Network Security

Network Security

FortiGate

Troubleshooting Tip: VIP works on primary WAN but fails on secondary WAN in SD-WAN

Technical Tip: Traffic Drop with IPsec Tunnel Slot and Inbound Flow Rule Mapped to Different FPC on FortiGate 6000F

Technical Tip: FortiGate auto logout from FortiCloud after login

Troubleshooting Tip: SSL VPN Connection Issues Due to Expiring Certificate

Technical Tip: Interface index number for tunnels with no IP addresses

FortiClient

Technical Tip: FortiClient EMS cannot generate a digitally self-signed FortiClient exe installer

Technical Tip: Configuring ZTNA TCP Forwarding to access FortiGate console GUI using loopback IP

Troubleshooting Tip: Tencent meeting shows connection timeout when connected to FortiSASE SIA

Technical Tip: FortiClient IPsec VPN - How to configure DNS suffix search list

Troubleshooting Tip: FortiClient EMS HA PostgreSQL container does not come up due to misconfigured docker volume

FortiAnalyzer

Troubleshooting Tip: 'Self-Harm and Risky Term' and 'Bad Term or Phrase' showing single value instead of full sentence on the report

Technical Tip: How to configure both customized profile and Super_admin Profiles to RADIUS admins using Attribute-Based overrides

Troubleshooting Tip: FortiMail Connector shown as down

Troubleshooting Tip: FortiAnalyzer log retention days showing incorrect value

Technical Tip: Troubleshooting FortiGate not getting connected to FortiAnalyzer Cloud

FortiADC

Technical Tip: Migrating a FortiADC VM License from VMware to Nutanix (KVM)

Technical Tip: Resolving 'Open boot device failed' error on FortiADC

Technical Tip: Collect the debug flow output from the L7 mode HTTPS virtual server policy for troubleshooting

Technical Tip: Using SNMP agent monitoring to poll for FortiADC Virtual Server traffic throughput

Technical Tip: Exempting trusted fragmented traffic from global IP Fragmentation Protection on FortiADC

Customer Service

Customer Service Tip: Free trial licenses available for Fortinet products

Customer Service Tip: How to search the Fortinet Community before opening a TAC Ticket

Customer Service Tip: FortiClient EMS version is not visible in Fortinet Support Portal

Customer Service Tip: How to submit an assisted onboarding request for the FortiSASE BPS team

Customer Service Tip: Requesting FortiCloud Portal account deletion

FortiAIOps

Troubleshooting Tip: Devices showing offline with ‘Unknown CA’ error after FortiGate software upgrade

Troubleshooting Tip: How to prevent repeated Negotiated Speed: 100 alerts for Fast Ethernet devices in FortiAIOps

Troubleshooting Tip: How to troubleshoot an Unknown CA error for a managed FortiGate in FortiAIOps

Troubleshooting Tip: How to troubleshoot missing Application Data in FortiAIOps