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karedo
New Member
April 9, 2019
Solved

Replacing Power Supply

We have a FG-3240C. We just received a replacement power supply SP-FG3000D-PS.

Is there any documentation on how to remove bad power supply and install the new one?

    Toshi_Esumi
    SuperUser
    April 9, 2019

    We don't have this particular model, but 1500Ds.

    https://www.fortinet.com/content/dam/fortinet/assets/data-sheets/FortiGate_3000D.pdf

    But I assume procedure would be the same.

    You or TAC must have determined it was bad and went to RMA because you couldn't get rid of "alarm=1" in "exe sensor list". It's hot-swappable so just pinch the lever and pull the bad PS out then insert a replacement. After that check the output of exe sensor list again. All should show "alarm=0" after plugging in the power cord from an outlet. You probably want to pay attention to those "value=" part in the output because those indicate more meaningful values like voltage, rpm, temperature, etc.

    1 reply

    Toshi_Esumi
    SuperUser
    SuperUser
    April 9, 2019

    We don't have this particular model, but 1500Ds.

    https://www.fortinet.com/content/dam/fortinet/assets/data-sheets/FortiGate_3000D.pdf

    But I assume procedure would be the same.

    You or TAC must have determined it was bad and went to RMA because you couldn't get rid of "alarm=1" in "exe sensor list". It's hot-swappable so just pinch the lever and pull the bad PS out then insert a replacement. After that check the output of exe sensor list again. All should show "alarm=0" after plugging in the power cord from an outlet. You probably want to pay attention to those "value=" part in the output because those indicate more meaningful values like voltage, rpm, temperature, etc.

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