SPF=SOFTFAIL

Forum|Forum|3 years ago
November 7, 2022
1 reply
1628 views

Hello Team,

Please i need an explanatory comment on this. since this morning i have been facing issue with SPF=SOFTFAIL in the sense that the mails were quarantine instead of delivery to the recipients inbox.And after checking the SPF record of the sender i found out SPF has been published on that domain.

.

Kindly assist me on resolving this issue pls

FortiGateCloud

abelio

SuperUser

Hello
SPF=SoftFail apply to IP addresses that are NOT authorized to send from eprocessconsulting.com or gxcp.com.ng domains
Your AS profile detected that and applied the configured action

You don't have anything to 'fix' here, nothing is wrong; but you may interested in avoid quarantine emails from those domains or senders.
There're many ways to whitelist sender;
I.e.: a non disruptive one could be a cloned recipient policy with no SPF checks for those senders. Put this new policy above the one is catching this traffic

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