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BGP neighbor issue.

We’re currently testing BGP neighbor status changed alert, so everything is configured and after I trigger the alarm by deleting BGP neighbor from FMG by navigating to the HUB then (network>>BGP>>neighbors' range) then deleting one of the

644

1 hour ago

F

Forti_USBNew Member

FortiGate 60F USB connection to LapTop does not work

HiWhen the USB Type A cable is connected to the Fortigate 60F USB Mng input and the other side of the USB cable Type C is connected to the LapTop then no connection takes place. Note the cable is a USB Data cable Type A to Type C. Is a UDB Driver req

271

LoganWolfPackNew Member

OS 7.4.12 update broke my IPSec VPN..not happy

I had automatic updates turned on on my fortigate 60F. After Installation of OS 7.4.12 none of my VPN-Clients were able to login anymore. No idea why. Reverting to 7.4.11 resolved the problem. Does anyone have an idea what exactly caused the problem?

534

yeowkm99New Member

Team viewer quick support file

Recently we have feedback from users that they cannot get the team viewer quick support exe file TeamViewerhow do i whitelist this URL so that my users can get the file for remote support ?

324

wling_FTNTStaff

Technical Tip: Recommended release for FortiOS

Description This article exists to help users determine the most appropriate software release for FortiOS. The recommendations stated below are the latest as of February 2026 and are reviewed and updated every quarter.   The information in t

GsingExplorer

How do I schedule a reboot in FortiGate firewall at a certain time from remote ?

246914

3 hours ago

HS08Visitor III

Eap sub-module failed

Anyone know wbaout below error and how to fix this when try configure the eap-tls?failed continuing EAP TLS (13) session. EAP sub-module failed

302

4 hours ago

southearnNew Member

FortiClient 7.4.6 crashing

Hello all,I tried to update my devices managed by EMS to FortiClient 7.4.6, but all users on this version are not connected to EMS anymore. When I connect to the devices, it seems the FortiClient is not running.When I start it manually directly from

383

5 hours ago

mbasExplorer II

It is not possible to delete rogue devices from the FortiNAC database if there are too many

Hi all, I am installing FortiNAC in a large environment and I added the Aruba WLC to FortiNAC without any issues. 3 days later, FortiNAC performed L2 pooling and discovered over 400,000 rogue hosts. After that, I disabled L2 pooling for the WLC, whic

smamaniNew Member

tengo my fortianalyzer vm en donde almaceno los logs de varios fortigate en diferentes adoms. hasta la semana pasada tenía la información disponible en todos los firewalls, pero ahora se dejo de registrar los logs. los dispositivos cuentan con conexi

101

9 hours ago

Ahmed_AbbasNew Member

FortiGate 60F USB connection to LapTop does not work

BGP neighbor issue.

We’re currently testing BGP neighbor status changed alert, so everything is configured and after I trigger the alarm by deleting BGP neighbor from FMG by navigating to the HUB then (network>>BGP>>neighbors' range) then deleting one of the

Forti_USBNew Member

HiWhen the USB Type A cable is connected to the Fortigate 60F USB Mng input and the other side of the USB cable Type C is connected to the LapTop then no connection takes place. Note the cable is a USB Data cable Type A to Type C. Is a UDB Driver req

271

LoganWolfPackNew Member

OS 7.4.12 update broke my IPSec VPN..not happy

I had automatic updates turned on on my fortigate 60F. After Installation of OS 7.4.12 none of my VPN-Clients were able to login anymore. No idea why. Reverting to 7.4.11 resolved the problem. Does anyone have an idea what exactly caused the problem?

534

yeowkm99New Member

Team viewer quick support file

Recently we have feedback from users that they cannot get the team viewer quick support exe file TeamViewerhow do i whitelist this URL so that my users can get the file for remote support ?

