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Ahmad99
Visitor III
Sep 16, 2024 9:48 AM UTC
Question

Virtual IP stops respoding

Hi everyone,

We are facing an issue with virtual IP, it works normally, but all at a sudden stops responding to any request, there are no indications of high CPU or memory usage, neither sessions.

One solution we have with this is, manually change the IP address of VIP to some random IP and vice versa.

Any permanent solution will be highly appreciated

 

3 replies

AEK
SuperUser
SuperUser
Sep 16, 2024 10:22 AM UTC

Hi Ahmed

Which FortiOS version?

Did you try to enable arp-reply for the VIP?

config firewall vip
edit <name>
set arp-reply enable
next
end

 

On the other hand here are two good tech tips for VIP troubleshooting.

https://community.fortinet.com/t5/FortiGate/Technical-Tip-Troubleshooting-VIP-port-forwarding/ta-p/195542

https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-Troubleshooting-VIP-issues/ta-p/227616

 

Hope it helps.

AEK
Ahmad99
Ahmad99Author
Visitor III
Sep 16, 2024 10:25 AM UTC

Hello @AEK ,

FortiOS 7.2.4

Yes, it's enabled

Ahmad99
Ahmad99Author
Visitor III
Sep 16, 2024 11:13 AM UTC

Hello jamesmith30,

Our solution is on-prem.

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