Support Forum

Hello everyone, Fortinet used to provide demos of Fortinet solutions in read-only mode. You would simply submit your information and receive the access credentials by email. However, for the past couple of months, I’ve no longer been able to do so.I always receive the automated email saying :“We've received your request for a product demo! A Fortinet sales rep will contact you soon to confirm your demo and find a time that fits your schedule.”But after that, I never get any follow-up or credentials.Could someone from the staff please confirm whether the read-only demos have been discontinued?Thanks in advance.BR,

Does FortiNAC 7.4.3 support Fortigate 8.0.0

good morning everyone, i have a fortinet 60F. unfortunately, a junior member did the upgrade from 6.4 to 7.15. when i try to log in console to fix it, i get this:▒▒▒▒▒▒▒▒ђ▒▒▒▒ѥ▒▒▒ɩ▒͕▒ѥ▒▒▒ɩ▒▒▒ѥ▒ѕ▒▒▒▒Ҫ▒▒▒▒▒▒▒▒▒▒▒ɂ▒▒▒▒▒▒▒▒▒ɥ▒▒յ▒▒▒ԕ▒▒ʥ▒▒▒▒▒▒х▒(▒ѥ▒▒▒饹▒▒▒ѕ٥▒▒▒▒a▒ѥ▒▒▒饹▒s▒L▒᱕▒͕▒▒▒▒▒ɢ▒▒▒▒ɂɕ▒͹▒墽▒▒▒▒▒˙▒▒▒Ʌѥ▒▒▒▒▒▒▒▒▒▒▒▒ѥ▒▒▒ɩ▒ʥѥ▒▒▒饹▒▒ɕ݅▒▒▒ɩ▒failed verification on /data/datafs.tar.gzfos_ima: System Integrity check failed....CPU5: stoppingCPU6: stoppingCPU1: stoppingCPU3: stoppingCPU7: stoppingCPU0: stoppingCPU2: stopping sadly, it keeps repeating this message and it doesnt let me type commands. any advice? i tried changing the speed and flow control of my console cable with no better result than this one. my current best settings are:speed 9600 - 8n1, no flow controls

Hi guys,Recently, i came across a technique called underminr which is a technique involved after domain fronting have been largely mitigated by several CDN provider. Reference - ADAMnetworks’ Research Uncovers Vulnerability in Internet Infrastructure, Affecting 88 Million Domains | MorningstarTLDR of the technique is as follows; exploiting the gap between the layers of a connection where different names live:DNS lookup / TLS SNI — uses an allowlisted front domain (e.g. a legitimate domain on a big CDN). This is typically what DNS filtering, proxy allowlists, and SNI-based inspection see and approve. HTTP Host header (inside the encrypted tunnel) — once TLS is established, the request is actually routed to a different backend on the same shared infrastructure — the attacker's real C2 endpointAnd the detection seems to require checking the DNS query and ensuring the thereafter TLS host header in the same session is the same as the DNS query which i believe FPX by right should have the ab

Hi,is any way to configure failed user login notification for dialup ipsec connection?For the ssl vpn failed login there is dedicated trigger name “SSL VPN login fail, ID 39426” and this is working fine, but I don’t have any similar for dialup Ipsec.This notification should only notify about wrong user password entered no matter is it authenticated using remote radius or this is local account on fortigate.I'm not interested in a log that reports the status of the phase1 as “failure,” because I have many other site-to-site IPsec tunnels, and that would cause confusion.Thanks. 

Hi,  Does anyone experience based on this article?https://community.fortinet.com/t5/FortiGate/Technical-Tip-Understanding-the-log-message-User-shutdown-the/ta-p/301290 Scope is for 7.2.5 and above. The current version is 7.0.12 May I know if this is false positive?  Thanks!

Hello,I am trying to assign a FortiToken Mobile to a local user via REST API on FortiOS v7.4.11 and getting error -651 "FortiToken is invalid".Environment:- FortiOS version: 7.4.11- Multiple VDOMs configured- Users are in VDOM "PO"- API admin profile scope: Global- API admin has User & Device: Read/WriteImportant note:We do not have direct access to the FortiGate GUI – only the customer does. Therefore we can only work via REST API and cannot verify the exact request that GUI sends when assigning a token.What works:- GET monitor/user/fortitoken?status=available → returns available tokens- GET cmdb/user/fortitoken/{serial} → works WITHOUT vdom parameter (root context)- GET cmdb/user/fortitoken?vdom=PO → returns empty / token not found- PUT cmdb/user/local/{login}?vdom=PO with two-factor: email → works fineWhat fails:- PUT cmdb/user/local/{login}?vdom=PO with fortitoken serial → error -651- PUT cmdb/user/local/{login} without vdom → HTTP 404 user not foundThe token exists in CMDB, st

