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Octavius
Octavius
New Member
May 15, 2017
Question

Firmware image issue

  • May 15, 2017
  • 1 reply
  • 8933 views

Hi,

 

We have a 60D that wouldn't boot and we have managed, after a lot of problems, to get a firmware image on to it via TFTP. However when 'Programming the boot device now.' comes up we get the following:

 

............................................................*******************

 

It just keeps adding stars every few minutes. See screenshot. I have formatted the boot device and tried to apply this to both the default and backup firmware with the same result. Any ideas are welcomed.

 

Octavius

 

    1 reply

    emnoc
    emnoc
    New Member
    May 15, 2017

    Here's what I would do;

     

     

    See if you can get a diagnostic image { HQIP } , if you can run it

     

    Based on that and the messages, you might need to open a case with TAC.

     

    Ken

     

    Octavius
    OctaviusAuthor
    New Member
    May 15, 2017

    Thank you Ken,

     

    I was able to run HQPI, that flashed fine. It showed an error on the boot drive running too slow. I tried reflashing with a full firmware, which seemed to install, but it still does not boot. TAC not an option on this device unfortunately.

    emnoc
    emnoc
    New Member
    May 16, 2017

    Dumb question, can you use a v5.2 or v5.4 image? Does it exhibit the same issue/error?

     

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