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SecurityPlus
SecurityPlus
Explorer III
July 5, 2019
Solved

FortiGateCloud - 2FA

  • July 5, 2019
  • 1 reply
  • 3565 views

Is it possible to utilize two factor authentication (2FA) on the support.fortinet.com website? Or, is it possible to use 2FA on the Cloud Management pages. This would increase security?

    Best answer by tanr

    Yes, you can set up 2FA on support.fortinet.com.  Might be more tricky if you've got multiple people accessing the same account.  There was a notice about this a while back at https://cookbook.fortinet.com/fortinet-support-portal-authentication-process-change-faq/, but the details may have changed again.

     

    I use 2FA for the one remote FortiGate I manage with FortiCloud.  Wouldn't have any remote management without 2FA.

    1 reply

    tanr
    tanrAnswer
    New Member
    July 6, 2019

    Yes, you can set up 2FA on support.fortinet.com.  Might be more tricky if you've got multiple people accessing the same account.  There was a notice about this a while back at https://cookbook.fortinet.com/fortinet-support-portal-authentication-process-change-faq/, but the details may have changed again.

     

    I use 2FA for the one remote FortiGate I manage with FortiCloud.  Wouldn't have any remote management without 2FA.

    SecurityPlus
    SecurityPlusAuthor
    Explorer III
    July 6, 2019

    Thank you!

     

    I now see it via:

    [ol]
  • Log on to the support.fortinet.com webpage
  • Click user name at top right corner of page
  • Click Settings
  • Click 2FA Settings[/ol]
    • Terms & ConditionsAccessibility statement