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Visitor III
July 18, 2017
Question

Queue Types

  • July 18, 2017
  • 1 reply
  • 8083 views

While integrating FortiMail in our monitoring system I recognised there are 6 different queue types:

 

Default

Default Slow

Incoming

Incoming Slow

Outgoing

Outgoing Slow

 

The difference between regular queue and slow queue is documented quite well:

 

• Regular mail queue When the initial attempt to deliver an email fails, the FortiMail unit moves the email to the regular mail queue.

• Slow mail queue After another two failed delivery attempts, the FortiMail unit moves the email to the slow mail queue. This allows the FortiMail unit to resend valid email quickly, instead of keep resending invalid email (for example, email destined to an invalid MTA) 

 

What's the difference between default, incoming and outgoing?

    1 reply

    Dirty_Wizard_FTNT
    Staff
    Dirty_Wizard_FTNT
    Staff
    July 24, 2017
    • Default: Displays all email in the regular mail queue. • Incoming: Only displays the incoming email in the regular mail queue. • Outgoing: Only displays the outgoing email in the regular mail queue.
    localhost
    localhostAuthor
    Visitor III
    July 25, 2017

    Wouldn't that mean: Default = Incoming + Outgoing?

     

    That's just not the case. For example, I have mails in the default slow cue, but both incoming- and outgoing-slow cues are empty.

    Dirty_Wizard_FTNT
    Staff
    Dirty_Wizard_FTNT
    Staff
    August 3, 2017
    Check the logs for the messages that got queued. The direction may not have been determined in which case they would go to default.
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