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DPadula
Staff & Editor
Staff & Editor
August 19, 2023

Troubleshooting Tip: Windows 11 update causing FortiClient error -5029

  • August 19, 2023
  • 0 replies
  • 11888 views
Description

This article describes that sometimes in Windows 11 updates might break the FortiClient operation causing the error -5029. 

 

Error.PNG
Scope All FortiClient versions on Windows 11.
Solution

Before applying the command, make sure to have checked the Internet Explorer settings on the following article:

Technical Tip: FortiClient TLS 'error 5029': failed to establish the VPN connection

 

In case the article above did not fix the issue, probably Windows 11 has got an update that has changed the Internet Explorer settings. 

 

Solution: To reset the Internet Explorer setting to default open the CMD on Windows and run the following command RunDll32.exe InetCpl.cpl,ResetIEtoDefaults

 

b2ap3_thumbnail_reset-1.jpg

 

After that try to connect again, the FortiClient should work as expected. 

 

Connected with Windows 10.PNG
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