago

manasacStaff

FortiAP

Troubleshooting Tip: Channel utilization is reported high on FortiAP (Managed by FortiGate)

Description This article describes how to identify and fix the cause of a high channel utilization being reported on FortiAP (Managed by FortiGate) Scope FortiGate, FortiAP-U, FortiAP-W2 Solution Identify the device causing interference and t

145861

4 hours ago

psalianStaff & Editor

FortiGate

Technical Tip: Pointing the FortiGate to a new FortiManager IP

Description   This article describes how to change the FortiGate configuration to point to a new IP address for reaching FortiManager.This could be useful either when: Migrating over to a FortiManager running on a new model/platform. During an

186481

5 hours ago

rpillaiStaff

FortiManager

Troubleshooting Tip: FortiManager installation failure after FortiGate upgrade due to invalid fec-state setting

DescriptionThis article describes an installation failure that may occur after upgrading FortiGate from versions 7.2 to 7.4 when FortiManager attempts to push a FortiSwitch configuration containing an unsupported 'fec-state' value.ScopeFortiGate, For

80

5 hours ago

epeftiStaff

FortiNDR (on-premise)

Technical Tip: Allowing non-admin user to view logs under NDR Center

DescriptionThis article describes a typical situation with a custom user profile created under FortiNDR Center for a specific set of users with specific privileges. Users under this profile should be able to read logs and reports ScopeFortiNDR on pr

40

5 hours ago

sjoshiStaff

FortiGate

Technical Tip: SD-WAN Health Check GRE Traffic on FortiGate 6000 Series

DescriptionThis article describes the expected behavior for SD-WAN SLA probes over GRE members traversing different FPCs in a 6K Chassis. ScopeFortiGate 6K Chassis.Solution When implementing SD-WAN on a FortiGate 6000 series firewall with GRE tunnels

460

6 hours ago

smkmlStaff

FortiManager

Technical Tip: BGP configuration behavior updated from FortiGate

Description This article describes the behavior of BGP configuration (router map, prefix list, distribution list, filter list, and others) changes on the FortiGate that are not updated in the FortiManager ADOM Database.In this context, FortiGate mana

190

7 hours ago

WarrenCookCommunity Manager

Blogs

New Fortinet Community Launching Mid-April 2026

Hello Fortinet Community Users!As you have seen in recent banner updates, we are in the process of upgrading the Fortinet Community. Our long-term goal with this change is to provide a foundation for a more modern user experience that scales with a

1881

5 days ago

vraevStaff

FortiSIEM

Technical Tip: Adding an additional SWAP disk

Description   This article describes how to add an additional SWAP disk.   Scope   FortiSIEM.   Solution   Add a new HDD of 20 to 30 GB from the Hypervisor.   Under FortiSIEM:   lsblk # to review the available disks

420

11 days ago

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Featured Articles

Technical Tip: Adding an additional SWAP disk

Description This article describes how to add an additional SWAP disk. Scope FortiSIEM. Solution Add a new HDD of 20 to 30 GB from the Hyper...

Forum|Forum|11 days ago

420

Technical Tip: FortiManager config push fails with commit failed error after upgrading it to v7.6.5 GA

Description This article describes how to resolve the installation task failure issue due to a post-commit check failure: wireless-controller vap - ss...

Forum|Forum|21 days ago

1660

Technical Tip: Troubleshooting FortiGate not getting connected to FortiAnalyzer Cloud

Description This article describes the steps to troubleshoot a FortiGate device that is not getting connected and logging to FortiAnalyzer Cloud. The...

Forum|Forum|11 days ago

560

Technical Tip: Clear old logs in FortiSIEM

Description This article describes how to clear old logs. Scope FortiSIEM. Solution The following steps provide a way how to review the curr...

Forum|Forum|11 days ago

520

Fortigate Install on ProxMox

Good day,Trying to install fortigate on ProxMox but unable to do so. I followed the install guide but when the VM is started it gets stuck on formatti...

Forum|Forum|7 months ago

14733

Troubleshooting Tip: How to force a 4G LTE only or a 5G only connection via AT!SELRAT command on the FortiExtender-511G

Description This article describes the steps to force a 4G LTE-only or a 5G only connection via AT!SELRAT command on the FortiExtender-511G. Scope F...

Forum|Forum|11 days ago

300

Troubleshooting Tip: How to solve booting loop on FortiSwitch-6xxF series when using soft reboot

Description This article describes how to solve the booting loop on FortiSwitch-6xxF series when using soft reboot. Scope FortiSwitch 6xxF-FPOE Seri...

Forum|Forum|12 days ago

310