Support Forum

Hello , can we do user based ztna web proxy with using local user of Fortigate local database with mac binding , mean ztna web proxy is opened with only same user with same mAc of machine , otherwise rejected 

Hi everyone,I'm running into a frustrating issue with the Device Identification (IoT/OT detection) feature on our FortiGate. Multiple Windows laptops on our network are being incorrectly identified as Samsung Galaxy Android 5.0 devices.Because of this, FortiGate is flagging a randomly list of potential IoT/OT vulnerabilities associated with Android Lollipop, which is obviously a huge false positive (especially since no one is bringing Android 5.0 devices to the network in 2026!). Here are some key details about our environment: The affected clients are purely Windows machines. There are no Android emulators installed on these laptops. This is happening across several different devices, which rules out a simple stale DHCP IP cache/re-use issue. Checking the CLI (diagnose user device), the MAC OUI belongs to Cloud Network Technology (standard for laptop Wi-Fi adapters), not Samsung. Has anyone else encountered this specific false positive recently? Any insights on which common Wind

API-TEST

Hello, I apologize in advance if this sounds like a stupid question. I passed the NSE4 Certification Exam on June 18, 2024. I very recently heard that my certification would run out of validity if it’s 2 years old. I have to take the NSE5 Certification Exam, as I was unable to take it before, but I am unsure if my NSE4 Certification is still valid. Please let me know and thanks for your help!

My Fortinac was integrated to Entra ID for 802.1x authentication, now i want to know can we use entra id to login to the web admin of fortinac?

Verify policy match (Policy Match): diagnose debug flow filter addr <IP_ORIGEM>diagnose debug flow filter addr <IP_DESTINO>diagnose debug flow show console enablediagnose debug enable diagnose debug flow trace start 10 Validate NAT (SNAT/DNAT):show firewall policy <ID> Verify Routing:get router info routing-table all

Validate Status of two SD-WAN Linksdiagnose sys sdwan health-check   

Hi Fortinet Community,Could you please provide some guidance on the following scenario?I currently have a single IPsec VPN tunnel configured, and the accessible networks include Servers 1, 2, 3, 4, 5, and 6.I have different users who need access to specific servers only:UserA should be able to access Servers 1, 2, 3, and 4. UserB should be able to access Servers 5 and 6 only.Should I create separate firewall policies for each user while using the same IPsec tunnel, or should I create additional IPsec tunnels?I have noticed that when I create another IPsec tunnel, one of the tunnels sometimes goes down. What could be the possible causes of this issue, and what troubleshooting steps should I take?Any advice or best practices would be greatly appreciated.Thank you!

Hey guys,I'm failrly new to terraform and I was curious if fortigate managed app deployment within Azure vWAN is a good option/approach? Keeping in mind that rest of the infrastructure (vWAN, HUB/s, VNETs, NSGs, subnets..etc) is deployed using terraform, would there be any harm if NVAs are deployed manually?ps NVA deployment would be one time setup, no multiple environments (dev, prod, test) nor requirements for NVAs to be deployed more oftenEvery comment is appreciated 

I am currently trying to see the limits of Terraform in deploying configuration in Fortimanager and Fortigates. My goal is to beable to implement a webfilter on policies and install those policies and the package (FortiManager) related on the required target (Fortigate).Everything was working correctly until I added the webfilter profile. Terraform execution is working correctly. But in Fortimanager the taskfor installing the package results every time in "Error".I tried to push it using manually using the gui with the web filter profile created by terraform. There is no erro. I also tried to implement this partin Ansible and the problem is exactly the same.The module for implementing the firewall policies :resource "fortimanager_packages_firewall_policy" "tunnelInternet" {  for_each = var.InternetPolicies  scopetype = "adom"  adom      = local.get_adom_from_pkg_internet[each.key]  pkg       = each.value.pkg  name      = each.value.name  policyid  = each.value.policy_id  srcintf   = ea

    If i connect S1 “Fortiswitch” to S2 “Cisco ”   Using trunk port and in trunk port I allowed VLAN 20 only on FortiGate  i create policy to route between VlAN 10 and VLAN 20 Can PC1 in VLAN 10 ping to PC2 in VLAN 20 and if yes why and if no Why ?      2. Is trunk port control traffic between different Vlan when i allowed VLAN 20 only in trunk or FortiGate will control traffic between different vlan ? 

