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Potato168
Explorer
September 16, 2024
Question

Problem with SSL comm layer

  • September 16, 2024
  • 3 replies
  • 1271 views

Dear all,

 

We get the "problem with SSL comm layer" when try to add FortiToken to my FAC.

 

error.PNG

 

We confirm that

we can ping "fortitokenmobile.fortinet.com" without any SSL inspection here.

 

Thanks, please advise!

 

 

3 replies

Anthony_E
Staff
Staff
September 19, 2024

Hello Potato,


Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.


Thanks,

Best Regards
Anthony_E
Staff
Staff
September 19, 2024

Hello potato,

 

Did you have a look into this KB article:

Technical Tip: Activate mobile-token license in FortiAuthenticator

 

Tell me if it is helping.

 

Regards,

Best Regards
Potato168
Potato168Author
Explorer
September 20, 2024

That why I said

"we can ping "fortitokenmobile.fortinet.com" without any SSL inspection here."

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