Skip to main content
electrovalent
electrovalent
New Member
March 28, 2025
Question

sftp connection

  • March 28, 2025
  • 4 replies
  • 1582 views

Hi,

I am trying to connect to sftp via:

execute backup config sftp /mnt/Data1/nas/Fortigate_Backup/%%date%%-backup.conf 10.10.10.10 domain\user <password> encryption-<encryption>

 

On a FGT80 with v.7.2.11

The error is:  Connect to sftp server 10.10.10.10 ...
Send config file to sftp server via vdom root failed.
Command fail. Return code -1.

 

I can successfully login to sftp from other clients.

 

Any thoughts? thanks in advance

 

John

4 replies

dingjerry_FTNT
Staff
dingjerry_FTNT
Staff
March 28, 2025

Hi @electrovalent ,

 

Please make sure that you have a route entry to 10.10.10.10 in the root VDOM.

    electrovalent
    electrovalentAuthor
    New Member
    March 30, 2025

    Hi dingjerry_FTNT,

     

    Yes i have a route entry.

     
    AEK
    SuperUser
    AEK
    SuperUser
    March 28, 2025

    Hi Electrovalent

    Try ssh from FGT root VDOM to the server.

    exec ssh username@10.10.10.10
    AEK
      electrovalent
      electrovalentAuthor
      New Member
      March 30, 2025

      Hi AEK,

       

      I can successfully connect using:

      exec ssh user@domain.example@10.10.10.10

       

      Also tried to change the command to:

      execute backup config sftp /mnt/Data1/nas/Fortigate_Backup/%%date%%-backup.conf 10.10.10.10 user@domain.example <password> encryption-<encryption>

      With no success

      AEK
      SuperUser
      AEK
      SuperUser
      March 30, 2025

      Hi Elec

      It can be related to access rights. So can you try ssh to the same server with the same user and try write some file to the same target folder?

      AEK
        ametkola
        Staff
        ametkola
        Staff
        April 2, 2025

        Hello @electrovalent ,

         

        Please check and perform the steps as in the article to further verify this issue :

        https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-Unable-to-backup-FortiGate-config-to/ta-p/317017

         

        Regards,

         

         

        AEK
        SuperUser
        AEK
        SuperUser
        April 2, 2025

        One last try..

        If your password contains special characters please put the password between quotes ot double quotes.

        'password' or "password".

        AEK
        Terms & ConditionsAccessibility statement