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rustyjarz
New Member
August 4, 2020
Question

RADIUS Client Import

  • August 4, 2020
  • 1 reply
  • 2244 views

Hi,

 

I just imported a bunch of RADIUS clients into the FortiAuth, and now the Create New is Greyed out, and if I select am existing client to clone from, I'm getting the below. The system indicated to me the import was successful! 

 

404 Not Found

Server can't find the requested resource.

 

Please contact your administrator.

 

System Information

Host Namexxxxxxxxxx [link=https://syd2-vm-fauth01/system/hostname/?next=/dashboard/][Change][/link]Device FQDNxxxxxxxxxxxxxxxx[link=https://syd2-vm-fauth01/system/dnsname/?next=/dashboard/][Change][/link]Serial NumberxxxxxxxxxxxxxSystem TimeTue Aug 4 11:04:03 2020 [link=https://syd2-vm-fauth01/system/time/?next=/dashboard/][Change][/link]Firmware Versionv6.0.4, build0059 (GA) [link=https://syd2-vm-fauth01/system/firmware/upgrade/?next=/dashboard/][Upgrade][/link]System ConfigurationLast Backup: N/A [link=https://syd2-vm-fauth01/recovery/?next=/dashboard/][Backup/Restore][/link]Current AdministratorxxxxxxxxUptime105 day(s) 21 hour(s) 11 minute(s)Shutdown / Reboot[Reboot] [Shutdown]

    1 reply

    xsilver_FTNT
    Staff
    Staff
    September 11, 2020

    Hi,

     

    every FortiAuthenticator do have a limited amount of configurable RADIUS clients, based on model size for HardWare units, or User license for VM units.

    It might be due to your "a bunch of" being too big.

    But from mentioned error when you try to edit those it might also be some database issue.

    I would suggest to get in contact with Fortinet TAC and open technical ticket (via https://support.fortinet.com).