Customer Service

Technical Tip: How to access FortiFlex using the API
lpizziniaco
Customer Service Tip: FortiClient EMS license merging challenges
Alan_L
Customer Service Tip: Register support for both serial numbers in a legacy FortiGate HA cluster
Ajonassen
Troubleshooting Tip: Hardware device is stolen or lost
noelia
Customer Service Tip: BPS Request Type Missing for IAM Users in Ticketing Portal
kumarh
Customer Service Tip: How to check the FortiOS lifecycle
AlbertoAlmeida
Technical Tip: How to install GoToMeeting with remote control compatibility
tana
Customer Service Tip: End of Support Firmware and LTS
Anthony_E
Technical Tip: How to Determine if A Device is Entitled for Elite Service
anderson_yee
Technical Tip: Difference between entitlement file and license key at support portal
Nur
Customer Service Tip: How to create a ticket for Fortinet TAC
AlbertoAlmeida
Troubleshooting Tip: Azure Instance type not available in the location or zone. SkuNotAvailable
JNDias
Technical Tip: FortiCloud Subscription is not reflecting right after registration of contract
jera
Customer Service Tip: FortiCloud Two-Factor Authentication (2FA) resource list
Bill_Lynch
Customer Service Tip: How to renew the subscription services for a Fortinet product
vsajeev
Customer Service Tip: FortiToken error message 'token does not belong to product' or 'no valid token found'
anoushiravan
Technical Tip: How to upload a file on a Ticket from the FortiCloud Portal
ManoelMartins
Customer Service Tip: Answers to common Two-Factor Authentication (2FA) queries
msrinivasan
Customer Service Tip: Two-Factor Authentication (2FA) improvement and enforcement in the FortiCloud Portal
msrinivasan
Customer Service Tip: Requirements for Unit Registration
msrinivasan
Customer Service Tip: Requirements for Contract Transfer Request
msrinivasan
Customer Service Tip: Requirements for Unit Transfer Request
msrinivasan
Technical Tip: How to track Bug (Partner's profile only)
Nishtha_Baria
Customer service Tip: Warranty and Contract Autostart policy
Mohanapriya97
Technical Tip: Generating Reports from the Asset Management Portal (FortiCloud)
sharman

Technical Tip: How to access FortiFlex using the API

Customer Service Tip: FortiClient EMS license merging challenges

Customer Service Tip: Register support for both serial numbers in a legacy FortiGate HA cluster

Troubleshooting Tip: Hardware device is stolen or lost

Customer Service Tip: BPS Request Type Missing for IAM Users in Ticketing Portal

Customer Service Tip: How to check the FortiOS lifecycle

Technical Tip: How to install GoToMeeting with remote control compatibility

Customer Service Tip: End of Support Firmware and LTS

Technical Tip: How to Determine if A Device is Entitled for Elite Service

Technical Tip: Difference between entitlement file and license key at support portal

Customer Service Tip: How to create a ticket for Fortinet TAC

Troubleshooting Tip: Azure Instance type not available in the location or zone. SkuNotAvailable

Technical Tip: FortiCloud Subscription is not reflecting right after registration of contract

Customer Service Tip: FortiCloud Two-Factor Authentication (2FA) resource list

Customer Service Tip: How to renew the subscription services for a Fortinet product

Customer Service Tip: FortiToken error message 'token does not belong to product' or 'no valid token found'

Technical Tip: How to upload a file on a Ticket from the FortiCloud Portal

Customer Service Tip: Answers to common Two-Factor Authentication (2FA) queries

Customer Service Tip: Two-Factor Authentication (2FA) improvement and enforcement in the FortiCloud Portal

Customer Service Tip: Requirements for Unit Registration

Customer Service Tip: Requirements for Contract Transfer Request

Customer Service Tip: Requirements for Unit Transfer Request

Technical Tip: How to track Bug (Partner's profile only)

Customer service Tip: Warranty and Contract Autostart policy

Technical Tip: Generating Reports from the Asset Management Portal (FortiCloud)

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