Hi everyone,I'm running a FortiGate VM v7.6.2 in EVE-NG and I'm unable to activate the Evaluation License.EnvironmentFortiGate-VM64-KVM v7.6.2 EVE-NG Community Edition Port1 connected to Cloud1 (management network) VM Resources: 1 CPU 2 GB RAM Serial Number: FGVMEVSS0CLPWM3A What I've configuredPort1 IP: 10.136.208.183/24 Default Gateway: 10.136.208.215 Static Route:   0.0.0.0/0 via 10.136.208.215 DNS resolution appears to be working.Connectivity TestsWorking: execute ping 8.8.8.8Working: execute ping 1.1.1.1Working: execute ping google.comNot Working: execute ping forticare.comNot Working: execute ping forticloud.comLicense IssueWhen I go to:System → FortiGate VM License → Evaluation LicenseI enter my FortiCare account credentials and click OK.The GUI shows:"Requesting FortiCare Trial license, proxy:(null)"but nothing happens afterward and the license remains invalid.Current status: License Status: InvalidVM Resources: 1 CPU/1 allowed, 985 MB RAM/2048 MB allowedQuestionsDoes Forti

hi,we’ll loan a FG 100 F from our DC colo vendor to build a temporary IPSec VPN back to our HQ.this might run for 2-3 months that’s why we’ll only “rent’ the FW.my questions are:1.do i need to register the device to our FortiCloud asset?2.do i need to apply FortiFlex license for HW/OS coverage in order to use “higher” crypto protocols, i.e. AES 256, SHA 256, or do these come free?can i just skip items 1 and 2 since this is just a “loan” and temporary build?

Hi,I have an issue with the evaluation license of my new FortiGate v7.4.1 VM, I am trying to license my new FortiGate and I am using my account credentials to connect to the forticare server but it fails, I did some troubleshooting and I notice that I can't ping the forticare.fortinet.com but instead the service.fortiguard.net and update.fortiguard.net were pinged successfully. can you please assist me with this problem.

Environment:FortiClient VPN 7.4.3.4726 (free/standalone)SSL-VPN to remote gateway: vpn5.go.com.mt:443OS: WindowsVPN Configuration:Type: SSL-VPNPort: 443 (custom)Authentication: Prompt on loginSingle Sign On (SSO): DisabledClient Certificate: NoneIPv4/IPv6 dual-stack: DisabledIssue:When attempting to connect via SSL-VPN, the connection progress bar reaches 48% and then fails with a popup: "SSL connection is down".Credentials have been verified and reset multiple times. MFA is active and functioning correctly. VPN configuration appears correct.Errors observed in Notifications log:Too many bad login attempts. Please try again in a few minutes. (-455) — repeated multiple times throughout the dayToken denied or timeout. (-7105) — appeared earlier in the sessionWhat was already checked/tried:Password confirmed correct and reset multiple timesUsername confirmed correctMFA (token) is active and generating codes normallyVPN gateway and port (443) confirmed correctNo FortiClient EMS in use (stan

Hello Community,When I try to use a user I locally created in a vdom for a Dial-Up IPsec IKE v2 VPN with EAP enabled, I get a timeout from FortiGates internal EAP_PROXY according to the logs.When I switch the vpn to IKE v1 it works fine with the same local user.Same vpn and user configuration works fine, when I am not using any vdom.Has anyone a idea, what needs to be done to be able to use local users with EAP and IKE v2 on a vdom?FortiOS Version is 7.6.6.Output off the ipsec diagnostic is the following:[437] start_remote_auth-Total 1 server(s) to try[1915] handle_req-r=4[1139] __rad_rxtx-fd 11, state 1(Auth)[1140] __rad_rxtx-Stop rad conn timer.[1147] __rad_rxtx-[612] fnbamd_rad_make_access_request-[334] __create_access_request-Compose RADIUS requestfnbamd_dbg_hex_pnt[50] EAP msg from client (16) ...[595] __create_access_request-Created RADIUS Access-Request. Len: 175.[1175] __rad_rxtx-Sent radius req to server 'EAP_PROXY': fd=11, IP=127.0.0.1(127.0.0.1:1812) code=1 id=34 len=175[117

Hello everyone,we have a customer who would like to generate a monthly report using FortiAnalyzer that includes the following information:WAN gateway availability over the reporting period (monthly uptime/availability) Reachability of defined WAN targets (e.g. public IP addresses or external services) from the FortiGate Information about when WAN failover events occurred, including timestamps A summary of all failover incidents within the reporting periodThe environment does not use SD-WAN. Standard WAN interfaces and failover mechanisms are configured.Is it possible to create such a report using FortiAnalyzer?I don't have any knowledge of SQL, and despite extensive research, I have no idea how to implement this. If necessary, I would recommend Fortinet Professional Services to the customer.Any guidance or best practices would be appreciated.Thank you.KRNiko

