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O

OCMarkNew Member

Published in Support Forum

Standalone Fortiswitch external to Fortigate

We have a few switches (124G) which are standalone, but daisy changed together in a loop, one switch per building. This all works. We have 3 ISPs, one in each building. We have two Fortigates, so two of the switches have links to a Fortigate port, on

352

22 minutes ago

I

ITC_NNew Member

Published in Support Forum

Websites not loading with Deep Inspection - 400 Bad Request

Since yesterday morning a lot of websites give a 400 Bad Request ( see screenshot) when DeepInspection is enabled.Disabling DeepInspection fixed the problem.I also saw other issues relating DeepInspection(https://community.fortinet.com/support-forum-

15213

I

26 minutes ago

ens160Visitor III

Published in Support Forum

Resolved: EAPPasswordError with IKEv2, EAP-TTLS and FortiAuthenticator 2FA

I recently encountered and resolved the following issue, and I am sharing the troubleshooting process because the FortiClient error did not immediately indicate the actual cause.EnvironmentFortiClient EMS: 7.4.8 FortiClient for Windows: 7.4.8 FortiAu

704

O

2 hours ago

shabir23New Member

Published in Support Forum

Forticloud - Upgrade to 7.6.8 only offering 8.x

Hi.We are trying to get all our firewalls upgrading to the latest urgent patches.Forticloud shows our firewalls running 7.6.7 there is a recommended upgrade to 7.6.8, however, when we do the upgrade button, there is only 8.x listed!!!7.2 and 7.4 bran

431

3 hours ago

AlfonziinoNew Member

Published in Support Forum

FortiAuthenticator-VMS-DR (explanation)

Hi,can someone explain to me what the FortiAuthenticator-VMS-DR license (HA/DR/Load Balancing node license for FortiAuthenticator VM Subscription, with FortiCare Elite Support) is used for?It is not listed in the Ordering guide. If I understand it co

351

3 hours ago

cysawStaff & Editor

published in FortiMail

Troubleshooting whether the third-party phishing simulation campaign is suspected of being clicked by FortiMail

DescriptionTroubleshooting whether the third-party phishing simulation campaign is suspected of being clicked by FortiMail.ScopeFortiMail.SolutionAdd the "third party phishing simulation" sending IPs to the FortiMail Safelist.Create a dedicated Recip

40

3 hours ago

FortiRotoStaff

published in FortiGate

IPS Engine Crash after upgrading to FortiOS 7.4.12

DescriptionThe ipsengine daemon crashes frequently on FortiGate devices running FortiOS 7.4.x / 7.6.x when FortiSandBox scanning is enabled in AntiVirus profiles.ScopeFortiGate 7.4.x, 7.6.xipsengine 07.004.604 FortiSandBox FortiSandBox-Cloud.Solution

90

3 hours ago

hhasnyStaff

published in FortiSASE

Technical Tip: Missing button to resize and remove widget on the status dashboard

DescriptionThis article describes how to recover the Resize and Remove button options of a widget from the FortiSASE status dashboard.ScopeFortiSASE.SolutionThe FortiSASE dashboard has widgets that allow admins to add or remove widgets.There are inst

60

3 hours ago

Khidzir_MNStaff

published in FortiCASB

Information on which value to input for the FortiCASB-SSPM FortiAnalyzer Connector field

DescriptionInformation on which corresponding value from the downloaded credentials from the FortiAnalyzer Cloud to be used in the FortiCASB-SSPM FortiAnalyzer Connector field.ScopeFortiCASB-SSPMSolutionAfter downloaded the credentials from the Forti

30

3 hours ago

madhanStaff

published in FortiManager

Invalid image when upgrading FortiManager

DescriptionThis article describes how to troubleshoot when an upgrade to FortiManager fails with an 'Invalid Image' error.ScopeFortiManager.SolutionFortiManager firmware upgrade may fail with the error message 'Invalid Image'. The following is the ch

80

3 hours ago

O

OCMarkNew Member

Published in Support Forum

Standalone Fortiswitch external to Fortigate

We have a few switches (124G) which are standalone, but daisy changed together in a loop, one switch per building. This all works. We have 3 ISPs, one in each building. We have two Fortigates, so two of the switches have links to a Fortigate port, on

352

22 minutes ago

I

ITC_NNew Member

Published in Support Forum

Websites not loading with Deep Inspection - 400 Bad Request

Since yesterday morning a lot of websites give a 400 Bad Request ( see screenshot) when DeepInspection is enabled.Disabling DeepInspection fixed the problem.I also saw other issues relating DeepInspection(https://community.fortinet.com/support-forum-

15213

I

26 minutes ago

ens160Visitor III

Published in Support Forum

Resolved: EAPPasswordError with IKEv2, EAP-TTLS and FortiAuthenticator 2FA

I recently encountered and resolved the following issue, and I am sharing the troubleshooting process because the FortiClient error did not immediately indicate the actual cause.EnvironmentFortiClient EMS: 7.4.8 FortiClient for Windows: 7.4.8 FortiAu

704

O

2 hours ago

shabir23New Member

Published in Support Forum

Forticloud - Upgrade to 7.6.8 only offering 8.x

Hi.We are trying to get all our firewalls upgrading to the latest urgent patches.Forticloud shows our firewalls running 7.6.7 there is a recommended upgrade to 7.6.8, however, when we do the upgrade button, there is only 8.x listed!!!7.2 and 7.4 bran

431

3 hours ago

AlfonziinoNew Member

Published in Support Forum

FortiAuthenticator-VMS-DR (explanation)

Hi,can someone explain to me what the FortiAuthenticator-VMS-DR license (HA/DR/Load Balancing node license for FortiAuthenticator VM Subscription, with FortiCare Elite Support) is used for?It is not listed in the Ordering guide. If I understand it co

