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GeorgS
GeorgS
New Member
October 5, 2022
Question

Problems with client - MacOSX

  • October 5, 2022
  • 2 replies
  • 1487 views

Hello all,

We have just changed our firewall from Cisco to Fortinet. In our environment, we work mainly with MacBooks. Since we installed FortiClient, AppleScripts do not run through properly. Furthermore, it has broken the file preview of some programs.
However, we were able to solve the issue with the file previews. However, the influence on the script execution is currently not comprehensible for us. Has anyone here by chance already had experience with this?

Greetings

George

2 replies

Anonymous_User
Contributor III
October 7, 2022
Hello @GeorgS ,
 
Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.
 
Thanks,
ctanev1
Staff & Editor
ctanev1
Staff & Editor
October 12, 2022

Hi George,

You can test to disable the FortiClient feature one by one to see which feature is blocking the script.

In case AV you can try file exclusion for Mac:

https://docs.fortinet.com/document/forticlient/7.0.7/xml-reference-guide/579213/real-time-protection

 

Greetings

Chavdar 

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