Skip to main content
AhmedAlareki
Visitor III
December 24, 2023
Question

vm IMAGE

  • December 24, 2023
  • 5 replies
  • 1928 views

When I downloaded the FortiGate VM image, it appeared like a Google Chrome file. Can I fix that?

5 replies

AEK
SuperUser
SuperUser
December 24, 2023
  • What is the file's extension?
  • Can right click on file, click "Properties" and share a screenshot?
AEK
abarushka
Staff
Staff
December 25, 2023

Hello,

 

VM image should have .out extension and by default it is not associated with any applications. I suspect that you tried to open it with Google Chrome before.

dbu
Staff
Staff
December 25, 2023

Usually the files have extension '.out' . You can try and modify the file name adding ".out" at the end and see if it changes anything.

 

esalija
Staff
Staff
December 25, 2023

Hi @AhmedAlareki,

 

Thank you for choosing the Fortinet Forum.

 

Please follow the KB for more details on How to manually download Firmware of FortiGate and how to upload it on FortiGate

 

Best regards,

Erlin

If you have found a solution, please like and accept it to make it easily accessible to others.

.

Sheikh
Staff
Staff
December 25, 2023

Hello @AhmedAlareki 

 

It looks like that you have already tried to open it in Google Chrome. you may also try to open my computer >>>Click View>>>on the top bar click Options>>>click view>>>Uncheck "hide extensions for known file types". Now check the actual downloaded image extension. It should be ".out" and basically you don't need to double click or open this file. Just use for installation/upgrade.

 

regards,

 

Sheikh

If you have found a solution, please like and mark it as solved to make it easily accessible for everyone.
Thought Leadership. Security Summit. Thursday, November 12th, PGA National Resort, Palm Beach Gardens, FL.
Thought Leadership. Security Summit. Thursday, October 8th. Disney's Grand Californian Hotel & SPA, Anaheim, CA.