Hi all, I am installing FortiNAC in a large environment and I added the Aruba WLC to FortiNAC without any issues. 3 days later, FortiNAC performed L2 pooling and discovered over 400,000 rogue hosts. After that, I disabled L2 pooling for the WLC, which stopped it from discovering.I use FortiNAC version 7.6.6 and have increased the VM to 16 CPUs and 32 GB of RAM.After that, I set the aging period to 1 day for the rogue hosts, but it did not work. I found this command, but it returned an error;> execute enter-shell# client -rog -op delete errorDuring this time, the FortiNAC RAM usage was at 92%, and the server was extremely slow.I could not find a way to get rid of these rogue hosts. While I was working, it did not affect the appliance, but when I configured PA for endpoint compliance checks, it did. While testing, I saw that many hosts were at risk, so I tried to mark them all as safe, but FortiNAC got stuck, so we had to restart the appliance.After that, I listed all the risky hosts

Hii have fortigate 60f and fortiap 231k ios on fortigate 7.6.6i faced problem  on ssid tunnel just lost connection and browsing   But have ip on ios such as 7.4.11 no problem just 7.6.6thanks

When using ipsec-vpn user IKEv1 dial-up VPN. Did all things still same issue also change wan interface still same issue. attached picture of the error. urgent support needed. forticlient version 7.4.3.4726    

Hello,I would like to know if FortiClient EMS allows SQL queries using Windows authentication.I have created the policy to grant the endpoints the necessary access, but when a user logs in through the EMS administration interface, they receive the following error: If you've experienced something similar or encountered this same error, I would appreciate your help.Thank you very much.

Hi,we have such problem that fortigate fortios 7.4.11 is blocking copilot.microsoft.com the error we get in the browser is:net::ERR_CERT_AUTHORITY_INVALIDSubject: Fortiguard SDNS Blocked PageIssuer: Fortiguard SDNS Blocked PageWhat we did:1.in DNS profile --> static filter we created:- wildcard name *.microsoft.com and allowed it-allowed regex .*bing\.com-allowed regex .*trafficmanager\.net2.In the deep ssl inspection profile, we created the exempts:-wildcard *.microsoft.com-wildcard *.bing.com-*.trafficmanager.netBut all the time, this site is blocked by SDNS, any help?

Hi,Recently we upgraded our FGT 200F from 7.4.7->7.6.4->7.6.6. In the new version we noticed that we lost Packets(sent/Received) and Errors(sent/received) FILTER options in FortiGate firmware version 7.6.6? we had this filter option in previous version 7.4.7.Can someone help/clarify why this happened, which we don't have any more this option and how we can add this feature back? I checked the known issue for 7.6.6 and changes in default behavior. Please find the attached photo which indicate that Packets(sent/Received) and Errors(sent/received) FILTER option disappeared.​​​​​Thanks in advance! 

I have a question, for NSE4 please.wants to configure dead peer detection (DPD) on IPsec VPN for detecting dead tunnels. Therequirement is that FortiGate sends DPD probes only when there is no inbound traffic.Which DPD mode on FortiGate meets this requirement?A. EnabledB. On IdleC. DisabledD. On Demand    

Dear Technical Team,I am writing to report an issue regarding TightVNC connections established through FortiPAM when using a guest user account.Issue DescriptionWhen attempting to initiate a TightVNC session via FortiPAM using a configured guest user, the connection fails to establish. "connection has been gracefully closed".Normally we succeeded in web VNC. But we face issue while using TightVNC with guest user.Environment DetailsFortiPAM Version: 1.8Could you please assist in verifying if there are known bugs regarding guest user token lifetimes, or specific configuration policies required to allow guest access for VNC proxies in this firmware version?Looking forward to your guidance.Best regards,Dev Singh KhadayatSystem EngineerGrantha Networks Pvt Limited 

Have a project to convert Meraki APs and Switches to FortiAP FAP-431F and 432F and FortiSwitch 100 managed by FortiEdge Cloud. Discovered Meraki have some filtering features like Wireless L7 rules and Content Filtering. Are these supported on the FortiLAN Cloud side? If so where will these filtering be happening? Does it require tunneling the traffic to the cloud? Thanks for the answer in advance! 

I got a FS108D from work nothing crazy about it. I created a VLAN on it but after I did that it doesn’t show anything else on the page I inspected the browser and it says 500 Server error. It has 8 ports and I want to create some VLAN for my devices.Whats is the issue here? 

