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Nco_L
Nco_L
New Member
September 19, 2019
Solved

SNMP Fortigate : timeout - not responding

  • September 19, 2019
  • 2 replies
  • 42223 views

Hello,

 

I would like to request information from my Fortigate via the SNMP protocol, so I configured the protocol, community etc. on the web interface, then activated the protocol on an internal interface to make it operational.

However, I have no answer from my Fortigate during the requests: Timeout,...

 

Thank you for your help.

Best answer by BrianB

If you have trusted hosts enabled at all, then you will need to add the IP of your polling/trap server as a trusted host.

I just went through this yesterday.

2 replies

Druss
Druss
New Member
September 19, 2019

Are you using VDOM? If so the management VDOM is root…

 

"To get SNMP working with VDOM enabled: 

 

Make sure that the interface where the SNMP collector connects to is part of the management VDOM.

 

This can be fixed in two ways

[ol]
  • Making sure that the VDOM the SNMP interface is configured for on fortigate is the management vdom by changing the management vdom. FGT # config global FGT (global) # config system global FGT (global) # set grep management-vdom
  • Using an interface that belongs to default "root" vdom for SNMP traps"[/ol]
    • Nco_L
    Nco_LAuthor
    New Member
    September 19, 2019

    Thank you for your quick answer, but we do not use in VDOM in our current configuration.

    rwpatterson
    rwpatterson
    New Member
    September 19, 2019

    Do you have trusted hosts defined? If so, is the SNMP server in that list?

    Nco_L
    Nco_LAuthor
    New Member
    September 19, 2019

    My SNMP server is not declared as a trusted host but trusted hosts are not reserved only for users?

    Because I would like to use Centreon to send SNMP requests, so I don't connect to the Firewall.

    (I use SNMP version 2c)

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