Randomly getting logged out

Forum|Forum|6 years ago
January 29, 2020
8 replies
13274 views

60e - 6.0.4

This is driving me insane. I'm continuously being logged out of the gui. Sometimes its so quick I can't even select "Login Read-Write" and sometimes its the first menu I click on. Other times its after 5 minutes of continuous activity. Doesn't matter if I use a local account or a remote account. Same randomness. Its logging me out "successfully" each time.

Login timeout is set to 60 seconds (need time for duo). Inactivity is set to 10 minutes. I'll happily provided any logs/config if someone could point me in the right direction.

Thanks

fgt.jpg

6.0

emnoc

New Member

What happen if you use ssh? I would look at a pcap and see if any tcp-rst are happening and monitor the pid to ensure the web http service is not restarting.

get system performance top

diag sys kill 9 <pid for http>

Just my two cts observation

Ken Felix

James_G

New Member

Do you have a proxy between you and the web console - I got this when I has a proxy set

mzamora

New Member

Same issue here with FortiPAM. Randomly getting logged out. My fortipamvm machine navigates through a explicit proxy. (Configured with autoupdate tunneling)

Toshi_Esumi

SuperUser

I would check if the same problem happens when you SSH into it. Then check any bugs related to the symptom in the release notes for 6.0.4 - 6.0.9, and upgrade it to a fixed version. Generally safe to go to the latest within the major version (6.0) unless you hit the sweep spot for one of known issues.