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WA3
New Member
February 2, 2026
Solved

VM LIC

  I  downloaded  VM  from fort iCloud  Sit  and I cant make evaluation LIC when I put my mail and password get this massage in  CLI  for FortiGate  
FortiGate—VM64 login: Requesting Fort iCare Trial license,
requesting Fort iCare Trial license, proxy : (null)

AEK
AEKAnswer
SuperUser
February 3, 2026

1. Enter support.fortinet.com and create an account.

2. Try ping fortinet.com instead in order to check dns resolution as well.

AEK

3 replies

AEK
SuperUser
SuperUser
February 3, 2026

Mail/password must be you Fortinet support credentials.

The VM must be able to reach Fortinet on internet.

AEK
WA3
WA3Author
New Member
February 3, 2026

Mail/password must be you Fortinet support credentials. how can i know my account title .  

The VM must be able to reach Fortinet on internet I make CLI command  execute ping 8.8.8.8 and it is connected .  

AEK
SuperUser
AEKAnswer
SuperUser
February 3, 2026

1. Enter support.fortinet.com and create an account.

2. Try ping fortinet.com instead in order to check dns resolution as well.

AEK
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