Skip to main content
heyyo
Explorer III
May 6, 2025
Question

Net Dev Link: Down

  • May 6, 2025
  • 5 replies
  • 1455 views

Hi,

 

Trying to create/work on a physical link and a VLAN under it, but the connection is Down with red arrow down always.

 

Looking at the hardware device nic information, the following is the output:

# diag hardware deviceinfo nic port3
Admin :up
netdev status :down
.....
link_status :Down

 

I already checked the cable and LED lights. Anything else which I need to look into?

 

Thank you!

5 replies

dingjerry_FTNT
Staff
Staff
May 6, 2025

What is your FGT model?  Is it a regular RJ45 for your port3? 

Do you have any interface up now? If yes, switch the cable to port3, what does it look like?

If port3 is connecting to a switch, what is port3's speed/duplex setting?  And what is the speed/duplex setting for the peer?

 

heyyo
heyyoAuthor
Explorer III
May 6, 2025

FG-60F, yes just the regular RJ45.

Toshi_Esumi
SuperUser
SuperUser
May 6, 2025

Are you sure? My 60F doesn't have "port3" but has "internal3".

Toshi


FortiGate-60F # diag hard deviceinfo nic port3
Command fail. Return code -1

 

FortiGate-60F # diag hard deviceinfo nic internal3
Description :FortiASIC NP6XLITE Adapter
Driver Name :FortiASIC NP6XLITE Driver
Board :60F
lif id :5
lif oid :69
netdev oid :69
Current_HWaddr 04:d5:90:5f:6d:bb
Permanent_HWaddr 04:d5:90:5f:6d:bb
========== Link Status ==========
Admin :up
netdev status :down
autonego_setting :1
link_setting :1
speed_setting :1000
duplex_setting :0
Speed :10
Duplex :N/A
link_status :Down
============ Counters ===========
Rx Pkts :0
Rx Bytes :0
Tx Pkts :0
Tx Bytes :0
Host Rx Pkts :0
Host Rx Bytes :0
Host Tx Pkts :0
Host Tx Bytes :0
Host Tx dropped :0
FragTxCreate :0
FragTxOk :0
FragTxDrop :0

Thought Leadership Security Summit. Outpace New Threats with AI - enhanced defense. Tuesday, Septmeber 15, 8:30 AM - 2:30 PM PT. The Golf Club at Newcastle, WA.
Virtual event | September 2026. SASE summit. The age of autonomous trust. Register here!