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A

anoronhaNew Member

Support Forum

FortiAnalyzer Geo-redundant HA split-brain issues

Hi,What issues could there be in a split-brain scenario? I realize the raw logs sync wouldn't be a problem, but what about configs? For instance, an admin adds some devices to one node while another admin adds new devices to the other node. How can t

50

A

51 minutes ago

bachiNew Member

Support Forum

Internet Connectivity Issue with IPsec Dial-Up VPN on Linux VM

I am experiencing an issue when connecting to the IPsec Dial-Up VPN from a Linux virtual machine using strongSwan.Once the VPN connection is established successfully, the Linux VM loses its Internet connectivity. However, the same IPsec Dial-Up VPN c

222

Gurd MarNew Member

Customer has a 60E - i have config backup from 60E - don’t have access to 60E registered account ( ????@datec.com.fj ); have a new 70G ( registered by me to ????@nivismotors.com.fj who is the owner/customer ) - why is it so difficult to get support t

402

1 hour ago

V

vitor.stefaneliVisitor II

Support Forum

SSL to IPSec DialUp VPN migration

Hi all,Due to SSL VPN no longer being supported in newer FortiOS versions, we’re migrating our FortiClient remote-access VPNs from SSL VPN to IPsec Dial-Up.Our SSL VPN setup is used by our team, partners, etc., and authentication is done via Azure SS

262

2 hours ago

npaivaStaff & Editor

FortiGate

Technical Tip: Connect FortiIdentity Cloud to on-premises LDAP via ZTNA tunnel

DescriptionThis article describes how to connect FortiIdentity Cloud to an on-premises LDAP server for a user source via a ZTNA tunnel.ScopeFortiIdentity Cloud, FortiOS.SolutionStart by configuring the FortiOS ZTNA Access Proxy:config firewall vip

80

3 hours ago

C

CLNSHTNew Member

Support Forum

FG-IR-26-156 – Is FortiClient VPN-only Also Vulnerable?

We have become aware of the following security advisories regarding a vulnerability in FortiClient:https://fortiguard.fortinet.com/psirt/FG-IR-26-156https://advisories.ncsc.nl/2026/ncsc-2026-0296.htmlWithin our organization, we exclusively use FortiC

5171

3 hours ago

J

JassongaryNew Member

Support Forum

NSE 4 / FortiOS 7.6: What Actually Helped You Prepare?

I’m currently preparing for NSE 4 on FortiOS 7.6, and one thing I’ve noticed is that going through the study material and actually being able to troubleshoot a FortiGate scenario are two very different things.So I wanted to hear from people who have

573

3 hours ago

amritStaff & Editor

FortiGate

Troubleshooting Tip: Flow diagram for HA synchronization in FortiGate

DescriptionThis article provides a systematic troubleshooting flow diagram for identifying and resolving HA out-of-sync issues on FortiGate devices.ScopeFortiGate.SolutionTroubleshooting flow - HA Out of Sync:Related articles:Troubleshooting Tip: How

120

4 hours ago

SheikhStaff

FortiNAC-F

Troubleshooting Tip: FortiNAC Winbind domain join fails against a FreeIPA server

DescriptionThis article explains why the Winbind Join Domain operation fails when the configured domain controller is a FreeIPA server, and what to configure instead. FortiNAC cannot be joined to a FreeIPA domain through Network -> RADIUS -> Wi

100

5 hours ago

lmassipStaff

FortiGate

Troubleshooting Tip: FortiGate-50G fails to boot after firmware installation

DescriptionThis article describes an issue where a FortiGate-50G remains at 'Initializing firewall…' after installing firmware through TFTP.ScopeFortiGate-50G with BIOS version 06000202.SolutionThe firmware transfer, programming, and verification com

110

5 hours ago

A

anoronhaNew Member

Support Forum

FortiAnalyzer Geo-redundant HA split-brain issues

Hi,What issues could there be in a split-brain scenario? I realize the raw logs sync wouldn't be a problem, but what about configs? For instance, an admin adds some devices to one node while another admin adds new devices to the other node. How can t

