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merpy
New Member
Jan 2, 2025 7:54 PM UTC
Question

need help

hey i never even knew this existed but today my site refused to open and said 'fortinet didn't instal correctly' I didn't have any file related to fortinet. I've now installed it hoping to fix the problem but can anyone help me

7 replies

Dhruvin_patel
Staff
Staff
Jan 2, 2025 8:32 PM UTC

Greetings!

 

Would you please give us more context about the issue? 

Where it shows "Fortinet didn't install correctly" 

What activity are you forming where you are observing the message?

 

Regards!

If you have found a solution, please like and accept it to make it easily accessible for others.

 

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dingjerry_FTNT
Staff
Staff
Jan 2, 2025 9:38 PM UTC

Hi @merpy ,

 

Please attach a screenshot of the error.

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merpy
merpyAuthor
New Member
Jan 3, 2025 1:52 PM UTC

hereScreenshot 2025-01-03 084857.pngScreenshot 2025-01-03 084914.pngScreenshot 2025-01-03 084907.pngScreenshot 2025-01-03 084925.png

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cjackson_ncl
Explorer II
Jan 3, 2025 2:14 PM UTC

This generally means that the FortiGate's SSL Certificate used for SSL inspection hasn't been installed, or isn't in the correct location on your device

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