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kazzax
New Member
September 21, 2024
Question

Factory reset 500D

  • September 21, 2024
  • 3 replies
  • 2216 views

Reset button on front doesn’t appear to be doing anything. Flashes really quickly on front.

I can’t find my console cable either :’(

3 replies

AlexC-FTNT
Staff
Staff
September 22, 2024

If the proper solution doesn't work (press the button after resetting the unit, in the first minute after Status button started blinking slowly), then you need to find that console cable. You will probably need it to reinstall a newer FortiOS anyway if this is a new unit to you. 

parteeksharma
Staff
Staff
September 22, 2024

Hi kazzax,
Hope you are doing good.
You can factory reset the box using below:
https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-reset-a-FortiGate-with-the-default-factory/ta-p/196896

Regards,
Parteek

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