324

southearnNew Member

FortiClient 7.4.6 crashing

Hello all,I tried to update my devices managed by EMS to FortiClient 7.4.6, but all users on this version are not connected to EMS anymore. When I connect to the devices, it seems the FortiClient is not running.When I start it manually directly from

383

5 hours ago

mbasExplorer II

It is not possible to delete rogue devices from the FortiNAC database if there are too many

Hi all, I am installing FortiNAC in a large environment and I added the Aruba WLC to FortiNAC without any issues. 3 days later, FortiNAC performed L2 pooling and discovered over 400,000 rogue hosts. After that, I disabled L2 pooling for the WLC, whic

smamaniNew Member

tengo my fortianalyzer vm en donde almaceno los logs de varios fortigate en diferentes adoms. hasta la semana pasada tenía la información disponible en todos los firewalls, pero ahora se dejo de registrar los logs. los dispositivos cuentan con conexi

101

9 hours ago

FortiGatorVisitor III

AD Groups in and EMS policies

Hello all, I am looking for some assistance regarding using AD groups in EMS policies. My scenario is as follows: I have created a security group for people allowed to use dropbox and configured the web filter and application filter appropriately. I

90

9 hours ago

canoasVisitor III

MAC flapping Arista and Fortigate Mgmt interface

I have configured the following in a new Active-Passive setupUnit A (setup as Active 120 HA) - mgmt IP address 10.1.1.5/24 (set management ip and dedicated-management)Unit B (setup as Passive 115 HA) - Mgmt IP address 10.1.1.6/24(set management ip an

TTUOpsNew Member

MS-ISAC Threat STIX/TAXII Threat Feeds

I was curious if anyone was already ingesting the Malicious IP and/or Domain Lists from their MS-ISAC membership? Someone asked in another community thread if those were included in the Fortigate threat feeds somewhere, but didn't get a response. I

311

10 hours ago

wling_FTNTStaff

Technical Tip: Recommended release for FortiOS

Description This article exists to help users determine the most appropriate software release for FortiOS. The recommendations stated below are the latest as of February 2026 and are reviewed and updated every quarter.   The information in t

Ahmed_GalalStaff

Troubleshooting Tip: Failover is not triggered when the primary unit's aggregate interface is down

DescriptionThis article describes how to troubleshoot an untriggered failover when the interface drops while configured as a High Availability (HA) monitor.ScopeFortiADC.SolutionThe issue can be resolved by enabling lacp-down-inactive-partner under t

70

11 hours ago

farhanahmedStaff

FortiManager

Technical Tip: Clearing stale FortiGuard package status after device stops using FortiManager as FDS

DescriptionThis article explains how to clear a managed device's stale FortiGuard Package status in FortiManager when the device no longer uses FortiManager as its FortiGuard Server.ScopeFortiManager.SolutionWhen FortiManager is configured as a Forti

20

11 hours ago

coliveroStaff

FortiMail

Recipient verification through SMTP fails

ArticleIf you have enabled the "Verify Recipient Address" option with an SMTP server, but recipient verification fails, possible causes include: The SMTP server is not available.The network connection is not reliable between the FortiMail unit an

yzayaniStaff

Troubleshooting Tip: IKEv2 Gateway Validation Failure with Multiple OU Fields

DescriptionThis article describes an issue where IKEv2 VPN negotiation fails with the error 'gw validation failed' when using certificate‑based authentication together with EAP.ScopeFortiGate.SolutionRemote users may be unable to establish the VPN tu

740

18 hours ago

IOFortinetStaff

Troubleshooting Tip: GUI Cluster status page fails to load Sessions, Memory and CPU for FPM/FPC

DescriptionThis article describes why FortiGate's GUI dashboard 'Cluster Status' may show 'Failed to load' for Sessions, Memory and CPU status:ScopeModular FortiGate 6K/7K. SolutionThe architecture of a modular FortiGate 6K/7K differs from low-/mid-r

370

18 hours ago

gsharmaStaff

FortiWeb

Technical Tip: Troubleshooting steps for SNMP queries timing out

DescriptionThis article describes the troubleshooting steps needed to check if SNMP queries from the SNMP server to FortiWeb are timing out.ScopeFortiWeb.SolutionTroubleshooting steps needed to take if the SNMP walk fails from the OpManager/SNMP mana

140

20 hours ago

kwcheng__FTNTStaff

FortiAuthenticator

Technical Tip: How to check whether any FortiToken is assigned to a user through radius authentication log

DescriptionThis article describes how to identify whether any FortiToken is assigned to a user through radius authentication log.Scope FortiAuthenticator.SolutionWhen troubleshooting issues related to FortiToken, it is common to check the RADIUS auth

80

21 hours ago

duenlimStaff