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FortiClient Enterprise Linux IPsec disconnects exactly ~9 seconds after successful connection (RHEL 9 / Ubuntu 24.04)

Hi everyone,We are troubleshooting what appears to be a Linux-specific FortiClient Enterprise issue and I would like to know if anyone has experienced something similar.Environment:FortiClient Enterprise Linux 7.4.7 build 5438 FortiGate 7.4.x IPsec V

20

Ylli_SeitajStaff

Troubleshooting Tip: How to change the FortiCloud account in FortiGate when the password for the old account has been lost

DescriptionThis article describes how to change a FortiCloud account in FortiGate when the password for the old account has been lost.ScopeFortiGate.SolutionFor example, the FortiGate is currently registered with a FortiCloud account user@account1.co

CyberachilleNew Member

Student request - Access to FortiSandbox image for academic thesis

Hello everyone, I am a student working on my final year thesis about "implementing sandboxing technology for proactive security of incoming network traffic". I would like to test FortiSandbox in my lab environment( ÈVE NG ), but I cannot fi

2383

enable1179New Member

Slowness over Forticlient to anything internal.

We upgraded the firewalls from 7.4.2 to 7.6.6 and accessing anything internally over the forticlient connection is very slow. Prior to the upgrade everything was good. I have tried changing some of the tcp-mss-send/receive values but nothing seems t

100

endrosNew Member

Runbook Migration of SAML SSLVPN to IPSEC?

Hi.Has someone done this smoothly who would be prepared to share their recommendations/runbook/checklist? We ideally want to run them parallel for a short period of time, inject the new VPN Connection into Forticlient on every machine and then have a

111

2 hours ago

pkumariStaff

Technical Tip: Device License is not reflecting in FortiGate dashboard

Description This article describes how to troubleshoot the license info not reflecting in the FortiGate dashboard. Scope FortiGate. Solution In case of a new device installation or new RMA device, there may be an issue where the device licens

FIB-DBNew Member

FortiClient VPN Deployment via SOTI MDM on iOS Devices

Hi Fortinet Support,We're looking for guidance on deploying and configuring the FortiClient VPN application on Apple iOS devices managed through SOTI MobiControl.Our Android devices are working as expected, where the VPN configuration and authenticat

F

2 hours ago

FortiloverExplorer III

Authentication errors against WiFi (WPA3 Enterprise Only) with LDAP Servers (LDAPS connection)

Dear Fortinet Community.We have a small problem reagrding the authentication for WiFi against ldap. To be honest we have 2 problems and found workarounds that lead us to new problems. And at the moment I get a bit crazy and now I thought. Come back t

663

J

funkyliciousSuperUser

FortiSwitch - features clarification

Hello,Could someone explain the differences from the FortiSwitch Feature Matrix for Device Detection vs Network Device Detection and the use cases for NAC Device Telemetry - is it only related to https://docs.fortinet.com/document/fortigate/7.2.0/new

481

akanibekStaff

Technical Tip: FortiGate IPsec dial-up IKEv2 SAML-based authentication with FortiAuthenticator as IdP

Description This article describes how to configure an IPSec IKEv2 SAML-based authentication, with a FortiAuthenticator acting as an IdP. The article describes the FortiGate settings, rather than the FortiAuthenticator. Scope FortiAuthenticator

158052

RobertoSNew Member

FortiClient Enterprise Linux IPsec disconnects exactly ~9 seconds after successful connection (RHEL 9 / Ubuntu 24.04)

Hi everyone,We are troubleshooting what appears to be a Linux-specific FortiClient Enterprise issue and I would like to know if anyone has experienced something similar.Environment:FortiClient Enterprise Linux 7.4.7 build 5438 FortiGate 7.4.x IPsec V

20

CyberachilleNew Member

Student request - Access to FortiSandbox image for academic thesis

Hello everyone, I am a student working on my final year thesis about "implementing sandboxing technology for proactive security of incoming network traffic". I would like to test FortiSandbox in my lab environment( ÈVE NG ), but I cannot fi

2383

enable1179New Member

Slowness over Forticlient to anything internal.

We upgraded the firewalls from 7.4.2 to 7.6.6 and accessing anything internally over the forticlient connection is very slow. Prior to the upgrade everything was good. I have tried changing some of the tcp-mss-send/receive values but nothing seems t

100

endrosNew Member

Runbook Migration of SAML SSLVPN to IPSEC?

