Fortinet SSO Install Problem

7 replies
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I get this error when installing Fortinet SSO, what could be the reason?

FortiGate

rcpdkcAnswer

Explorer II

I created a new admin user and logged into this session and the problem was fixed.

HarshChavda

Staff

Hello @rcpdkc ,

Can you check and confirm if you're running the installer with administrative privileges. Right-click the installer file and select "Run as administrator."

You can refer this document: https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-install-the-FSSO-Collector-Agent/ta-p/252983

rcpdkcAuthor

Explorer II

Hello. I run the file as administrator but same again.

ozkanaltas

Valued Contributor III

Hello @rcpdkc ,

FSSO collector agent needs some privileges. If your user does not have this privilege, your installation will fail. You can run with admin privilege that setup. If you don't want to run with admin rights, you can restrict FSSO service users. You can follow this document to restrict user rights.

https://community.fortinet.com/t5/FortiGate/Technical-Tip-Restricting-a-Fortinet-Single-Sign-On-Agent/ta-p/198065