Hi all,I have struggled with the above but now have this working on a 61F.However there are a few bits I am still struggling with that I am trying to work out if they are a limitation of Windows or how I am configuring…I need an IPSEC VPN with split tunnelling without requiring:Free Fortinet VPN client due to lack of admin rights External RADIUS/AuthenticationI have got this working using Machine certs as I believe the Windows client requires the use of EAP-TLS for a user account based tunnel which the FortiGate cannot directly achieve by itself?Once I got this working, I then wanted to enable split tunnelling, Windows appears to need DHCP option 249 to send over these routes, but also needs mode-config to assign the IP.I have tried to create a DHCP server on the VPN interface, dummy DHCP servers on loopbacks etc, but cannot seem to get this part working… is it even possible? If I change the IP address mechanism by specifying DHCP the client connects but never gets an IP, unless I enab

Hi all,Looking for input from anyone running FortiADC-220F in production. We are on a new active-passive HA deployment and we are seeing what looks like hardware-related problems on two different units, which is starting to worry us.Environment:- FortiADC-220F, HA active-passive- FortiADC OS 7.6.5- Brand-new deploymentWhat is happening on the original unit:- One node intermittently goes completely unresponsive — no GUI, no SSH, and the console is also dead (no output, no reaction to keystrokes)- Only a physical power-off / power-on recovers it- After the power-cycle it runs fine for around a day or more, then it freezes again the same way- This started showing up after we upgraded to 7.6.5, but we have not been able to confirm whether the upgrade is actually the triggerWhat happened with the RMA:- We opened a TAC case — no proper RCA so far- The RMA replacement unit Fortinet sent arrived faulty as wellQuestions for the community:1. Has anyone seen a similar complete freeze (including c

Hello,I’ve trying for a long time this kind of upgrade.GUI doesn’t upgrade, and i tried using CLI i got this error.After updating the linux package i got this another one.I’ve seen this Bulletin → CSB-260410-1In my case, i installed this EMS as VM not using Linux, so i can’t make any changes in the Linux shell as it says.Could anyone help me?thank you

Hello, I’m a student studying FortiGate. I have an FG-80F, and I’m planning to upgrade from version 7.4.12 to 8.0.0. Are there any specific issues I should be aware of? Apart from SSL VPN, are there any other potential problems? 

Hello fellow networking folks,I'm curious if anyone has had to pivot from FortiClient with the new Remote Access VPN setup on 7.6.x since they are basically forcing everyone to purchase EMS. Unfortunately we have to ask for $$ from the higher ups so I wonder if anyone has used / knows of a good alternative. I know that there is a free version but it seems that it is in the process of being grandfather'd out 

We are planning to migrate from SSL VPN to IPsec VPN using certificate-based (signature-only) authentication.Since the VPN will be used by both employees and contractors, we need to implement group-based policy controls similar to what we currently have with SSL VPN.I have configured the user peer with ldap-mode principal-name, which maps the certificate UPN to the LDAP user. This part is working as expected (if user is disabled, it won’t allow log in).However, I have not been able to get LDAP group-based matching working in firewall policies.I have 7.2.12 version at the moment, maybe newer version has this fixed?

Hey everyone,​I'm currently working on my PFE (Graduation Project) focused on deploying a Zero Trust Architecture using the Fortinet Security Fabric. I’m finalizing the deployment strategy for the FortiClient custom installer distribution, and I'd love to get some architectural feedback from the community.​The Goal: Securely distribute the custom installer generated in EMS to remote endpoints during an initial onboarding period, and then tightly lock down registration afterward.​The Environment: My core EMS server lives inside the secure Server LAN.​For both options below, the download page is protected by a FortiWeb WAF that requires Active Directory (AD) pre-authentication before a user can access the installer. However, given the recent high-severity vulnerabilities (like the 8013 auth bypass CVEs), I am highly paranoid about zero-days and expanding the internal attack surface unnecessarily.​Here are the two design paths I am debating:​Option 1 (Dedicated DMZ Server + WAF + AD Auth)

Hi guys,anyone had any experience with cisco webex calling and fortigate. basically SIP traffic are encrypted and sent over tcp 8934 via fortigate to internet (webex).  we have been experiencing, one way audio, transfer fails, unable to hold and resume , drop calls (all intermittent).  These usually points to SIP ALG issue but it is disabled.am I missing anything on firewall?  any other way to double confirm if those packets are dropped due to alg? i would really appreciate some insights pls.