Hi.Has someone done this smoothly who would be prepared to share their recommendations/runbook/checklist? We ideally want to run them parallel for a short period of time, inject the new VPN Connection into Forticlient on every machine and then have a

FIB-DBNew Member

FortiClient VPN Deployment via SOTI MDM on iOS Devices

Hi Fortinet Support,We're looking for guidance on deploying and configuring the FortiClient VPN application on Apple iOS devices managed through SOTI MobiControl.Our Android devices are working as expected, where the VPN configuration and authenticat

F

2 hours ago

FortiloverExplorer III

Authentication errors against WiFi (WPA3 Enterprise Only) with LDAP Servers (LDAPS connection)

Dear Fortinet Community.We have a small problem reagrding the authentication for WiFi against ldap. To be honest we have 2 problems and found workarounds that lead us to new problems. And at the moment I get a bit crazy and now I thought. Come back t

663

J

funkyliciousSuperUser

FortiSwitch - features clarification

Hello,Could someone explain the differences from the FortiSwitch Feature Matrix for Device Detection vs Network Device Detection and the use cases for NAC Device Telemetry - is it only related to https://docs.fortinet.com/document/fortigate/7.2.0/new

481

kyle-hsuanExplorer

FMG manage FAZ, no have log view on FMG

Hi FAZ、FMG created same ADOM name for manage FAZfollow this guidehttps://docs.fortinet.com/document/fortimanager/7.4.0/examples/289359/adding-fortianalyzer-to-fortimanager at FAZ, ADOM name ”ADOM_v74” have one device at FMG, have same ADOM name”ADO

371

5 hours ago

SteveJWNew Member

Cxclude a single endpoint from all Firticlient EMS email notifications

FortiClient EMS Server 7.4.7Endpoint email alerts have been configured.Emails are sent to a mailbox, automatically generating a ticket for the Service Desk.I have a Test VM for testing FortiClient settings. It is inconvenient to have a ticket created

211

5 hours ago

F

FabrichoundNew Member

FortiAP "Connected Via" on GUI issue

Hi allI have noticed a weird issue, client had a power outage over the weekend as the redid the server room UPS.Now my AP’s show “Connected VIA” my VOIP interface on the FortiGate, even tough they are connected via FortiSwitches and the LLDP Neighbor

231

5 hours ago

Ylli_SeitajStaff

Troubleshooting Tip: How to change the FortiCloud account in FortiGate when the password for the old account has been lost

DescriptionThis article describes how to change a FortiCloud account in FortiGate when the password for the old account has been lost.ScopeFortiGate.SolutionFor example, the FortiGate is currently registered with a FortiCloud account user@account1.co

pkumariStaff

Technical Tip: Device License is not reflecting in FortiGate dashboard

Description This article describes how to troubleshoot the license info not reflecting in the FortiGate dashboard. Scope FortiGate. Solution In case of a new device installation or new RMA device, there may be an issue where the device licens

akanibekStaff

Technical Tip: FortiGate IPsec dial-up IKEv2 SAML-based authentication with FortiAuthenticator as IdP

Description This article describes how to configure an IPSec IKEv2 SAML-based authentication, with a FortiAuthenticator acting as an IdP. The article describes the FortiGate settings, rather than the FortiAuthenticator. Scope FortiAuthenticator

158052

bstefanovskiStaff

Technical Tip: Configuration backup from FortiGate HA primary generates a 0 KB file while the secondary backup works

DescriptionThis article describes a scenario where FortiGate configuration backup from the HA primary unit generates an empty 0 KB file, while the secondary unit can generate a valid backup.ScopeFortiGate.SolutionThe issue can happen on the HA primar

80

4 hours ago

gsharmaStaff

FortiAppSec Cloud

Technical Tip: Troubleshooting steps if FortiWeb cannot connect to One Click GSLB

DescriptionThis article describes the troubleshooting steps needed to take if the FortiGSLB cloud status is showing as down on the FortiWeb Fabric connector.ScopeFortiAppSec Cloud, FortiWeb.SolutionFortiWeb can integrate with FortiGSLB using a servic

40

4 hours ago

HarveyRebeloStaff

FortiEDR

Technical Tip: Troubleshooting FortiEDR-Core and FortiEDR-Aggregator Disconnection

DescriptionThis article describes the troubleshooting steps for resolving the disconnection issue between FortiEDR-Core and FortiEDR-Aggregator to FortiEDR Manager. The user may encounter this issue after a power outage or when the destination reject

30

6 hours ago

jcastellanosStaff