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firdausi12
firdausi12
Explorer III
November 7, 2022
Question

SPF=SOFTFAIL

  • November 7, 2022
  • 1 reply
  • 1606 views

Hello Team,

Please i need an explanatory comment on this. since this morning i have been facing issue with SPF=SOFTFAIL in the sense that the mails were quarantine instead of delivery to the recipients inbox.And after checking the SPF record of the sender i found out SPF has been published on that domain.

 

firdausi12_0-1667827291297.jpeg

firdausi12_1-1667827379031.png

 

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Kindly assist me on resolving this issue pls

1 reply

abelio
SuperUser
abelio
SuperUser
November 7, 2022

Hello
SPF=SoftFail   apply to IP addresses that are NOT authorized to send from eprocessconsulting.com  or gxcp.com.ng domains
Your AS profile detected that and applied the configured action

You don't have anything to 'fix' here, nothing is wrong; but you may interested in avoid quarantine emails from those domains or senders.
There're many ways to whitelist sender; 
I.e.: a non disruptive one could be a cloned recipient policy with no SPF checks for those senders. Put this new policy above the one is catching this traffic

 

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