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Debbie_FTNT
Staff & Editor
Staff & Editor
Sep 29, 2026 12:51 PM UTC

Technical Tip: FSSO resource list

Description

This article provides a list of FSSO-related documentation, both community articles and official Fortinet documentation.

Scope

FSSO, FortiOS, FortiAuthenticator.

Solution

FSSO (Fortinet Single-Sign-On) is a mechanism by which FortiGate (or FortiProxy) devices may learn user logins from various sources (most commonly Windows AD) without requiring the user to authenticate actively to the device.

User identity and group membership information can then be used to apply tailored firewall policies and security profiles and restrict or allow access to resources as necessary to maintain a secure and transparent environment.

Explaining FSSO:
These articles are a good starting point for understanding FSSO concepts, components, and operating modes.

Technical Tip: Explaining FSSO - a primer

Broad overview of FSSO, its components, methods, and troubleshooting pointers.

Technical Tip: A basic explanation of FSSO DC Agent mode

An explanation of DC Agent mode in simplified terms.

Technical Tip: FSSO choose between DC Agent mode or Polling mode

A comparison between DC Agent and Polling mode.

Technical Tip: How to switch FSSO operation mode from Standard Mode to Advanced Mode

A comparison between standard and advanced mode, when to use which mode, and how to switch.

Technical Tip: Comparing the limitations of an FSSO local poller (FSSOD) with an FSSO collector agent

Useful for understanding FortiGate local polling limitations.

FSSO

Explains FSSO architecture

Fortinet Single Sign-On

FortiAuthenticator-side FSSO overview, including supported collection methods and polling behavior.


Basic configuration of FSSO agents:
These are the community resources that help with Collector Agent/DC Agent/polling-related setup and behavior.

Technical Tip: How to install the FSSO Collector Agent

A guide on how to install the FSSO Collector Agent.

Technical Tip: Restricting a Fortinet Single Sign On Agent Service (FSSO) service account

How to configure the FSSO Agent service account with the minimum required privileges.

Technical Tip: FSSO Agent in polling mode

Configuration/behavior for polling-based collection.

Technical Tip: Configure FSSO in DC Agent mode

Configuration/behavior for DC Agent-based collection.

Technical Tip: Windows event IDs used by FSSO in WinSec polling mode

Useful for understanding which Windows log events FSSO monitors.

Technical Tip: FSSO Group Filter configured on Collector Agent

How to configure FSSO group filter on Collector Agent (standard mode).

Technical Tip: How FSSO Collector Agent performs name resolution

Explains workstation/IP resolution behavior.

Technical Tip: Disable the DNS resolution of the FSSO DCAgent

DNS behavior control for DC Agent deployments.

Technical Tip: How and why to use the 'Ignore User List' option in FSSO Collector Agent

How to suppress selected accounts from FSSO processing.

Technical Tip: Excluding IP addresses from FSSO logon events

Ignore-list behavior for IP ranges.

FSSO using Syslog as source

Shows a non-Agent source that can still feed FSSO sessions.

Technical Tip: A guide to FSSO redundancy

How to configure an FSSO setup redundantly.


Configuration on FortiGate:
These resources cover how FSSO is added on the FortiGate side.

Fortinet single sign-on agent

FortiGate connector for agent-based FSSO.

Poll Active Directory server

FortiGate agentless polling connector.

Technical Tip: Configure Fortinet Single Sign On (FSSO) for SSL-VPN users via Syslog

An example of how to configure FSSO to capture SSLVPN user logins via syslog.

Technical Tip: Configuring multiple FSSO Agents to connect to multiple FSSO CA Server monitoring mutiples Domain/Groups

Configuring multiple FSSO Agents to connect to multiple FSSO CA Server monitoring mutiples Domain/Groups


Configuration on FortiAuthenticator:
These articles cover FortiAuthenticator as the FSSO collector/source, including Mobility Agent, polling, filters, and SAML-related FSSO behavior.

Windows event log sources

FortiAuthenticator polling source configuration.

Syslog sources

FortiAuthenticator syslog collection.

RADIUS accounting sources

FortiAuthenticator RADIUS accounting collection.

Technical Tip: FortiAuthenticator FSSO with DC Agent

FortiAuthenticator as collector with DC Agent.

Technical Tip: Configure FortiAuthenticator as Collector Agent and in Polling mode

FortiAuthenticator polling-mode configuration.

Technical Guide: A detailed guide to FSSO Mobility Agent

FortiAuthenticator Mobility Agent setup.

Technical Tip: FSSO Filtering

FortiAuthenticator global pre-filtering and FortiGate-specific filtering.

Portal Services

Portal-based authentication sources that can generate FSSO sessions.

SAML authentication

FortiAuthenticator SAML-based FSSO behavior.

SSO authentication (/ssoauth/)

API-driven creation of FSSO sessions.

SAML FSSO with FortiAuthenticator and Okta

Example showing FortiAuthenticator acting as the SP and forwarding FSSO information to FortiGate.

FortiAuthenticator standalone IAM

SSOMA example with Entra ID-joined workstations.

SSOMA configuration

Endpoint-side SSOMA settings.


Troubleshooting:
This section provides an overview of available FSSO troubleshooting documentation.

Troubleshooting Tip: FortiAuthenticator FSSO troubleshooting

Detailed FSSO troubleshooting guide for FortiAuthenticator

Troubleshooting Tip: FSSO Complete troubleshooting for TAC tickets

Comprehensive FSSO troubleshooting guide.

Technical Tip: How FSSO works and how to troubleshoot FSSO

General operational and troubleshooting guidance.

Techincal Tip : Registry filter with event ID set to 0,1 or 2 on FSSO collector agent not working

Registry filter with event ID set to 0,1 or 2 on FSSO collector agent not working

Troubleshooting Tip: When using FSSO based on RADIUS Accounting, FortiGate fails to apply correct policy

RADIUS accounting parsing and policy-match troubleshooting.

Troubleshooting Tip: Tracing Radius accounting logs on Collector Agent debug logs for FSSO CA via Radius Accounting setups

How to identify and read RADIUS Accounting log messages in Collector Agent debug.

Troubleshooting Tip: Troubleshoot FSSO for SSL-VPN users (FSSO CA is acting as syslog server)

Troubleshooting steps for setups involving Collector Agent and syslog.

Troubleshooting Tip: How to troubleshoot FSSO agentless polling mode issue

Agentless polling troubleshooting.

Technical Tip: Common reasons FSSO status shows as 'down' on the Firewall

Technical Tip: Common reasons FSSO status shows as 'down' on the Firewall

Technical Tip: Optimization of FSSO workstation IP address verification

IP verification tuning.

Technical Tip: Upgrading FSSO Agents

Technical Tip: Upgrading FSSO Agents

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