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Ash1
Ash1
Visitor III
November 23, 2021
Solved

Not being able to access through https to the Fortigate GUI

  • November 23, 2021
  • 3 replies
  • 60817 views

I just download a VM machine of Fortigate 7.0.2 (I tried with 7.0.1 also) and i cant access with https to the forti GUI.

 

I checked the interface and is perfectly configured: with "allowaccess ping https ssh fgfm"

I also tried to to access with ssh and works perfectly fine.

Even i tried to configure the interface and add "http" and worked too!(but i want https not http)

 

The Chrome error that appears to me is the typical:

[ This site cant be reached ---- "ERR_CONNECTION_REFUSED" ]

 

(i also tried to disable the windows firewall, but nothing works)

 

Its a new and default Fortigate VM System, so i dont know why doesn't work.

Anyone knows what is happening? Thanks!

Best answer by ESCHAN_FTNT

Hi Ash1

 

I am thinking you could be using the evaluation license. Evaluation license have limited functionality and it doesn't even allow HTTPS administrative access. You can do a "get system status" to see if you are on evaluation license. If yes, do upload the license into FGT in order to have HTTPS administrative access. Do refer to https://docs.fortinet.com/document/fortigate-private-cloud/6.0.0/fortigate-vm-on-vmware-esxi/504166/fortigate-vm-virtual-appliance-evaluation-license for more information.

3 replies

fortiGuru
fortiGuru
New Member
November 23, 2021

look this 

https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-Cannot-access-the-FortiGate-web-admin/ta-p/190239?externalID=FD34688

 

 

Ash1
Ash1Author
Visitor III
November 24, 2021

Yeah, i already tried all of that and didn't work. Most of the recomendations on that post are for an already working server(i.e: check https on port 443...)

But my Fortigate is literally a default/new VM, so most of the settings are OK/default.

 

Thanks Anyway!

ESCHAN_FTNT
Staff
ESCHAN_FTNTAnswer
Staff
November 24, 2021

Hi Ash1

 

I am thinking you could be using the evaluation license. Evaluation license have limited functionality and it doesn't even allow HTTPS administrative access. You can do a "get system status" to see if you are on evaluation license. If yes, do upload the license into FGT in order to have HTTPS administrative access. Do refer to https://docs.fortinet.com/document/fortigate-private-cloud/6.0.0/fortigate-vm-on-vmware-esxi/504166/fortigate-vm-virtual-appliance-evaluation-license for more information.

    kneselramer
    kneselramer
    New Member
    June 13, 2023

    Check the HTTPS port: Ensure that you are using the correct port for HTTPS access. By default, Fortigate GUI uses port 443 for HTTPS. Verify that your browser is attempting to connect to the correct port. Also for me this problem was present when I was at school, and then when I went to college it was solved and I was able to use the laptop normally, besides this there was still the problem with homework, more specifically with the writing that I had to do quite often, in this problem I found https://phdessay.com/ which helped me a lot with this, unfortunately I was a student who had to work because I could not afford much on my parents' money, and I was the person who always wanted something new, because of this I turned to Phdessay, it saved me a lot of time that I had to spend to do writing, I am very glad that I found this source and I would like to repost it to inform as many students as possible. I hope you will be able to solve the given problem.

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