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Potato168
Explorer
Sep 16, 2024 3:01 PM UTC
Question

Problem with SSL comm layer

Dear all,

 

We get the "problem with SSL comm layer" when try to add FortiToken to my FAC.

 

error.PNG

 

We confirm that

we can ping "fortitokenmobile.fortinet.com" without any SSL inspection here.

 

Thanks, please advise!

 

 

3 replies

Anthony_E
Staff
Staff
Sep 19, 2024 3:36 AM UTC

Hello Potato,


Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.


Thanks,

Best Regards
Anthony_E
Staff
Staff
Sep 19, 2024 8:53 AM UTC

Hello potato,

 

Did you have a look into this KB article:

Technical Tip: Activate mobile-token license in FortiAuthenticator

 

Tell me if it is helping.

 

Regards,

Best Regards
Potato168
Potato168Author
Explorer
Sep 20, 2024 12:56 AM UTC

That why I said

"we can ping "fortitokenmobile.fortinet.com" without any SSL inspection here."

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