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MeHere
New Member
October 14, 2022
Solved

Reset Admin password

  • October 14, 2022
  • 4 replies
  • 23757 views

Hi,

Switch details as follows:

Model: FortiSwitch-108E-POE

Firmware version: v7.0.3,build0058

Stand alone mode.

 

We have a situation where an admin changed the password and has since left and is not contactable.

I have tried pressing <space> during boot (no login prompt came up for me to use the maintainer account as with the Fortigates) and get presented with this menu:

 

[G]: Get firmware image from TFTP server.
[F]: Format boot device.
[I]: Configuration and Information.
[U]: Upgrade BIOS image.
[R]: Reboot FortiSwitch.
[Q]: Quit menu and continue to boot.
[H]: Display this list of options.

 

If I press [I] I get this menu

[S]: Set serial port baudrate.
[C]: Set DHCP Enabled.
[E]: Set restricted mode.
[T]: Set menu timeout.
[P]: Ping an IP address.
[R]: Reset environment to default.
[U]: Upgrade component firmware.
[I]: Display hardware information.
[B]: Display boot information.
[Q]: Quit this menu.
[H]: Display this list of options

 

Is there a way to change the admin password?

 

thanks

 

Best answer by manasac

Hi @MeHere 

 

Currently, there is no option to reset the admin password of Fortiswitch.

Use [R]: Reset environment to default from the menu during bootup, this will reset the password along with the config.

 

4 replies

anikolov
Staff
Staff
October 16, 2022

Hello MeHere,

 

Please try the following KB:

https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-change-the-admin-password-on-the-FortiGate/ta-p/200943

 

Let us know if this helps.

 

Regards,

MeHere
MeHereAuthor
New Member
October 16, 2022

This does not help, as I stated this is a stand alone system. The instructions you have provided are for a system managed by a fortigate.

manasac
Staff
manasacAnswer
Staff
October 21, 2022

Hi @MeHere 

 

Currently, there is no option to reset the admin password of Fortiswitch.

Use [R]: Reset environment to default from the menu during bootup, this will reset the password along with the config.

 

MeHere
MeHereAuthor
New Member
October 23, 2022

Thanks @manasac, I have a backup so can make it work as the setup is not that complicated.

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