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Dev1
New Member
October 19, 2026
Question

ChatGPT Application control

Anyone else suddenly having issues seeing Chatgpt prompts and files uploaded? Application Control | FortiGuard Labs Was working last week and i can still see claude file uploads and prompts just not ChatGPT so not sure if the application signature has changed? Fortigate is 7.4.12

    1 reply

    osoleimani
    Staff
    Staff
    October 19, 2026

    Hi Dev1,

    Application Control relies on FortiGuard application signatures to identify application traffic, so a change in detection does not necessarily mean that the ChatGPT application signature has changed.

    One area worth checking is whether the FortiGate has the latest Application Control signature database and whether the affected sessions are being inspected as expected. You may also want to review the Application Control logs to see how the ChatGPT traffic is currently identified.

    If the issue persists after these checks, you can submit an Application Control signature review request to FortiGuard using the official submission process:

    FortiGuard Application Control Submission

    I hope this provides a useful starting point for investigating the change in behavior.

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