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cheng_yang999
cheng_yang999
New Member
June 18, 2013
Question

process ' cmdbsvr' is in ' D' status

  • June 18, 2013
  • 6 replies
  • 18107 views
process ' cmdbsvr' is in ' D' status. what is the situation about this? How to solve this problem? And,I can' t config any setting Run Time: 46 days, 16 hours and 45 minutes 15U, 33S, 52I; 2021T, 1309F, 132KF miglogd 32 R 29.2 0.9 ipsengine 16401 R < 24.1 3.3 ipsengine 16402 R < 22.1 3.4 ipsengine 16397 R < 21.8 3.3 ipsengine 16398 R < 19.2 3.4 cmdbsvr 16163 D 17.6 1.1 ipsengine 16400 R < 14.4 3.3 ipsengine 16399 S < 14.1 3.4 urlfilter 16285 S 0.3 0.8 newcli 16480 R 0.3 0.7 updated 65 R 0.3 0.6 cw_acd 79 S 0.0 2.2 proxyworker 48 S 0.0 1.5 proxyworker 42 S 0.0 1.4 httpsd 16167 S 0.0 1.2 httpsd 16166 S 0.0 1.2 httpsd 16465 S 0.0 1.1 httpsd 16390 S 0.0 1.0 httpsd 16456 S 0.0 1.0 sslvpnd 85 S 0.0 1.0 sslvpnd 86 S 0.0 1.0

    6 replies

    pcraponi
    pcraponi
    New Member
    June 19, 2013
    Hi, Try to kill and restart the process (using CLI): # diag sys kill 11 16163 The 11 are the signal to kill and restart the process. 16163 are the PID of cmdbsvr process (this number can be changed). If didn' t work, reboot the device or open a fortinet support case. Regards, Paulo Raponi
    romanr
    romanr
    New Member
    June 19, 2013
    Never kill the cmdbsvr process!!!! Chances are high, that you lose config! Have a look, if you have a config backup and try rebooting the box in a maintenance window! br, Roman
    cheng_yang999
    cheng_yang999Author
    New Member
    June 20, 2013
    I lost the config after rebooting the device It display as follows message in booting process. Shall someone explain why the device lost config after reboot ? what does it mean when process ' cmdbsvr' is in ' D' status? why does it cause device lose the config? --------------------------------------------------------------------------------------- Press any key to display configuration menu... ...... Reading boot image 1178419 bytes. Initializing firewall... System is started. unzip config file error sys_vd_SSLVPN.conf.gz, -1 unzip config file error sys_vd_root.conf.gz, -1 stat(' /data/./config/sys_global.conf.gz' ) failed: Input/output error zip conf file /data/./config/sys_global.conf.gz failed -1! stat(' /data/./config/sys_vd_root.conf.gz' ) failed: Input/output error zip conf file /data/./config/sys_vd_root.conf.gz failed -1! FG36002504400024 login: stat(' /data/./config/sys_global.conf.gz' ) failed: Input/output error zip conf file /data/./config/sys_global.conf.gz failed -1! ---------------------------------------------------------------------------------------------
    romanr
    romanr
    New Member
    June 20, 2013
    The cmdbsrv is responsible for maintaining and writing configuration! If its process status is " D" it is most likely that it isn' t able to read or write the configuration file from flash!! (telling delayed and waiting for IO) Your box seems to have a flash problem - either a file system error there or some bad blocks on the flash! Formatting the flash and reinstalling the firmware would be a good idea - Maybe also run a bad-block scan... As you got a bigger box there I would strongly suggest, you open a support case and send them the debug log!!! (Download via config-> advanced) br, Roman
    Dave_Hall
    Dave_Hall
    New Member
    June 20, 2013
    Be advised that Fortinet support would most likely will want to do first is get you to format the boot device and tftp new firmware over to it.
    cheng_yang999
    cheng_yang999Author
    New Member
    June 21, 2013
    After I format and reinstall, the divice work normally http://kb.fortinet.com/kb/microsites/search.do?cmd=displayKC&docType=kc&externalId=10338&sliceId=1&docTypeID=DT_KCARTICLE_1_1&dialogID=909631&stateId=0%200%20911473 I run HQIP to test device and the result is loged in the attachment text The procedure 6 show test PASS as follows -------------------------------------------------------------------------------------------- 6. Test Compact Flash and Harddisk. Compact Flash(/dev/hda) Model:SanDisk SDCFB-64 Size:64225280(bytes) Testing write/read to compact flash(/dev/hda): vvvvvvv Read/write test PASS. Write/Read Rate: 3.12MBPS/ 3.40MBPS .--------------------------------------------------------------------------------------------- Does it mean there is no physical bad sector in the flash memory?
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