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kwcheng__FTNT
Staff
kwcheng__FTNT
Staff
April 2, 2026

Technical Tip: Resolving FortiGate Cloud 'Security Event and incident Report' empty issues

  • April 2, 2026
  • 0 replies
  • 147 views
Description This article describes the steps to resolve reporting issues in FortiGate Cloud, where the 'Security Event and Incident Report' encounters empty reports.
Scope FortiGate Cloud, FortiGate.
Solution

To resolve the reporting issue in FortiGate Cloud, follow these steps:

 

  1. Go to Analytics -> Incident & Events -> Event Monitor to check if there are any logs available.

 

If the log is empty, the report is expected to be empty.

 

  1. Set up automation stitches to trigger event alerts. This will allow the report to generate data based on the triggered alerts.

     

  2. Verify that the license entitlement is correct and that the FortiGate Cloud Service is set to Standard.

     

By following these steps, the Security Event and Incident Reports should generate correctly.
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