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Rafael_Rosseto
Rafael_Rosseto
New Member
September 29, 2011
Question

Script error when I try open Forticlient [SOLVED]

  • September 29, 2011
  • 12 replies
  • 14094 views
Hi Guys, I installed the version FortiClientSetup_4.3.1.0417_x64 in my Win 7 64bits. But when I open the client is showing the message " Error in the script this page" . I tried re-install the client, repar the client but didn' t work. Have you seen this error befor?

    12 replies

    vanc
    vanc
    New Member
    October 4, 2011
    The GUI window is based on IE. Did you install some 3rd party plugins? Which IE version are you using?
      L_FTNT
      Staff
      L_FTNT
      Staff
      October 5, 2011
      FCT 4.3.x requires IE 8 or above. This is mentioned in the release notes.
      Rafael_Rosseto
      Rafael_RossetoAuthor
      New Member
      October 6, 2011
      Vanc, I didn' t installed any 3rd plugins, and I' m using Ie 9. L.Clarke, I already used IE 9.
      A
      Anonymous_User
      New Contributor III
      November 4, 2011
      I' m having the same issue on Win7 x64 with IE9. Have you figured out a solution?
      Jaime_D
      Jaime_D
      New Member
      November 9, 2011
      I have the the same problem with w7 prof x64 as well. I tried disabling all IE complements except Java, but still not working. Any idea?
      L_FTNT
      Staff
      L_FTNT
      Staff
      November 9, 2011
      I worked perfectly for me. You need to post the details of the error so Fortinet can have information to start the investigation. L.Clarke
        Jaime_D
        Jaime_D
        New Member
        November 9, 2011
        Ok, Here you have more information: W7 Prof x64 (spanish) 2048 Mb RAM IE 9 FortiClientSetup 4.3.3.0445 x64 When I launch the console first I get this error:
        Jaime_D
        Jaime_D
        New Member
        November 9, 2011
        And when I click " Accept" I get one script error (see bellow). Any suggestion? Yesterday I talked to a friend that tried to install the same release of Forticlient in three differents PC (w7 x64, w7 x86 and xp) and he got the same errors as well. Thanks in advance,
        L_FTNT
        Staff
        L_FTNT
        Staff
        November 10, 2011
        It' s a known issue and workaround for this would be: 32bit: HKEY_LOCAL_MACHINE\SOFTWARE\Fortinet\FortiClient\FA_UI\LCID = 1033 (decimal DWORD) 64bit: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Fortinet\FortiClient\FA_UI\LCID = 1033 (decimal DWORD) Let me know how it goes. Best, L.Clarke
          Jaime_D
          Jaime_D
          New Member
          November 10, 2011
          Hi, It changes to english the language of the menus but it works! I didn' t know that the new FC release alows only to configure simple IPSEC-VPN. Thank you very much! Jaime D.
          Rafael_Rosseto
          Rafael_RossetoAuthor
          New Member
          November 16, 2011
          Hi guys, Sorry for the delay, I was out of the office. L.Clarke, I did what you wrote and works. Thanks for all. Regards Rafael Santos.
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