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skrueger1
Visitor III
April 24, 2024
Question

Replacement Guest User E-Mail Template & HTML

  • April 24, 2024
  • 6 replies
  • 2820 views

When i inserting HTML into the template

The recipient receives the plain text, i.e.

!DOCTYPE html><html><div><strong>Ihr ASWO WLAN Zugang</strong></div><div></div><div></div><div></div><div> <p>Lieber Gast, wir freuen uns auf Ihren Besuch bei uns in Eime!</p> </div><div></div><div>Dami


The document is not converted to html by the recipient. The offered Format is

Message Format: text/html
Also the question, is it possible to change the description of the template also?

Is there a solution to this?
Templates are not supported by the Forti Support.
Thank you

6 replies

AEK
SuperUser
SuperUser
April 24, 2024

Can you try the following?

config system replacemsg auth auth-guest-email-page
set format html
AEK
skrueger1
skrueger1Author
Visitor III
April 25, 2024

Hi,

thank you for your reply.

 

Config edited: see below....

Unfortunately not a satisfactory result; is there possibly another idea?

 

edit "default"
set comment "Default replacement message group."
config auth
edit "auth-guest-email-page"
set buffer "<!doctype html><html>.......</html>"
set header http
set format html
next
end
next
end

Hong_FTNT
Staff & Editor
Staff & Editor
August 19, 2024

Hello @skrueger1,

 

Guest User Email Template doesn't support HTML format on FortiGate as of now. It is possible to submit a New Feature Request but it is not guaranteed to be approved. 

 

Regards, 

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