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nativenoble
Visitor III
January 29, 2021
Question

Industrial Category missing

  • January 29, 2021
  • 1 reply
  • 3790 views

Hello all, yesterday I could still see the category Industrial under Application Control, today the item has disappeared. The license is active and I have also restarted the machines. Does anyone have an idea what else I can do?

forti (global) # get 
fail-open : disable
database : extended
traffic-submit : enable
anomaly-mode : continuous
session-limit-mode : heuristic
socket-size : 64 (MB)
engine-count : 0
sync-session-ttl : enable
np-accel-mode : basic
cp-accel-mode : advanced
deep-app-insp-timeout: 86400
deep-app-insp-db-limit: 100000
exclude-signatures : none
packet-log-queue-depth: 128
ngfw-max-scan-range : 4096
tls-active-probe:
    interface-select-method: auto

 

Greatings

 

    1 reply

    nicerobot_FTNT
    Staff
    Staff
    January 29, 2021

    Oops I see that your output says none excluded.

     

    Try to enable visibility from CLI:

     

    My_61F # config ips global

    My_61F (global) # show config ips global set database extended set traffic-submit enable set exclude-signatures none end

    My_61F (global) # set exclude-signatures ? none No signatures excluded. industrial Exclude industrial signatures. My_61F (global) # set exclude-signatures none

     

    nativenoble
    Visitor III
    January 29, 2021

    Yes I was searching first, then I found the hint with the exclude none. The point was then also in the menu to see, 1 day later it is no longer displayed no matter what I do.

    nicerobot_FTNT
    Staff
    Staff
    January 29, 2021

    Model/version? You might open a ticket with support ... this sounds odd. I just did it on my 61F and it worked right away.