351

3 hours ago

J

Jimit_PNew Member

Published in Support Forum

Open-source Claude skill that generates importable FortiSOAR playbooks

Hi all,I've been building FortiSOAR playbooks for SOC work and turned the lessons I learned into a free, open-source skill for Claude AI.You describe the playbook in plain English, and Claude writes a complete FortiSOAR playbook JSON export that you

313

J

4 hours ago

D

DipanshuExplorer

Published in Support Forum

FortiAP 231K Repeated cwWtpd / lldpd Restarts and CAPWAP Failure

Hello Fortinet Community,We are facing a persistent issue with a FortiAP 231K that fails to come online on our FortiGate 60E. Interestingly, the same behavior has also been observed on the replacement FortiAP received through RMA.We would appreciate

1055

D

5 hours ago

IanAceNew Member

Published in Support Forum

Dial-up IPsec VPN PKI User group not working after upgrade to 7.4.13

We have been using IPsec VPN with a peer group and peers.The peers have the CA cert of the EMS server and the subject as part of the peer identifier. This has always worked fine until the upgrade to 7.4.13 where we get an “invalid certificate” error

290

7 hours ago

nocExplorer

Published in Support Forum

Updated certificate not being applied to virtual servers on FortiGate (7.2.14)

Hello, We are having this issue on FGT-80F and FGT-80E, both version 7.2.14. When renewing certificates, we edit the existing certificate object and replace the certificate chain with the new one, so we can keep the same certificate name. The updated

391

12 hours ago

strongX509Explorer

Published in Support Forum

Why does FortiGate send self-signed Root CA Certificate in IKEv2 CERT payload?

Irrespective whether the FortiGate server certificate is directly issued by a Root CA or by an Intermediate CA, the Root CA is always sent to the IPsec VPN client in the CERT payload of the IKE_AUTH response. This doesn't make any sense since no peer

25624

12 hours ago

cysawStaff & Editor

published in FortiMail

Troubleshooting whether the third-party phishing simulation campaign is suspected of being clicked by FortiMail

DescriptionTroubleshooting whether the third-party phishing simulation campaign is suspected of being clicked by FortiMail.ScopeFortiMail.SolutionAdd the "third party phishing simulation" sending IPs to the FortiMail Safelist.Create a dedicated Recip

40

3 hours ago

FortiRotoStaff

published in FortiGate

IPS Engine Crash after upgrading to FortiOS 7.4.12

DescriptionThe ipsengine daemon crashes frequently on FortiGate devices running FortiOS 7.4.x / 7.6.x when FortiSandBox scanning is enabled in AntiVirus profiles.ScopeFortiGate 7.4.x, 7.6.xipsengine 07.004.604 FortiSandBox FortiSandBox-Cloud.Solution

90

3 hours ago

hhasnyStaff

published in FortiSASE

Technical Tip: Missing button to resize and remove widget on the status dashboard

DescriptionThis article describes how to recover the Resize and Remove button options of a widget from the FortiSASE status dashboard.ScopeFortiSASE.SolutionThe FortiSASE dashboard has widgets that allow admins to add or remove widgets.There are inst

60

3 hours ago

Khidzir_MNStaff

published in FortiCASB

Information on which value to input for the FortiCASB-SSPM FortiAnalyzer Connector field

DescriptionInformation on which corresponding value from the downloaded credentials from the FortiAnalyzer Cloud to be used in the FortiCASB-SSPM FortiAnalyzer Connector field.ScopeFortiCASB-SSPMSolutionAfter downloaded the credentials from the Forti

30

3 hours ago

madhanStaff

published in FortiManager

Invalid image when upgrading FortiManager

DescriptionThis article describes how to troubleshoot when an upgrade to FortiManager fails with an 'Invalid Image' error.ScopeFortiManager.SolutionFortiManager firmware upgrade may fail with the error message 'Invalid Image'. The following is the ch

80

3 hours ago

kchengStaff & Editor

published in FortiGate

FortiGate enters conserve mode after upgrading to FortiOS 7.6.8 (IPSEngine 7.01200)

DescriptionThis article describes an issue with the default IPSEngine 7.01200 that is being distributed with the installation of FortiOS 7.6.8. The IPSEngine will be installed for FortiOS through the upgrade process or a fresh installation. ScopeFort

490

3 hours ago

kmakStaff

published in FortiADC

Technical Tip: Understand the FortiADC Server Load Balance Real Server Pool member backup state behavior when failover and failback triggered

DescriptionThis article describes the FortiADC Server Load Balance Real Server Pool member backup state behavior when failover and failback are triggered.ScopeFortiADC.SolutionPrerequisite: FortiADC Server Load Balance Virtual Server with a Layer-4 a

20

4 hours ago

srahmatStaff

published in FortiMail

How to exclude specific sender for specific DLP rule

DescriptionThis article describes how to exclude a specific sender from specific Data Loss Prevention (DLP) Rule scanning.ScopeFortiMail.SolutionIn IP Policy and Recipient Policy, it is possible to apply a DLP Profile for FortiMail scanning to stop s

50

4 hours ago

froslanStaff

published in FortiSIEM

FortiSIEM upgrade fails with Patroni cluster error because a non-HA environment is incorrectly identified as an HA deployment

DescriptionFortiSIEM upgrade may fail because the upgrade script incorrectly identifies a non-HA environment as an HA deployment. The script attempts to validate Patroni replica health, but no active replicas exist in the standalone environment.Scope

00

4 hours ago

froslanStaff

published in FortiSIEM

Notification status shows SendFail for incidents

DescriptionIncident notifications may fail to send and display a SendFail status due to an incorrectly formatted email address configured in the CC field. This article explains how to identify and resolve the issue by correcting the CC email address.

30

4 hours ago

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