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andej
New Member
April 27, 2024
Question

SFP+ Module compatibility

  • April 27, 2024
  • 3 replies
  • 15857 views

I had a few spare SFP+ modules that I want to implement in the fortilink ports as we are replacing our switch stacks. These modules are third party.

I tried connecting them and I was able to get a link light on the X2 port on the firewall but no link lights on the switch. The fibre connections are crossed correctly but I don’t get an uplink on the fortiswitch.

Any ideas?

3 replies

ozkanaltas
Valued Contributor III
April 27, 2024

Hello @andej ,

 

If you are sure that SFP is compatible with Fortigate and Switch, you can try to change the interface speed. Generally, problems are solved this way.

 

 

config system interface edit <interface-name> set speed <1000full/10000half/100full/100half/10full/10half/auto> end

 

 

https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-Verify-FortiGate-Configuration-for-SFP/ta-p/194757

mpeddalla
Staff
Staff
April 27, 2024

Hello  @andej ,

 

Thank you for contacting the Fortinet Forum portal.

As @ozkanaltas  mentioned, most problems would be compatibility of the SPF or speed.

please refer below links to verify the transceiver on fortiswitch and fortigate and to adjust the speed.

https://community.fortinet.com/t5/FortiGate/Technical-Note-How-to-check-SFP-transceiver-module-serial-number/ta-p/194318

https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-Verify-FortiGate-Configuration-for-SFP/ta-p/194757

https://community.fortinet.com/t5/FortiSwitch/Troubleshooting-Tip-Resolving-issues-with-non-functional/ta-p/276502

https://community.fortinet.com/t5/FortiSwitch/Troubleshooting-Tip-SFP-SFP-transceivers-port-fiber-link-is-not/ta-p/193940

 

Best regards,

Manasa.

 

If you feel the above steps helped resolve the issue, mark the reply as solved so that other customers can get it easily while searching for similar scenarios.

AEK
SuperUser
SuperUser
April 27, 2024

In my experience I got over 90% of third party SFP(+) working on Fortinet devices, so you shouldn't have an issue with compatibility, just make sure both ends are of the same type (i.e: both short wave, or both long wave) and use the right cable.

On the other hand I think Fortinet may not support you in case you have any related issue.

AEK
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