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huantc
huantc
Explorer
May 2, 2023
Question

User authentication

  • May 2, 2023
  • 4 replies
  • 3178 views

Currently I have a problem: i installed ipsec vpn successfully. Stand from the vpnclient user position and access to vpn but it shows a web page and asks to enter the user/password again. I want to remove the requirement to enter 1 more user/password, how do I do that. Currently I am using version 5.2

4 replies

sw2090
SuperUser
sw2090
SuperUser
May 2, 2023

that looks like if you have enabled some automatism to open some webpage upon vpn connection plus looks like you enabled a user authentification on the policy which is hit.

huantc
huantcAuthor
Explorer
May 2, 2023

how to turn it off. i want to just login vpn once

Markus_M
Staff & Editor
Markus_M
Staff & Editor
May 2, 2023

Hi,

 

it will depend on the page that you actually see. Generally I would guess that the FortiGate is giving you the prompt to authenticate. Labeled as "firewall authentication" with some grey/orange field. That is something based on the firewall policies that the FortiGate might not see the user that IPSec authenticated, hence it is asking again. That answer is only true if you see that prompt of course.

 

Best regards,

 

Markus 

LeVLo
LeVLo
Explorer
May 12, 2025

For anyone having this issue, this happens when you include the User/Group in the Firewall policy, instead use the VPN network in Source/Destination.

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