50

A

51 minutes ago

bachiNew Member

Support Forum

Internet Connectivity Issue with IPsec Dial-Up VPN on Linux VM

I am experiencing an issue when connecting to the IPsec Dial-Up VPN from a Linux virtual machine using strongSwan.Once the VPN connection is established successfully, the Linux VM loses its Internet connectivity. However, the same IPsec Dial-Up VPN c

222

Gurd MarNew Member

Customer has a 60E - i have config backup from 60E - don’t have access to 60E registered account ( ????@datec.com.fj ); have a new 70G ( registered by me to ????@nivismotors.com.fj who is the owner/customer ) - why is it so difficult to get support t

402

1 hour ago

V

vitor.stefaneliVisitor II

Support Forum

SSL to IPSec DialUp VPN migration

Hi all,Due to SSL VPN no longer being supported in newer FortiOS versions, we’re migrating our FortiClient remote-access VPNs from SSL VPN to IPsec Dial-Up.Our SSL VPN setup is used by our team, partners, etc., and authentication is done via Azure SS

262

2 hours ago

C

CLNSHTNew Member

Support Forum

FG-IR-26-156 – Is FortiClient VPN-only Also Vulnerable?

We have become aware of the following security advisories regarding a vulnerability in FortiClient:https://fortiguard.fortinet.com/psirt/FG-IR-26-156https://advisories.ncsc.nl/2026/ncsc-2026-0296.htmlWithin our organization, we exclusively use FortiC

5171

3 hours ago

J

JassongaryNew Member

Support Forum

NSE 4 / FortiOS 7.6: What Actually Helped You Prepare?

I’m currently preparing for NSE 4 on FortiOS 7.6, and one thing I’ve noticed is that going through the study material and actually being able to troubleshoot a FortiGate scenario are two very different things.So I wanted to hear from people who have

573

3 hours ago

A

ALEX-luxor_apex_mkdNew Member

Support Forum

FortiGate FW upgrade limitations

Hello community,Product: FortiGate-90GThe device is currently running FortiOS 7.4.7 build 2731.Its FMWR/support contract expired on 11 July 2025.FortiCloud SSO access is currently being blocked with Attack ID 20000021 because the installed FortiOS ve

463

5 hours ago

yang121New Member

Support Forum

Auto transmit power

Currently testing FAP241K with Fortiswitch 148F-FPOE, Currently Auto transmit power is set to 17 to 20 dBm with target dBm at -70. Not using any DFS channel. Poe mode is high.why is it even with just a single AP, transmit power never goes above 17?To

181

Suspected False Positive: splwow64.exe flagged as FSA/RISK_HIGH//2000002004

Hello everyone,Since this morning, multiple clients across our network have simultaneously started receiving virus warnings from FortiClient. The legitimate Windows printer component splwow64.exe is being flagged.Here are the exact details of the ale

1944

7 hours ago

hakiyuNew Member

Support Forum

Fortinet NSE7 - Network Security Architect

Does anyone know if the new exam is using Enteroruse Firewall Admin questions?NSE library has enterprise firewall admin and sdwan modules but nothing that lines up with name Network security architect or is it a whole new exam with both modules combi

431

K

8 hours ago

npaivaStaff & Editor

FortiGate

Technical Tip: Connect FortiIdentity Cloud to on-premises LDAP via ZTNA tunnel

DescriptionThis article describes how to connect FortiIdentity Cloud to an on-premises LDAP server for a user source via a ZTNA tunnel.ScopeFortiIdentity Cloud, FortiOS.SolutionStart by configuring the FortiOS ZTNA Access Proxy:config firewall vip

80

3 hours ago

amritStaff & Editor

FortiGate

Troubleshooting Tip: Flow diagram for HA synchronization in FortiGate

DescriptionThis article provides a systematic troubleshooting flow diagram for identifying and resolving HA out-of-sync issues on FortiGate devices.ScopeFortiGate.SolutionTroubleshooting flow - HA Out of Sync:Related articles:Troubleshooting Tip: How

