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peter-supply
New Member
March 19, 2025
Question

Migrate interfaces: Failed to update, system.interface must be handled manually

  • March 19, 2025
  • 6 replies
  • 1359 views

We are migrating to Fortiswitches.  Currently, we use third party switches (HPE).  We have 200F Fortigates in an HA pair.  We are have a Fortiswitch 1048E switch connected to the Fortigate.  We need to migrate the VLANs on a Fortigate "LAN port"  to the Fortiswitch.  We are using this KB: https://community.fortinet.com/t5/FortiGate/Technical-Tip-Migrating-VLAN-interfaces-from-one-interface-to/ta-p/257285.  When we migrate the Fortigate LAN interface and all VLANs to the Fortilink, we receive a message "Failed to update.  An error occurred when attempting to change this reference (system.interface), this reference must be handled manually."  The migration completely fails.  How can we successfully migrate VLANs from the Fortigate to the Fortilink port?

6 replies

AEK
SuperUser
SuperUser
March 20, 2025

On FGT CLI, type "show system interface" and tell us if the related FortiLink is defined before or after the VLANs you want to migrate.

AEK
peter-supply
New Member
March 20, 2025

We need to migrate the VLANs on x3 (which is currently a "LAN interface") to Fortilink.  After running "show system interface," I see x3 defined in the results BEFORE the "fortlink" interface.

peter-supply
New Member
March 20, 2025

Our Fortigate 200F is in a HA pair and the HA is on 7.2.11.  We just installed the 1048E switch- the switch is on 7.6.1.

peter-supply
New Member
March 20, 2025

And to clarify, the interface (x3) that has the VLANs is BEFORE the "Fortlink" interface.  But the VLANs themselves are AFTER the Fortilink interface.

AEK
SuperUser
SuperUser
March 20, 2025

If the VLANs are after the FortiLink then that's fine.

Can you share a screenshot of failed changes on the migration wizard?

AEK
peter-supply
New Member
March 20, 2025

Interface must be handled manually.png

 

I obscured the names of the objects- this is just a sample of the errors.