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zecanh
New Member
September 30, 2015
Question

Receiving Attachment Size

  • September 30, 2015
  • 7 replies
  • 13263 views

Hello I am beginner and esto need of a helping hand I fotimail 200D utiliso as gateway and I'm having trouble receiving attachment larger qeu 10 MB. ever seen that by default it accepts a maximum of 10 MB. I configured in SMTP, and the session profile and profile content to receive 30 mb and also create a policy for this. and yet it still does not receive.

    7 replies

    Paul_S
    New Member
    September 30, 2015

    what does the log entry say when you try to send a large attachment?

     

    you have to set your limit 33% larger than you really want because of MIME encoding.  This is true for all email solutions because SMTP uses MIME encoding no matter the email system vendor.

    zecanh
    zecanhAuthor
    New Member
    September 30, 2015

    Paul S wrote:

    what does the log entry say when you try to send a large attachment?

     

    you have to set your limit 33% larger than you really want because of MIME encoding.  This is true for all email solutions because SMTP uses MIME encoding no matter the email system vendor.

    Hello yes is specified 30 megs (30720) looks at the return

    elivery to the following recipient failed permanently:

    Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain usinasantaisabel.com.br by mail.usinasantaisabel.com.br. [186.227.168.4].

    The error que the other server returned was: 552 5.2.3 Message size (12,730,634) is over limit (10485760)

    abelio
    SuperUser
    SuperUser
    September 30, 2015

    zecanh wrote:

    Hello I am beginner and esto need of a helping hand I fotimail 200D utiliso as gateway and I'm having trouble receiving attachment larger qeu 10 MB. ever seen that by default it accepts a maximum of 10 MB. I configured in SMTP, and the session profile and profile content to receive 30 mb and also create a policy for this. and yet it still does not receive.

    Hi,

    assuming you're running gateway/transparent mode, look under domain definition

     

     

     

     

    If your email traffic doesn't match your defined session profile, this setting rules.

     

    i hope it helps

    regards

    zecanh
    zecanhAuthor
    New Member
    October 1, 2015

    abelio wrote:

    zecanh wrote:

    Hello I am beginner and esto need of a helping hand I fotimail 200D utiliso as gateway and I'm having trouble receiving attachment larger qeu 10 MB. ever seen that by default it accepts a maximum of 10 MB. I configured in SMTP, and the session profile and profile content to receive 30 mb and also create a policy for this. and yet it still does not receive.

    Hi,

    assuming you're running gateway/transparent mode, look under domain definition

     

     

    If your email traffic doesn't match your defined session profile, this setting rules.

     

    i hope it helps

    regards

    Hello .. good evening

    mail domain settings maximum message size 30720

    I believe you are using the message size by default when telnet uses the EHLO

    or 250-ENHANCEDSTATUSCODES 250-PIPELINING 250-8bitmime 250-SIZE 10485760 250-DSN AUTH PLAIN LOGIN-250 250-STARTTLS 250-DELIVERBY 250 HELP

    and conf. the domain config domain-setting       September host 192.168.1.8       September-recipient verification smtp       September recipient verification-background-ldap       September recipient-verification-background-profile Exchange_mail       September global-Bayesian disable       config sender-addr-rate-ctrl-exempt       end       September-language webmail Portuguese       SET IP-pool-direction incoming       September greeting-with-host-name domainname       September ldap-user-profile Exchange_mail       September max-message-size 30720     end   next

    config profile content       edit releases> 10mb         September-content archive-check enable         September check-max-num-of-attachment enable         September max-num-of-attachment 100         September defersize 30720         config-name attachment         end         September filetype-video enable         September filetype-enable audio         September filetype-image enable         September filetype-image-enable gif         September filetype-image-jpeg enable         September filetype-image-enable tiff         September filetype-image-enable PNG         September filetype-image-enable other         September action-default libera_anexo_Maior10mb         config monitor           edit 1             September dictionary-profile UsiGeralExtencao             September action UserQuarantine_Inbound             September scan-enable pdf             September scan-enable msoffice             September scan-enable archive           next           edit 2             September dictionary-profile BloqueioPalavras             September action UserQuarantine_Inbound             September scan-enable pdf             September scan-enable msoffice             September scan-enable archive           next         end       next       edit UsiGeralExtencao         September-content archive-check enable         September archive-block-recursive enable         September check-max-num-of-attachment enable         September archive-max-recursive-level 20         September defersize 30720

     

     

    abelio
    SuperUser
    SuperUser
    October 1, 2015

    zecanh wrote:

     

    Hello .. good evening

    mail domain settings maximum message size 30720

    I believe you are using the message size by default when telnet uses the EHLO

    or 250-ENHANCEDSTATUSCODES 250-PIPELINING 250-8bitmime 250-SIZE 10485760

    ....

     

    Hi,

    If your mail server size limit is 10MB, then fortimail it's not the component blocking your 30MB emails.

    To solve the issue, adjust server and fortimail settings accordingly 

     

    best

     

    zecanh
    zecanhAuthor
    New Member
    October 1, 2015

    zecanh wrote:

    Hello I am beginner and esto need of a helping hand I fotimail 200D utiliso as gateway and I'm having trouble receiving attachment larger qeu 10 MB. ever seen that by default it accepts a maximum of 10 MB. I configured in SMTP, and the session profile and profile content to receive 30 mb and also create a policy for this. and yet it still does not receive.

    Hello friends thought the solution IP policy was pointing straight srevidor of the exchange after I have changed to 0.0.0.0/0 destination ip passed him to enter email

    Thank per hour

    regards