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Recent KB Articles

imamrifaiNew Member

Support Forum

Automatic Upgrade FortiClient EMS is enabled by default?

Hi, I need to ask regarding default configuration for FortiClient EMS. In FortiClient EMS 7.2.12 did the “Let EMS schedule automatic upgrade” option under menu System Settings > EMS Settings is enabled by default?I don’t think that I explicitly en

50

1 hour ago

HS08Contributor III

Support Forum

Fortinac telnet server timeout

I add Fortigate to the Fortinac and why i get below event? Actually the Fortinac connect to the Fortigate using SSH and not telnet.

NetRyszardNew Member

FortiGate 7.6.7: blank page on loading GUI after upgrade

I've noticed an extremely strange thing upon upgrading some test FortiGates to the new version 7.6.7: the upgrade goes fine, and the FortiGate is happily online and is routing/firewalling-just fine. However, when trying to load the GUI it is just a b

141911

6 hours ago

stephanebIsereNew Member

Support Forum

FortiManager - IPSEC Provisoning Template rename after clonning

Hi,I’m using fortimanager provisionning template to manager my IPSec VPN.I’m create a template.In this template I create a IPSec tunnel (Phase 1 and phase 2) with a name like myipsec_model.To create a second Ipsec tunnel, I’m click on clone option. A

493

7 hours ago

sjoshiStaff

FortiGate

Troubleshooting Tip: Why some blocked Websites are still accessible on FortiGate

Description   This article describes how to troubleshoot an issue where some websites blocked in FortiGate's web filtering configuration are still accessible, detailing common causes and solutions to ensure effective website blocking.   Sco

51841

L

8 hours ago

Jonathan Vega HNew Member

Support Forum

Troubleshooting Tip: SNMPv3 “notInTimeWindow” errors caused by duplicate Engine IDs on FortiLink-managed FortiSwitches

This article describes how to identify and correct SNMPv3 discovery or polling failures when multiple FortiLink-managed FortiSwitch devices have the same SNMP Engine ID.Possible symptoms include:Some FortiSwitch devices cannot be discovered by an SNM

90

11 hours ago

Nonexisent12Explorer

Support Forum

DLP EDM Template Issue

Hello, I am working on deploying Data Loss Prevention through our Fortigates in our organization. So far it has worked pretty well, and I was beginning to look at using a EDM template of Medication names provided by the FDA so that we can use it as a

yeowkm99New Member

What is the latest version of FSSO agent for Microsoft Server 2025 AD?We are planning to upgrade our AD to Server 2025 as the existing on is on Server 2016.what are the things we need to take note of

252

12 hours ago

ed_udriNew Member

Support Forum

FortiGate unable to fully manage FortiSwitches

Hi All, VersionFortiGate-81F v7.4.8,build9191,260511 (FIPS-CC-74-8)FIPS-CC mode: enableFortiSwitch-148F-FPOE v7.4.8,build0929,250909 (GA)Security mode: none In our environment, Federal Information Processing Standards (FIPS) is required due to the co

413

13 hours ago

naofomiNew Member

Support Forum

Authenticating InTune clients

So how are we all doing SSO user authentication on InTune/Entra joined clients going through an on-prem Fortigate?For many years we've been using the DC SSO agent to authenticate users on domain-joined devices, but now with clients moving away from l

111

13 hours ago

imamrifaiNew Member

Support Forum

Automatic Upgrade FortiClient EMS is enabled by default?

Hi, I need to ask regarding default configuration for FortiClient EMS. In FortiClient EMS 7.2.12 did the “Let EMS schedule automatic upgrade” option under menu System Settings > EMS Settings is enabled by default?I don’t think that I explicitly en

NetRyszardNew Member

FortiGate 7.6.7: blank page on loading GUI after upgrade

I've noticed an extremely strange thing upon upgrading some test FortiGates to the new version 7.6.7: the upgrade goes fine, and the FortiGate is happily online and is routing/firewalling-just fine. However, when trying to load the GUI it is just a b

141911

6 hours ago

stephanebIsereNew Member

Support Forum

FortiManager - IPSEC Provisoning Template rename after clonning

Hi,I’m using fortimanager provisionning template to manager my IPSec VPN.I’m create a template.In this template I create a IPSec tunnel (Phase 1 and phase 2) with a name like myipsec_model.To create a second Ipsec tunnel, I’m click on clone option. A

493

7 hours ago

Jonathan Vega HNew Member

Support Forum

Troubleshooting Tip: SNMPv3 “notInTimeWindow” errors caused by duplicate Engine IDs on FortiLink-managed FortiSwitches

This article describes how to identify and correct SNMPv3 discovery or polling failures when multiple FortiLink-managed FortiSwitch devices have the same SNMP Engine ID.Possible symptoms include:Some FortiSwitch devices cannot be discovered by an SNM

90

11 hours ago

Nonexisent12Explorer

Support Forum

DLP EDM Template Issue

Hello, I am working on deploying Data Loss Prevention through our Fortigates in our organization. So far it has worked pretty well, and I was beginning to look at using a EDM template of Medication names provided by the FDA so that we can use it as a

yeowkm99New Member

What is the latest version of FSSO agent for Microsoft Server 2025 AD?We are planning to upgrade our AD to Server 2025 as the existing on is on Server 2016.what are the things we need to take note of

252

12 hours ago

naofomiNew Member

Support Forum

Authenticating InTune clients

So how are we all doing SSO user authentication on InTune/Entra joined clients going through an on-prem Fortigate?For many years we've been using the DC SSO agent to authenticate users on domain-joined devices, but now with clients moving away from l

ajaragovNew Member

Internet traffic blocked when FortiGuard/UTM license expires – fail-open or fail-closed behavior?

