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Fafofu
New Member
April 29, 2020
Question

Web filtering stops working. Why?

I install "FortiClient" without a server. Install on a laptop. The laptop is connected to the Internet via "WiFi". I tried two different laptops. Installed "Windows 10 build 1903". After installation, sites are blocked. But if you restart the laptop then filtering is turned off. The forticlient service is started, and the protection status is enabled.

I tried to install "FortiClient" v5.6, v6.

Why?

PS. There is a workstation connected over a local network and there protection does not fail. :( Whyyyyyy 

3 replies

Dave_Hall
New Member
April 29, 2020

Are you using the FortiClient for connecting to a VPN? 

Is split DNS/tunneling used on the laptop?

 

Fafofu
FafofuAuthor
New Member
April 30, 2020

I use only web filtering.

I tried to reproduce the error on two old laptops, one installed Windows 7, the other Windwos 10 build 1903, and there were no problems with the program. While the problem arises on two new laptops with AMD processors ...

Fafofu
FafofuAuthor
New Member
April 30, 2020

I checked everything I could. No software can interfere with forticlient operation. On windows 10 build 1909, on problem laptops, the problem persists. I did the diagnosis. I attach the link.

 

Diagnostic

Thought Leadership. Security Summit. Thursday, November 12th, PGA National Resort, Palm Beach Gardens, FL.
Thought Leadership. Security Summit. Thursday, October 8th. Disney's Grand Californian Hotel & SPA, Anaheim, CA.
Security Operations Summit: Modernize SecOps. Operate AI-Native.AMER: November 4 | 9:00 AM PST. India and SAARC: November 5 | 10:00 AM IST. EMEA: November 5 | 10:30 AM CET. APAC: November 5 | 11:00 AM SGT