FortiOS 70G: 7.6.7FortiClient EMS-pushed IPsec SAMLSAML response successGroup claim correctUDP/4500 reaches 70GIKE proposal contains matching AES256/SHA1 and AES256/SHA256 with DH14FortiGate still returns NO_PROPOSAL_CHOSEN

Hello,Has anyone managed to get a working configuration for FortiClient on Android while using SAML?According to the documentation this should be possible but for some reason I cannot seem to figure out this isnt working, something else that throws me off is the config with X.509 certificates in order to be able to configure the SAML port, while having EAP disabled and SSO enabled.I have a working setup for windows clients working, a separate IPsec tunnel from the one I’ve conducted my tests using a networkid but on the Android phone after the IdP prompt where I enter the credentials it doesnt do anything.FGT: 7.4.11FCT: 7.4.6IdP: Keycloak

HiIs there a list of the available column names?I like to use:config system settings set gui-default-policy-columnsAnd I’m wondering how to include “Security Posture Tag” or “Hits”.Thanks

Hello Everyone,I am looking for some guidance and best practices for an upcoming internal office Wi-Fi project. Our Current Setup:We are using a FortiGate 200E firewall. Currently, all office users connect to the Wi-Fi seamlessly using MAC address binding. Our Goal:Management wants us to move away from MAC binding and authenticate our Wi-Fi users using our Microsoft Entra ID cloud environment instead. Our Main Requirement:The priority is a completely seamless, invisible user experience. We want to avoid a daily Captive Portal (web pop-up) where users have to manually type their Microsoft credentials every morning. We want an invisible 802.1X / WPA2-Enterprise style connection where they turn on the laptop and it connects automatically.My Questions:1. Does the FortiGate 200E natively support a direct 802.1X connection to Microsoft Entra ID without needing an extra RADIUS server in the middle?2. If a RADIUS server (or a tool like Forti Authenticator) is strictly required to achieve seaml

we have tried uninstalling the program and running the FCCleanuninstall program, rebooted after each step, ran installer: still will not ask for user’s credentials not DUO authentication

Hello everyone,I recently got a used FortiGate 40C from a company. I successfully registered and transferred it to my FortiCloud account and everything seemed fine at first.However, today when I tried to power it on, it doesn’t boot properly anymore:The PWR LED stays solid (on).The WAN port LEDs blink when I connect cables.The LAN port LED does not blink at all when cables are connected.When I connect via console cable, I get no output on the terminal (I tested the cable with another fortigate and it works normally).It looks like the device is stuck and not completing the boot process.Has anyone experienced something similar with a FortiGate 40C? Is there any recovery method (like TFTP or firmware reload) that I could try, or does this usually indicate a hardware failure?Any help or guidance would be greatly appreciated.Thanks in advance!

HI EMS adminsBoth EMS and FCT are 7.4.4.On Forticlient, ZTNA Destinations tab, I noticed there is a button to disable/enable ZTNA.I couldn't find a way to remove this button. I thought this should be doable from EMS on the ZTNA profile but didn't find such feature.The other problem is that ZTNA is disabled by default on FCT, and the user has to enable by clicking the button it in order to work. My requirement is to enable it by default and remove the button. This is because many users are not familiar with FCT and we try to make your experience as simple as possible.Any idea if this is doable and on how to do it?

 Hello everyone, Recently I’ve encountered issues with FortiOS 7.6.5 and 7.6.6.We are running an on‑premises Exchange Server with access via OWA/ECP.Instead of a regular VIP, we publish this using a Virtual Server (load balancer) on the FortiGate.No ZTNA, FortiProxy, Endpoint Management, just a FortiGate with access to Exchange.The setup is straightforward: HTTPS on port 443, a public record, a wildcard certificate, and a mapping to the real server.With FortiOS 7.6.4 everything works correctly and OWA/ECP loads as expected. However, after upgrading to 7.6.5 or 7.6.6, opening the OWA page immediately results in:504 Gateway Timeout: remote server did not respond to the proxy.No changes have been made to the Exchange Server configuration — only the FortiGate firmware upgrade.Rolling back to 7.6.4 resolves the issue, but we would prefer to stay on the latest version.Has anyone experienced this, or does someone have an idea what might cause it? Best regards,Tim