Hello, I would like to clarify the expected FortiGate behavior when a FortiGuard/UTM license expires. Our FortiGate 81F had a UTM contract that expired on August 6, 2026. A new license contract was purchased/renewed on Friday, but the new contract ha

182

14 hours ago

Sharique62Visitor III

Support Forum

Creating a Layer 2 VLAN 700 Bridge on FortiGate 200F Between Two FortiSwitches

I would like to understand whether the following design is possible and, if so, how it can be configured on a FortiGate 200F or 600F.Current Topology:FortiSwitch 124F ── FLINK_INET_1 ────┐

GregWNew Member

Migrating from Palo Alto in Azure to Fortigate in Azure

Greetings,Looking for advice on best way to migrate from current Palo Alto in Azure to FortiGate.Can it be deployed into the same subnets, or does it need to be in new subnets same vnet?Thanks!-Greg

302

15 hours ago

sjoshiStaff

FortiGate

Troubleshooting Tip: Why some blocked Websites are still accessible on FortiGate

Description   This article describes how to troubleshoot an issue where some websites blocked in FortiGate's web filtering configuration are still accessible, detailing common causes and solutions to ensure effective website blocking.   Sco

sfratiStaff

Technical Tip: How to download and install a hotfix or a patch on FortiClient EMS in emscli

DescriptionThis article describes the sequence of CLI commands in order to download and install a hotfix on FortiClient EMS when only emscli commands are available.ScopeFortiClient EMS on Linux VM (emscli only).SolutionFirst, before any hotfix applic

100

15 hours ago

mattia1Staff

FortiMail

Technical Tip: Exclude a specific sender matching the recipient policy

DescriptionThis article describes how to exclude a specific sender that matches a Recipient Policy.ScopeFortiMail v8.0.SolutionEnable the option and configure the recipient rule parameters.In the GUI:Navigate to Policy -> Recipient Policy -> Ne

110

15 hours ago

jhussain_FTNTStaff

FortiGate

Technical Tip: Configure MAC-based captive portal authentication with Cisco ISE on FortiGate

Description This article describes how to configure MAC based captive portal authentication with Cisco ISE on FortiGate. It provides a step-by-step guide on setting up the external captive portal authentication with Cisco ISE and troubleshooting c

Ylli_SeitajStaff

Troubleshooting Tip: Error 'Manual license upload failed' received while uploading the license in FortiGate due to file downloaded too early

DescriptionThis article describes how to fix an issue where uploading the license file in FortiGate shows 'Manual license upload failed' because the file was downloaded less than 1 hour after the FortiGate was registered in FortiCloud Asset Managemen

760

17 hours ago

epinheiroStaff

FortiGate

Technical Tip: Configuring IPsec VPN IKEv2 with DUO SAML

DescriptionThis article describes how to configure a dial-up IKEv2 IPsec VPN using Duo Single Sign-On as the SAML identity provider.ScopeFortiOS v7.6.3 or later, FortiClient v7.2.4 or later, Cisco DUO.SolutionConfigure the Duo SAML application, Forti

280

18 hours ago

chefedingaStaff

FortiGate

Technical Tip: Understanding differences between revision-image-auto-backup feature and normal upgrade

DescriptionThis article explains how the 'revision-image-auto-backup' feature differs from the default firmware partition behavior on FortiGate devices, and how it can improve rollback strategies during firmware upgrades.ScopeFortiGate.SolutionFortiG

320

18 hours ago

smaruvalaStaff

FortiAnalyzer

Technical Tip: FortiView does not group the number of sessions based on the IP address after the upgrade to v7.6

DescriptionThis article describes an issue with the FortiAnalyzer in which the FortiView does not group multiple interfaces for a specific source IP while checking the Top sources after the upgrade to version 7.6.ScopeFortiAnalyzer v7.6.SolutionForti

100

18 hours ago

epinheiroStaff

FortiGate

Technical Tip: Difference between 'auth-cert' and 'admin-server-cert' for IPsec SAML certificate presentation

DescriptionThis article describes the different roles of auth-cert and admin-server-cert when troubleshooting the certificate presented by the HTTPS endpoint used for IPsec VPN SAML authentication.Normally, auth-cert defines the certificate for HTTPS

270

19 hours ago

idubewarStaff

FortiSOAR

Troubleshooting Tip: Steps to diagnose content hub synchronization errors

DescriptionThis article describes how to handle a scenario where the user is unable to install or update the connector from the Content Hub. After selecting Update, the connector is not updated, and the Update option is displayed again. Similarly, af

100

19 hours ago

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