Skip to main content
dlya
dlya
New Member
October 18, 2013
Question

SSO Authentication TimeOut

  • October 18, 2013
  • 3 replies
  • 8028 views
Hi, i use a Fortigate-VM: Operation Mode NAT Firmware Version v5.0,build0228 (GA Patch 4) I use SSO with Active Directory, users access to Internet with transapent authentication to AD using SSO. It works fine. The issue we have is when users leaves the office and not shut down windows, next day can not access to Internet until they reboot windows, after it works fine. I know that there is a time-out that need to reauthenticate, but i want to know if there is a solution for it !!!

    3 replies

    comdini
    comdini
    New Member
    October 19, 2013
    in here I' m also facing with this issue. I' ve noted with specially Laptops. during Hibernate , Standby or switch from one Network adapter to other ( Wi-FI to LAN or LAN to Wi-Fi ). I' m using Polling Mode ( Windows NETAPI ) in FSSO. tested other mode also. problem same. MY OS is V4.0 MR 3 Patch 14. please advise us.
    billp
    billp
    New Member
    October 23, 2013
    dyla, I' m new to using AD on the Fortigates, but I think this is functioning " as designed." If the computer goes to sleep, the FSSO agent can' t verify that the user is still logged in and will de-authenticate it. If you logout and login, it should fix the problem. I don' t think you need a full reboot. There is a " dead entry timeout" setting in the FSSO agent on the AD server that determines how long before a non-responding computer will be de-authenticated. The default is 480 minutes (8 hours). You could changing it to 720 minutes (12 hours) to see if that helps.
    dlya
    dlyaAuthor
    New Member
    October 23, 2013
    Hi, if i do a log off and log in not work too, i have to reboot windows and then works fine again.
    Terms & ConditionsAccessibility statement