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9 days ago

Fortinet Community
Knowledge Base
Security Operations

Security Operations

Security Operations

FortiBridge

Technical Note: Explanation of FortiBridge operation modes - Inline, Bypass, Tap and Failcutoff

FortiCache

Technical Note: How to increase cache rate on a FortiCache cluster

Technical Note: How to enable Video RTMP/RTMPT stream splitting

Technical Note: Purging of specific cached content

Technical Tip: Low Encryption (LENC) device FAQ

Technical Note: How to implement WCCP between FortiGate and FortiCache

FortiCarrier

Technical Tip: Understanding response-without-request logs in FortiCarrier GTP Logs

Troubleshooting Tip: Interface link in down state between FortiChassis and 3rd party vendor device over 100GB transceiver

Technical Tip: GTPv2 inter-PLMN handover via S10 and Message Filtering

Technical Tip: Explanation of log deny_cause=packet-sanity

Troubleshooting Tip: GTP Error: invalid-msg-length

FortiCASB

Technical Tip: FortiCASB Data Scan Status shows API Threshold Error

Technical Tip: How to collect information requested by TAC Support

Troubleshooting Tip: 'Invalid Application ID, Directory ID, or Client Secret' error when adding an Office365 account in FortiCASB

Troubleshooting Tip: Cloud App shows status 'Disconnected'

Technical Tip: How to monitor FortiCASB service's status

FortiConverter

Technical Tip: FortiConverter Route File Format for Importing Static Routes

Technical Tip: Export conversion log

Technical Tip: FortiConverter Obfuscator Tool to Substitute Confidential Information on FortiGate Configuration

Technical Tip: Allow Internet services for license validation

Technical Tip: How to update the hardware id. associated with a FortiConverter serial number

mickstrick_FTNT

FortiCNP

Technical Tip: Improving FortiCNP RRI Accuracy by enabling AWS Best Practices

Technical Tip: Using FortiCWP to detect and protect against Apache Log4j2 vulnerability

Technical Tip: How does Policy discovery scanning work and what is the frequency

FortiDDoS

Troubleshooting Tip: FortiDDoS-F full disk space

Technical Tip: Steps to convert backup file from FortiDDoS 400B to 200F

Technical Tip: FortiDDoS behavior after license expiration

Technical Tip: FortiDDoS administrator login lockout behavior

Troubleshooting Tip: FortiDDOS is generating event logs with incorrect time

FortiDB

Technical Tip: Multiple DB support in FortiDB sniffing mode

Technical Tip: How to abort a running VA Scan on FortiDB

Technical Tip: How to reset the administrator password on FortiDB

FortiEDR

Technical Tip: Troubleshooting FortiEDR-Core and FortiEDR-Aggregator Disconnection

Technical Tip: Tracking file scans events in FortiEDR

Technical Tip: Identifying device names with CVE Scores in FortiEDR vulnerability report

Troubleshooting Tip: FortiEDR collector degradation

Technical Tip: How to create application exclusions for Linux operating systems in FortiEDR

FortiSandbox

Troubleshooting Tip: Resolving the FortiSandbox error 'Firmware upgrade Failed: Failed to fetch checksum for image.'

Troubleshooting Tip: Resolving the CSRF verification failed error on FortiSandbox

Troubleshooting Tip: Resolving FortiClient not submitting files to FortiSandbox after FortiSandbox upgrade in v5.0.6

Technical Tip: How to troubleshoot FortiSandbox LDAP authentication error Login test failed: 80090308: LdapErr: DSID-0C090549, comment: AcceptSecurityContext error, data 52e, v65f4

Technical Tip: How to perform test using the free SNMP server (ManageEngine) on FortiSandbox

FortiSIEM

Troubleshooting Tip: FortiSIEM fails to boot with 'VFS: Can't find ext4 filesystem' after reboot

Troubleshooting Tip: Cisco Meraki Cloud Controller SNMP V3 traps are not parsed in FortiSIEM Analytics or CMDB

Troubleshooting Tip: Clear critical agent events

Troubleshooting Tip: Removing stuck ClickHouse Keeper queue entries for NO_REPLICA_HAS_PART errors

Technical Tip: OMI Kerberos authentication configuration

FortiSOAR

Technical Tip: How to configure proxy for FortiSOAR agent node

Troubleshooting Tip: How to fix code snippet action failure

Technical Tip: Agent Upgrade Option Not Visible for Custom Roles in FortiSOAR

Technical Tip: How to Add SSL Certificates for Connector Integrations in FortiSOAR

Technical Tip: How to Increase the Tenant Limit in the FortiSIEM Ingestion Playbook

FortiPAM

Technical Tip: How to collect debug logs with Privileged Access Agent extension (FortiPAM in Extension mode)

Technical Tip: WebRDP FQDN resolution failure after FortiPAM v1.9.0 upgrade

Troubleshooting Tip: Error when creating a Target with domain name starting with a number

