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nzaw
New Member
March 20, 2024
Question

Failed to load data

Hi all,

    After upgraded FortiOS v6.2.16 build1392 (GA) cannot access to SD-WAN GUI and it's showing "failed to load data". Anyone have s

5 replies

AEK
SuperUser
SuperUser
March 20, 2024

Hi

  • Did you follow the update path?
  • Have you tried with other browser?
  • Please share the below commands (you can hide the IP addresses)
get system startup-error-log
show system virtual-wan-link

 

AEK
nzaw
nzawAuthor
New Member
March 20, 2024


Fortigate_50E_ # get system startup-error-log

Fortigate_50E_ # show system virtual-wan-link
config system virtual-wan-link
set status enable
set load-balance-mode source-dest-ip-based
config members
edit 1
set interface "wan2"
set cost 10
next
edit 2
set interface "wan1"
set cost 5
next
end
config health-check
edit "test_google.com"
set server "8.8.8.8" "8.8.4.4"
set update-static-route disable
set members 2 1
config sla
edit 1
set latency-threshold 50
set jitter-threshold 10
set packetloss-threshold 15
next
--More-- end
next
edit "test_outlook_SLA"
set server "outlook.office.com" "outlook.office.com"
set protocol http
set update-static-route disable
set members 2 1
config sla
edit 1
set latency-threshold 80
set jitter-threshold 80
set packetloss-threshold 5
next
end
next
end
end

Fortigate_50E #

AEK
SuperUser
SuperUser
March 20, 2024

The config is good.

During maintenance window you may use CLI to delete the above config and past it back. I think it should resolve the issue.

AEK
Hong_FTNT
Staff & Editor
Staff & Editor
March 20, 2024

Hi @nzaw,

 

I don't have the same issue in my lab. You can try clearing browser's cache or try a different browser. 

 

Regards, 

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