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NOTE: FortiNAC is now named FortiNAC-F. For post-9.4 articles, see FortiNAC-F. FortiNAC is a zero-trust network access solution that provides users with enhanced visibility into the Internet of Things (IoT) devices on their enterprise networks.
cmaheu
Staff
Staff

Created on ‎12-20-2018 01:07 PM Edited on ‎11-11-2024 09:34 PM By Community Manager

Article Id 190174

Technical Tip: Enable Windows Dissolvable Agent debug logging

Description


This article describes how to enable Dissolvable Agent policy debugging for troubleshooting purposes.

 

Scope

 

FortiNAC, Persistent Agent.


Solution

 

  1. Login to NAC server CLI as root and run the following command:


agenttool debug -enableDA

  1. Run the scan.
  2. %TEMP%\csalog.txt is created in the Windows machine that was scanned. 
  3. Disable DA debug:


agenttool debug -disableDA
 

  1. Submit csalog.txt to support.
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