Security Operations

Security Operations

FortiBridge

Technical Note: Explanation of FortiBridge operation modes - Inline, Bypass, Tap and Failcutoff

FortiCache

Technical Note: How to increase cache rate on a FortiCache cluster

Technical Note: How to enable Video RTMP/RTMPT stream splitting

Technical Note: Purging of specific cached content

Technical Tip: Low Encryption (LENC) device FAQ

Technical Note: How to implement WCCP between FortiGate and FortiCache

FortiCarrier

Technical Tip: Understanding response-without-request logs in Forticarrier GTP Logs

Troubleshooting Tip: Interface link in down state between FortiChassis and 3rd party vendor device over 100GB transceiver

Technical Tip: GTPv2 inter-PLMN handover via S10 and Message Filtering

Technical Tip: Explanation of log deny_cause=packet-sanity

Troubleshooting Tip: GTP Error: invalid-msg-length

FortiCASB

Technical Tip: FortiCASB Data Scan Status shows API Threshold Error

Technical Tip: How to collect information requested by TAC Support

Troubleshooting Tip: 'Invalid Application ID, Directory ID, or Client Secret' error when adding an Office365 account in FortiCASB

Troubleshooting Tip: Cloud App shows status 'Disconnected'

Technical Tip: How to monitor FortiCASB service's status

FortiConverter

Technical Tip: FortiConverter Route File Format for Importing Static Routes

Technical Tip: Export conversion log

Technical Tip: FortiConverter Obfuscator Tool to Substitute Confidential Information on FortiGate Configuration

Technical Tip: Allow Internet services for license validation

Technical Tip: How to update the hardware id. associated with a FortiConverter serial number

mickstrick_FTNT

FortiCNP

Technical Tip: Improving FortiCNP RRI Accuracy by enabling AWS Best Practices

Technical Tip: Using FortiCWP to detect and protect against Apache Log4j2 vulnerability

Technical Tip: How does Policy discovery scanning work and what is the frequency

FortiDDoS

Technical Tip: FortiDDoS High Disk Usage on the /var/log Partition

Troubelshooting Tip: How to troubleshoot on FortiDDoS-F Global RRD Mismatch error

Technical Tip: How to rebuild a FortiDDoS configuration from a backup file

Technical Tip: Troubleshooting FortiDDOS B/E dropped packet issues with one-armed sniffer on FortiGate

Technical Tip: FortiDDOS password enforcement

FortiDB

Technical Tip: Multiple DB support in FortiDB sniffing mode

Technical Tip: How to abort a running VA Scan on FortiDB

Technical Tip: How to reset the administrator password on FortiDB

FortiEDR

Technical Tip: Deploying FortiEDR collector using a custom installer on a Linux machine with a noexec /tmp partition

Technical Tip: FortiEDR Application Control mechanism and why behavior may differ

Technical Tip: Prerequisites to follow to allow FortiEDR Linux Collector update

Technical Tip: FortiEDR - User Account Control Device Security compliance

Technical Tip: FortiEDR - Windows Update Device Security compliance

FortiSandbox

Troubleshooting Tip: Error happened when verifying FDN Server (globalupdate.fortinet.net:443) certificate: FDN ca certificate changed

Troubleshooting Tip: Error: 'The hardware configuration doesn't support Nested mode'

Technical Tip: Preventing Unintended Meeting Responses from FortiSandbox

Troubleshooting Tip: How to troubleshoot VM scan slow or stuck issue

Technical Tip: How to select the correct firmware image for the FortiSandbox model

FortiSIEM

Technical Tip: How to Modify FortiSIEM Disk Utilization Alert Thresholds

Technical Tip: FortiGuard IOC download connectivity requirements

Technical Tip: Collect FortiSIEM backend and AppServer internal logs

Technical Tip: Disable SSH host key verification for FortiGate devices in FortiSIEM

Troubleshooting Tip: FortiSIEM v7.5.0 upgrade failure due to package conflict

FortiSOAR

Troubleshooting Tip: FortiSOAR upgrade failure due to missing Python yaml module

Technical Tip: How to export and import FortiSOAR connector using the API

Technical Tip: Resolving unauthorized access to playbooks in FortiSOAR

Troubleshooting Tip: ConnectWise Connector 'list index out of range' error in FortiSOAR

Troubleshooting Tip: Action required: update FDN certificates for FortiSOAR instances, deadline October 10, 2026

FortiDAST

Technical Tip: FortiDAST portal showing Assets full

Technical Tip: How FortiDAST checks Vulnerabilities if WAF affects the scan

Technical Tip: How to upload FortiDAST scanned report to WAF

Technical Tip: How to download the scan report for WAF

Troubleshooting Tip: Error 'Empty Response was received. Please check' when validate the WAF Configuration in FortiDAST's Scan Configuration

FortiPAM

Technical Tip: An error message 'Related secret is busy for verifying' after certain SSH password changer attempts

Technical Tip: How to successfully import remote certificate in FortiPAM

Technical Tip: FortiPAM license validation methods with and without Internet access

emmanuelgonzalez914

Technical Tip: FortiPAM ZTNA access error 'No device tag found'

Technical Tip: FortiPAM shown no matching SSH key versions

FortiCare Services

Technical Tip: FortiCompanion to RMA Services

Technical Tip: FortiCompanion to Technical Support

FortiData

Technical Tip: Create a S3 Bucket to upload FortiData Image to AWS (including permissions)

Technical Tip: Create a Google Drive connector to work with FortiData

Technical Tip: Create a SharePoint online connector to work with FortiData

Technical Tip: Create an S3 credential to work with FortiData

Troubleshooting Tip: Error 'License upload failed: Get active code fail' when upload the FortiData license file