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noc
Explorer
Jul 18, 2025 6:32 AM UTC
Solved

IPsec won't split tunnel

Hello,

 

I'm trying to configure an IPsec tunnel to replace ssl-vpn, but i can't make split tunnel to work.

 

I have split-tunnel enabled with just an internal network allowed, and a policy that explicity allows traffic to that network.

 

The problem is, once connected, the tunnel pushes a default route to the client, so all the traffic goes thru the Fortigate.

I already tried things i saw on this forum but nothing worked

 

To add info; doesn't matter what config i do on the forti or client side, doing "route print" always show a default route to the Forti (when i'm connected). 

sjoshi
sjoshiAnswer
Staff
Jul 18, 2025 1:04 PM UTC

Hi ,

 

This issue appears to occur only when upgrading from a previous version of FortiClient. Installing FortiClient v7.4.3 on a system where FortiClient was never previously installed works as expected.

However, if FortiClient v7.2.x is upgraded directly to v7.4.3, the default route is incorrectly installed.

As a workaround, you can uninstalled FortiClient from the affected system and performed a clean installation of v7.4.3, which should resolve the issue.

Thanks, Salon

18 replies

sjoshi
Staff
Staff
Jul 18, 2025 6:45 AM UTC

Hi,

 

Could you please try with FCT v7.4.3 and check. If the issue still persists can you show me VPN and policy config for that TNL

Thanks, Salon
noc
nocAuthor
Explorer
Jul 18, 2025 6:50 AM UTC

I forgot to add my Forti's version, it's a 80E on v7.0.17, i can't upgrade it right now.

sjoshi
Staff
Staff
Jul 18, 2025 7:04 AM UTC

Hi noc,

 

I was not suggesting to upgrade the FGT version but the forticlient version in one PC

Thanks, Salon
michael2406
Explorer
Jul 21, 2025 5:14 AM UTC

For me the solution was to check network adapters from Fortinet in "Device-Manager". There were Fortinet Adapters with #2 or #3 at the end. Delete them, afterwars it started to work. 

FortiDor
Explorer II
Jul 21, 2025 6:49 AM UTC

Thanks @michael2406  !

 

Indeed it works ! 

 

Is it a bug in the FCT 7.4.3 with the workaround of deleting the both network adapters ? Something in the Release Notes ? 

michael2406
Explorer
Jul 22, 2025 6:12 AM UTC

I opened a ticket and there was nothing about a bug... they just confirmed that it is a solution to solve the problem. Seems this issue is present in many forticlient versions.. maybe a "normal" behaviour in some cirumstances when you update your forticlient....

FortiDor
Explorer II
Jul 22, 2025 7:53 PM UTC

Thanks @michael2406 

 

Very strange if it’s not a bug regarding the Support. 
Now it’s not working again and only the SSL VPN is stable enough

 

I hope it will better in the next releases 

sferoz
Staff
Staff
Jul 23, 2025 12:17 AM UTC

Hi Noc,
Can you help share the config, TAC case no and relevant PC route print logs if any to sferoz@fortinet.com for more investigation. Also, please update as per previous suggestions  once you re-install the FCT 7.4.3 if you are still having the same issue. 

michael2406
Explorer
Jul 23, 2025 5:10 AM UTC

I send you an email with case number. When reinstalling 7.4.3 with previous removal of FortiClient with FortiClient-Remover-Tool, than it also works. But these adapters where coming with some previous version of FortiClient. We had issues with clients which only had 7.4.2 installed before. So may it was a issue when updating from 7.4.2 to 7.4.3?

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