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bsautner
New Member
Nov 15, 2023 2:01 PM UTC
Solved

ssid not broadcasting

I've been at this for a couple days so I'm hoping someone can help.  This used to work until I did a factory reset.  I just updated my licence.  LAN/WAN is working just fine, I'm on it right now. 

 

Model: FortiGate 40F

Firmware: v7.0.13 build0566 (Mature)

 

I just want a basic WIFI AP Bridge - All of the docs and video say to enable the Managed FortiAPs but I don't have any listed.  When I try to add one using my 40F serial number is says Invalid Serial Number

 

I go through the setup where I: 

  • Wifi & Switch Controller -> SSIDs -> New SSID Bridge Mode with SSID name and password
  • Wifi & Switch Controller -> FortAP Profiles -> New Profile -> Use Defaults and I just add SSIDs manually and add the above SSID to both channels.

Everything seems to be up I just can't see or join the network from a wifi devices.

 

Screenshot 2023-11-15 085656.pngScreenshot 2023-11-15 085607.png

 

I don't remember having to do more than this the first time I set it up. 

Hong_FTNT
Hong_FTNTAnswer
Staff & Editor
Nov 15, 2023 2:56 PM UTC

Hi @bsautner,

 

FortiGate doesn't have Wifi antenna which means it is not capable of broadcasting SSIDs. Do you have a FortiAP or a third party access point configured? 

 

Regards, 

4 replies

Sheikh
Staff
Staff
Nov 15, 2023 2:14 PM UTC
bsautner
bsautnerAuthor
New Member
Nov 15, 2023 2:33 PM UTC

Thanks for the fast response.  Yes, my config looks the same as the settings in those tips - I added the SSID manually to the AP and broadcast is enabled.  I went through this process again and found that after adding a bridged ssid the Profile FAP221E-default appeared automatically and I used that.  Before I added on manually.  Still not working though

 

Screenshot 2023-11-15 092914.pngScreenshot 2023-11-15 092808.png

Hong_FTNT
Staff & Editor
Hong_FTNTAnswer
Staff & Editor
Nov 15, 2023 2:56 PM UTC

Hi @bsautner,

 

FortiGate doesn't have Wifi antenna which means it is not capable of broadcasting SSIDs. Do you have a FortiAP or a third party access point configured? 

 

Regards, 

bsautner
bsautnerAuthor
New Member
Nov 15, 2023 3:06 PM UTC

uggg you're right.  I was certain we were using the 40F as an AP for over a year and even had to recheck the spec https://www.fortinet.com/content/dam/fortinet/assets/data-sheets/fortigate-fortiwifi-40f-series.pdf 

 

There was indeed an AP device dangling in the back of the cabinet.  Thanks! 

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