Skip to main content
Yerlik
Visitor III
April 24, 2024
Question

Mobile app for VPN

  • April 24, 2024
  • 4 replies
  • 1540 views

Good morning! I have issue about my mobile vpn for fortigate, it doesn't resolve DNS name. I checked all the settings, everything is fine, the DNS server is specified, but the mobile application does not see them.I can connect by IP address but not by domain name. here is my problem, I ask you to help.When i connect to VPN by ForticlientVPN for mobile I can't reach web resources by DNS name, but with ip adresses it's openning

4 replies

AEK
SuperUser
SuperUser
April 24, 2024

Hi Yerlik

The DNS traffic from your mobile is probably blocked by FortiGate. In that case need to add a firewall policy allowing DNS (and/or DNS over HTTPS and or DNS over SSL) from your VPN tunnel to the DNS servers.

AEK
Yerlik
YerlikAuthor
Visitor III
April 25, 2024

it's internal DNS, on other devices working well. problem only on apple

hbac
Staff
Staff
April 24, 2024

Hi @Yerlik,

 

What is the DNS server when you are connected? Have you tried FQDN or just hostname? Does it work on laptops? 

 

Regards, 

Yerlik
YerlikAuthor
Visitor III
April 25, 2024

it's working on android devices

Thought Leadership Security Summit. Outpace New Threats with AI - enhanced defense. Tuesday, Septmeber 15, 8:30 AM - 2:30 PM PT. The Golf Club at Newcastle, WA.
Virtual event | September 2026. SASE summit. The age of autonomous trust. Register here!