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vishal1
Explorer
January 18, 2024
Question

Deleted local user admin

  • January 18, 2024
  • 3 replies
  • 1738 views

Hi All,

 

I have deleted admin user on fortigate using fortimanager and push the policy, however now I'm not able to access directly or via fortimanager.

 

Can anyone help me how can I recover the access.

3 replies

pmeet
Staff
Staff
January 18, 2024

is FortiGate still manageable from Forti Manager, like are you still able to push configs to the FortiGate without accessing it from fortimanager, if yes you should be able to create a admin user on Fortimanager and push it back to FortiGate

vishal1
vishal1Author
Explorer
January 19, 2024

Not able to push config from fortimanager to fortigate 

Hong_FTNT
Staff & Editor
Staff & Editor
January 19, 2024

Hi @vishal1,

 

Do you have another admin user? If not, there is no way to access the Fortigate. You will need to factory reset the FortiGate and push new config from FortiManager. 

 

Regards, 

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