120

4 hours ago

SheikhStaff

FortiNAC-F

Troubleshooting Tip: FortiNAC Winbind domain join fails against a FreeIPA server

DescriptionThis article explains why the Winbind Join Domain operation fails when the configured domain controller is a FreeIPA server, and what to configure instead. FortiNAC cannot be joined to a FreeIPA domain through Network -> RADIUS -> Wi

100

5 hours ago

lmassipStaff

FortiGate

Troubleshooting Tip: FortiGate-50G fails to boot after firmware installation

DescriptionThis article describes an issue where a FortiGate-50G remains at 'Initializing firewall…' after installing firmware through TFTP.ScopeFortiGate-50G with BIOS version 06000202.SolutionThe firmware transfer, programming, and verification com

110

5 hours ago

yangwStaff

FortiGate

Troubleshooting Tip: FortiGate 90G/91G WAN interface link down after upgrade due to 1000BASE-X auto-negotiation behavior

DescriptionThis article describes how to address an issue where, after upgrading a FortiGate 90G/91G to FortiOS 7.4.11 or later, administrators may observe that the WAN interface link remains down or becomes unstable when using fiber SFP connections

630

10 hours ago

tkannegantiStaff

FortiManager

Troubleshooting Tip: FortiGuard subscription showing 'Unknown' status in FortiManager

DescriptionThis article describes why the FortiGuard subscription column status shows as "unknown" for a few FortiGate devices on FortiManager.ScopeFortiManager/FortiManager-VM.SolutionThis article helps explain how to configure the FortiManager as a

620

11 hours ago

kchengStaff & Editor

FortiGate

Technical Tip: Expected behavior for FortiToken license migration from Secondary unit to Primary Unit FortiGate in the same cluster

DescriptionThis article describes the expected behavior when the FortiGate administrator registers different FortiToken licenses on both the Primary and Secondary FortiGate used in the same cluster. For example:FortiGate_1 - FortiToken Mobile Licens

310

12 hours ago

ovodaStaff

FortiMail

Troubleshooting Tip: How to fix a 'timed out' UriExpander error in the cross search log

DescriptionThis article describes why the message 'UriExpander … timed out' is in the cross search log.ScopeFortiMail versions 7.6.x, 7.4.x, 7.2.x, and 7.0.x.SolutionA message like this may appear in the cross search log:UriExpander: base: https://ww

240

1 day ago

ndumajStaff

FortiNAC-F

Technical Tip: How to identify disabled hosts directly from the database

DescriptionThis article describes how to identify hosts that are currently marked as Disabled in the FortiNAC database by querying the HOSTRECORD table.ScopeFortiNAC, FortiNAC-F.SolutionThe status field in the HOSTRECORD table is a bitmask value. A h

210

1 day ago

ndumajStaff

FortiNAC-F

Troubleshooting Tip: Dynamic VLAN assignment not working with Aruba 1930 switches

DescriptionThis article describes how to resolve an issue where Dynamic VLAN assignment does not reflect on the endpoint when using Aruba 1930 switches with FortiNAC.ScopeFortiNAC-F, FortiNAC.SolutionWhen using Aruba 1930 switches, the endpoint may r

240

1 day ago

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Fortigate Install on ProxMox

Good day,Trying to install fortigate on ProxMox but unable to do so. I followed the install guide but when the VM is started it gets stuck on formatti...

Forum|Forum|1 year ago

20593

Troubleshooting Tip: How to force a 4G LTE only or a 5G only connection via AT!SELRAT command on the FortiExtender-511G

Description This article describes the steps to force a 4G LTE-only or a 5G only connection via AT!SELRAT command on the FortiExtender-511G. Scope F...

Forum|Forum|5 months ago

4920

Troubleshooting Tip: How to solve booting loop on FortiSwitch-6xxF series when using soft reboot

Description This article describes how to solve the booting loop on FortiSwitch-6xxF series when using soft reboot. Scope FortiSwitch 6xxF-FPOE Seri...

Forum|Forum|5 months ago

3700