Troubleshooting Tip: FortiPAM WebBrowsing Launcher Issue with FortiPAM Browser extension v8.0.0.0100 in Google chrome Browser

Technical Tip: Web browser launcher uses the existing SAML SSO session when FortiPAM and the target application share the same Identity Provider

emmanuelgonzalez914

FortiCare Services

Technical Tip: FortiCompanion to RMA Services

Technical Tip: FortiCompanion to Technical Support

FortiData

Technical Tip: How to preconfigure the FortiData Security Fabric connector or Authorize on the FortiOS CLI

Technical Tip: Create a S3 Bucket to upload FortiData Image to AWS (including permissions)

Technical Tip: Create a Google Drive connector to work with FortiData

Technical Tip: Create a SharePoint online connector to work with FortiData

Technical Tip: Create an S3 credential to work with FortiData

FortiAuthenticator

Troubleshooting Tip: FortiAuthenticator v6.6.9 - users unable to authenticate against LDAP Trusted Domains

Troubleshooting Tip: FortiAuthenticator FSSO troubleshooting

Technical Tip: RADIUS Connectivity fails displaying error 'peer did not return a certificate' after the upgrade of FortiAuthenticator Cloud

Technical Tip: Intune SCEP Challenge Validation Fails with FortiAuthenticator

Troubleshooting Tip: Error AADSTS51004 with SAML authentication on FortiAuthenticator

FortiAnalyzer

Technical Tip: Identifying and resolving suspicious file extensions in FortiAnalyzer

Technical Tip: How to recover access to FortiManager or FortiAnalyzer when the admin password is lost on Azure

Troubleshooting Tip: FortiAnalyzer FortiView only shows service group information

Technical Tip: Checking SQL queries for sum expression based alert/event handlers

Technical Tip: Different methods for migrating logs between FortiAnalyzer units

FortiNDRCloud

FortiGuard Outbreak Alert: Ivanti Sentry OS Command Injection

FortiGuard Outbreak Alert: HTTP/2 Bomb Denial-of-Service Vulnerability

FortiGuard Outbreak Alert: Palo Alto Networks PAN-OS GlobalProtect Auth Bypass

FortiGuard Outbreak Alert: Citrix NetScaler Memory Overread Vulnerability

FortiGuard Outbreak Alert: Iran-linked Cyber Attacks

FortiNDR (on-premise)

Technical Tip: How to configure RADIUS over TLS for admin access in the FortiNDR with the FortiAuthenticator as Radius Server

Technical Tip: Configure override admin profile for Remote_Wildcard administrator

Technical Tip: How to configure radius Admin account in FortiNDR with the FortiAuthenticator as RADIUS server

Troubleshooting Tips: FortiNDR failed to login using RADIUS Authentication after 1 failed login attempt

Technical Tip: How to use FortiAuthenticator as RADIUS server for authentication in FortiNDR

FortiDeceptor

Technical Tip: How to test trigger alert rule for Binary Infection

Troubleshooting Tip: Decoy status showing 'Failed to find deception OS information'

Troubleshooting Tip: How to resolve the Edge firmware upgrade rollback loop

Troubleshooting Tip: How to solved issue 'URL for Detail' provided in the alert email cannot be accessed

Technical Tip: How to enable payload dumping over decoys

FortiRecon

Outbreak Alert: Joomla SP Page Builder RCE

Outbreak Alert: Palo Alto Networks PAN-OS GlobalProtect Authentication Bypass

Outbreak Alert: Citrix NetScaler memory overread vulnerability

Outbreak Alert: Iran-linked Cyber Attacks

Outbreak Alert: Interlock Ransomware Attack

FortiMail

Troubleshooting Tip: FortiMail hardware failure due to RAID controller issues

Troubleshooting Tip: Why FortiMail put the email into 'User Quarantine' instead of 'System Quarantine' even though URL Category to detect Spam URL was set to 'System Quarantine'

Technical Tip: Meaning of ‘.FMAV, .FMET, .FMEX' for Antivirus Definition package in service updates

Technical Tip: FortiMail TLS verifymsg log unable to get local issuer certificate

Troubleshooting Tip: How to collect monitoring log from FortiMail using the powershell script

FortiDLP

Technical Tip: Syncing Windows AD Users to FortiDLP Console via LDAPS

Troubleshooting Tip: macOS Tahoe v26.4 permissions change results in failing print jobs with Print Monitoring enabled

Technical Tip: Recent Chromium-based browsers require additional configuration for use with the FortiDLP Email add-in with Outlook 365

Technical Tip: FortiDLP passwordless uninstall on macOS

Troubleshooting Tip: 'FortiDLP Agent Helper is capturing your screen' alert on macOS

Secure Networking

Security Operations

FortiCare Services

FortiAuthenticator

FortiNDR (on-premise)

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